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Touch panel troubleshooting

Troubleshooting flow

RX-34

BB Troubleshooting and Manual Tuning Guide

Issue 2

COMPANY CONFIDENTIAL

Page 6 –31

Copyright © 2007 Nokia. All rights reserved.

Summary of Contents for N800 - Internet Tablet - OS 2007

Page 1: ...Service Manual RX 34 Nokia N800 Mobile Terminal Part No 9250899 Issue 2 Nokia Customer Care COMPANY CONFIDENTIAL Copyright 2007 Nokia All rights reserved ...

Page 2: ...Amendment Record Sheet Amendment No Date Inserted By Comments Issue 2 06 2007 TSa RX 34 Amendment Record Sheet Page ii COMPANY CONFIDENTIAL Issue 2 Copyright 2007 Nokia All rights reserved ...

Page 3: ... Under no circumstances shall Nokia be responsible for any loss of data or income or any special incidental consequential or indirect damages howsoever caused The contents of this document are provided as is Except as required by applicable law no warranties of any kind either express or implied including but not limited to the implied warranties of merchantability and fitness for a particular pur...

Page 4: ...EST CONNECTIONS MAKE SURE YOU HAVE SWITCHED OFF ALL EQUIPMENT Cautions Servicing and alignment must be undertaken by qualified personnel only Ensure all work is carried out at an anti static workstation and that an anti static wrist strap is worn Ensure solder wire or foreign matter does not enter the telephone as damage may result Use only approved components as specified in the parts list Ensure...

Page 5: ...can be damaged by static electricity discharge All ESD sensitive parts must be packed in metallized protective bags during shipping and handling outside any ESD Protected Area EPA Every repair action involving opening the product or handling the product components must be done under ESD protection ESD protected spare part packages MUST NOT be opened closed out of an ESD Protected Area For more inf...

Page 6: ...e batteries and warp or melt certain plastics Do not store the phone in cold areas When it warms up to its normal temperature moisture can form inside which may damage electronic circuit boards Do not drop knock or shake the phone Rough handling can break internal circuit boards Do not use harsh chemicals cleaning solvents or strong detergents to clean the phone Do not paint the phone Paint can cl...

Page 7: ...der NOKIA MOBILE PHONES Business Group should be notified in writing e mail Please state Title of the Document Issue Number Date of publication Latest Amendment Number if applicable Page s and or Figure s in error Please send to NOKIA CORPORATION Nokia Mobile Phones Business Group Nokia Customer Care PO Box 86 FIN 24101 SALO Finland E mail Service Manuals nokia com RX 34 Company Policy Issue 2 COM...

Page 8: ...cessory available for the product Do not attempt to discharge the battery by any other means Use the battery only for its intended purpose Never use any charger or battery which is damaged Do not short circuit the battery Accidental short circuiting can occur when a metallic object coin clip or pen causes direct connection of the and terminals of the battery metal strips on the battery for example...

Page 9: ...s 4 Service Tools and Service Concepts 5 Disassembly Reassembly Instructions 6 BB Troubleshooting and Manual Tuning Guide 7 RF Troubleshooting 8 Camera troubleshooting 9 System Module 10 Schematics Glossary RX 34 Nokia N800 Service Manual Structure Issue 2 COMPANY CONFIDENTIAL Page ix Copyright 2007 Nokia All rights reserved ...

Page 10: ...RX 34 Nokia N800 Service Manual Structure This page left intentionally blank Page x COMPANY CONFIDENTIAL Issue 2 Copyright 2007 Nokia All rights reserved ...

Page 11: ...1 General Information Nokia Customer Care Issue 2 COMPANY CONFIDENTIAL Page 1 1 Copyright 2007 Nokia All rights reserved ...

Page 12: ...RX 34 General Information This page left intentionally blank Page 1 2 COMPANY CONFIDENTIAL Issue 2 Copyright 2007 Nokia All rights reserved ...

