Nokia Media streamer, Manual

No display after power on

The power cord is not properly connected .

No sound

Remote Control Failure

(1)The sensors of the remote control and the Nokia Media 

Streamer are not in alignment.

(2)Remote control is broken or the batteries are low 

in power.

No Picture on screen

HDMI cable is not connected.

Make sure that HDMI/AV is selected as your TV input.

The Google Assistant button on the remote is not working

Remote is not paired to the Nokia Media Streamer via bluetooth.

Low Audio Level

In case, the Remote control of Nokia Media Streamer cannot adjust 

volume in some apps, please use TV remote control to adjust 

volume. Or please enter the device Settings-->TV settings-->Audio 

Output -->Digital Audio Format--> switch from “Auto --> PCM”.

Picture Cut

Please adjust the aspect ratio of the TV, in-case there is a 

picture cut. 

Please switch the aspect ratio to Original or Just scan.

Failed to connect to network

(1)Check if the router works well.

(2)Sometimes unsynchronized time can impact network 

connection. In that case, manually change the time in setting

menu via below path.

Home

→

Setting

→

Device Preferences

→

Automatice date&time

→

OK

(1)Check if the device is on Mute or the volume is too low. 

(2)If there is no sound in Dolby content, please enter 

Settings-->TV settings-->Audio Output--> Digital Audio 

format-->Switch from Auto to PCM

，

and make sure Dolby 

sounds setting is LINE.