Page 13: ...durance 1 8 Environmental conditions 1 8 List of Tables Table 1 Batteries 1 7 Table 2 Chargers 1 7 Table 3 Car accessories 1 8 Table 4 Other accessories 1 8 Table 5 Environmental conditions 1 8 Table 6 Absolute maximum ratings 1 9 Table 7 DC characteristics 1 9 List of Figures Figure 1 View of RX 34 1 5 RX 34 General Information Issue 2 COMPANY CONFIDENTIAL Page 1 3 Copyright 2007 Nokia All rights...

Page 14: ...RX 34 General Information This page left intentionally blank Page 1 4 COMPANY CONFIDENTIAL Issue 2 Copyright 2007 Nokia All rights reserved ...

Page 15: ...ing the Internet connection via WLAN or via Bluetooth using a mobile phone as a modem Figure 1 View of RX 34 RX 34 transceiver features Display and keypad features Color display 16 bit 800x480 65 536 colours transmissive with backlight Display brightness Control bar with nine steps Graphical user interface with selectable themes Keys 5 way scroll key with select Menu Home Esc Full Screen Zoom In a...

Page 16: ...MB TI OMAP 2420 Flash 256MB 128MB mini SD sales package item 2 internal memory card readers Applications Web browser and email Always on line VoIP and Instant Messaging with webcam News reader Media Player Active home view Network auto detect Contacts presence OS upgrades Application downloading BT Keyboard support Downloadable applications IPTV UPnP remote controller GPS map application Games Oth...

Page 17: ...tes A cover assembly B cover assembly Battery cover Display module Electronic assembly 1QU Main PWB with components SW Module Mobile enhancements Table 1 Batteries Battery Type Battery 1500mAh Li Po BP 5L Table 2 Chargers Chargers Type Fast travel charger Euro plug 100 240 Vac AC 4E Fast travel charger US plug 100 240 Vac AC 4U Travel charger multi voltage Brazil Portugal AC 12EB Fast travel charg...

Page 18: ...Battery endurance Battery Capacity mAh Talk time Stand by BP 5L 1500 3 hours 7 days Environmental conditions Table 5 Environmental conditions Environmental condition Ambient temperature Notes Normal operation 10oC 55oC Specifications fulfilled Reduced performance 20oC 10oC 55oC 70oC Operational for shorts periods only No operation or storage 40oC 85oC No storage or operation an attempt may damage ...

Page 19: ...nditions 1 Operational temperature range all specifications met within this range 10 C 55 C 2 Functional temperature range Reduced performance 25 C 10 C and 55 C 70 C 3 Storage temperature range 40 C 85 C Humidity Relative humidity range is 5 95 The BB module is not protected against water Condensed or splashed water might cause malfunction Any submerge of the phone will cause permanent damage Lon...

Page 20: ...RX 34 General Information This page left intentionally blank Page 1 10 COMPANY CONFIDENTIAL Issue 2 Copyright 2007 Nokia All rights reserved ...

Page 21: ...2 Parts Lists and Component Layouts Nokia Customer Care Issue 2 COMPANY CONFIDENTIAL Page 2 1 Copyright 2007 Nokia All rights reserved ...

Page 22: ...RX 34 Parts Lists and Component Layouts This page left intentionally blank Page 2 2 COMPANY CONFIDENTIAL Issue 2 Copyright 2007 Nokia All rights reserved ...

Page 23: ...are parts list 2 7 RX 34 component parts list 2 9 Component layouts 2 27 RX 34 component layouts 1QU 13a 2 27 List of Figures Figure 2 Component layout top 1QU 13a 2 27 Figure 3 Component layout bottom 1QU 13a 2 28 RX 34 Parts Lists and Component Layouts Issue 2 COMPANY CONFIDENTIAL Page 2 3 Copyright 2007 Nokia All rights reserved ...

Page 24: ...RX 34 Parts Lists and Component Layouts This page left intentionally blank Page 2 4 COMPANY CONFIDENTIAL Issue 2 Copyright 2007 Nokia All rights reserved ...

Page 25: ...Exploded view RX 34 exploded view RX 34 Parts Lists and Component Layouts Issue 2 COMPANY CONFIDENTIAL Page 2 5 Copyright 2007 Nokia All rights reserved ...

Page 26: ...RX 34 mechanical spare parts overview RX 34 Parts Lists and Component Layouts Page 2 6 COMPANY CONFIDENTIAL Issue 2 Copyright 2007 Nokia All rights reserved ...

Page 27: ...sis ITEM CIRCUIT REF QTY SPARE PART DESCRIPTION Note ACTIVITY LEVEL I001 1 A COVER ASSEMBLY MR 1 I002 1 KEYMAT FRONT MR 1 I003 5 SCREW M1 8X6 TORX PLUS MR 1 A1 1 DISPLAY SHIELD ASSEMBLY I004 A2 A3 I009 1 I004 1 KEY SPEAKER FLEX ASSEMBLY MR A2 1 IHF AUDIO ASSEMBLY LEFT I005 I006 MR I005 1 IHF AUDIO CHAMBER LEFT MR I006 1 IHF SPEAKER LEFT MR A3 1 IHF AUDIO ASSEMBLY RIGHT I007 I008 MR I007 1 IHF AUDI...

Page 28: ...MR 3 A5 1 B COVER ASSY I018 I022 I023 I025 I030 I034 I035 3 I018 1 B COVER MR I022 1 STANDING SUPPORT HINGE MR I023 1 STANDING SUPPORT RIVET MR I025 3 SCREWS T5 Plus MR I026 1 SD MMC CARD DOOR MR 1 I027 1 KEYMAT TOP MR 1 I028 1 MICROPHONE MOD 42 3DB 5X5X3 MR 1 I029 1 CONN CHR DIA 2 0MM COMPRESS MR 1 I030 1 STYLUS ASSEMBLY MO 1 I034 1 STANDING SUPPORT PAINTED MR 1 I035 2 SCREW M1 4 x 4 5 TORX PLUS ...

Page 29: ... 5 NP0 27p C1104 Bottom AA 6 0603C_H0 95 CHIPCAP X5R 470N K 25V 0603 470n C1110 Bottom O 7 0402C Chipcap 5 NP0 27p C1111 Bottom O 5 0402C Chipcap 5 NP0 27p C1112 Bottom N 2 0402C Chipcap X7R 10 50V 0402 1n0 C1113 Bottom P 10 TANT_TPSY CHIPTCAP 220U M 10V 7 3X4 3X2 0 220u_10V C1310 Bottom U 5 0805C CHIPCAP X5R 22U M 6V3 0805 22u C1311 Bottom U 6 0402C Chipcap X7R 10 16V 0402 10n C1312 Bottom U 6 08...

Page 30: ...ottom R 5 0603C CHIPCAP X5R 1U K 6V3 0603 1u0 C1443 Bottom S 5 0405_DUAL CHIPCAP NETWORK X5R 2X1U5 K 6V3 0405 2x1u5 C1445 Bottom S 4 0405_DUAL CHIPCAP NETWORK X5R 2X1U5 K 6V3 0405 2x1u5 C1448 Bottom Q 4 0805C CHIPCAP X5R 10U M 6V3 0805 10U C1450 Bottom R 4 0805C CHIPCAP X5R 4U7 M 25V 0805 4u7 C1452 Bottom Q 4 0402C CHIPCAP X5R 1U5 K 4V 0402 1u5 C1453 Bottom R 4 0402C CHIPCAP X5R 1U5 K 4V 0402 1u5 ...

Page 31: ... Top Z 11 0402C Chipcap X7R 10 16V 0402 10n C1519 Top AA 11 0402C Chipcap 5 NP0 47p C1520 Top AA 11 0402C CHIPCAP X5R 1U5 K 4V 0402 1u5 C1531 Bottom W 11 0402C CHIPCAP X5R 1U5 K 4V 0402 1u5 C1532 Bottom W 12 0402C CHIPCAP X5R 1U5 K 4V 0402 1u5 C1533 Bottom W 11 0402C CHIPCAP X5R 1U5 K 4V 0402 1u5 C1534 Bottom W 13 0402C CHIPCAP X5R 1U5 K 4V 0402 1u5 C1535 Top Z 12 0402C Chipcap X7R 10 16V 0402 10n...

Page 32: ... Chipcap 5 NP0 47p C2205 Bottom Y 3 0402C CHIPCAP X7R 33N K 10V 0402 33n C2206 Bottom X 3 0402C CHIPCAP X7R 33N K 10V 0402 33n C2207 Bottom X 3 0402C CHIPCAP X7R 33N K 10V 0402 33n C2208 Bottom X 2 0402C CHIPCAP X7R 33N K 10V 0402 33n C2209 Bottom X 3 0402C Chipcap X7R 10 16V 0402 10n C2210 Bottom Y 3 0402C_H0 6 CHIPCAP X5R 100N K 16V 0402 100n C2213 Bottom Y 3 0402C Chipcap X7R 10 16V 0402 10n C2...

Page 33: ...ottom V 5 0402C_H0 6 CHIPCAP X5R 100N K 16V 0402 100n C4114 Bottom X 5 0402C_H0 6 CHIPCAP X5R 100N K 16V 0402 100n C4115 Bottom V 4 0402C_H0 6 CHIPCAP X5R 100N K 16V 0402 100n C4116 Bottom X 4 0402C_H0 6 CHIPCAP X5R 100N K 16V 0402 100n C4117 Bottom V 4 0402C_H0 6 CHIPCAP X5R 100N K 16V 0402 100n C4118 Bottom X 3 0402C CHIPCAP X5R 1U5 K 4V 0402 1u5 C4130 Bottom W 3 0402C CHIPCAP X7R 33N K 10V 0402...

Page 34: ...U K 6V3 0402 1u0 C4165 Bottom W 3 0402C CHIPCAP X5R 1U K 6V3 0402 1u0 C4167 Bottom Y 9 0402C Chipcap 0 25pF NP0 2p7 C4168 Bottom Z 9 0402C Chipcap 5 NP0 100p C4169 Bottom Z 9 0402C Chipcap 5 NP0 100p C4190 Bottom V 3 0402C Chipcap X7R 10 50V 0402 1n0 C4197 Bottom Z 12 0402C Chipcap 5 NP0 22p C4198 Bottom Y 4 0402C_H0 6 CHIPCAP X5R 100N K 16V 0402 100n C4200 Bottom Q 8 0405_DUAL CHIPCAP NETWORK X5R...

Page 35: ... S 8 0402C CHIPCAP X5R 1U5 K 4V 0402 1u5 C4800 Bottom R 12 0402C_H0 6 CHIPCAP X5R 100N K 16V 0402 100n C4801 Bottom T 10 0402C_H0 6 CHIPCAP X5R 100N K 16V 0402 100n C4802 Bottom U 13 0402C_H0 6 CHIPCAP X5R 100N K 16V 0402 100n C4803 Bottom U 12 0402C_H0 6 CHIPCAP X5R 100N K 16V 0402 100n C4804 Bottom R 11 0402C_H0 6 CHIPCAP X5R 100N K 16V 0402 100n C4806 Bottom R 12 0402C_H0 6 CHIPCAP X5R 100N K 1...

Page 36: ...Bottom R 12 0402C_H0 6 CHIPCAP X5R 100N K 16V 0402 100n C4825 Bottom S 10 0402C CHIPCAP X5R 1U5 K 4V 0402 1u5 C4826 Bottom R 12 0402C CHIPCAP X5R 1U5 K 4V 0402 1u5 C4827 Bottom R 12 0402C Chipcap X7R 10 50V 0402 1n0 C4828 Bottom R 11 0402C Chipcap 5 NP0 22p C4830 Bottom S 10 0402C_H0 6 CHIPCAP X5R 100N K 16V 0402 100n C4832 Bottom U 10 0402C_H0 6 CHIPCAP X5R 100N K 16V 0402 100n C4833 Bottom U 12 ...

Page 37: ...IPCAP X5R 22U M 6V3 0805 22u C5352 Bottom V 9 0805C CHIPCAP X5R 4U7 M 25V 0805 4u7 C5353 Bottom V 9 0405_DUAL CHIPCAP NETWORK X5R 2X1U5 K 6V3 0405 2x1u5 C5355 Bottom V 9 0402C_H0 6 CHIPCAP X5R 100N K 16V 0402 100n C5356 Bottom V 10 0405_DUAL CHIPCAP NETWORK X5R 2X1U5 K 6V3 0405 2x1u5 C5357 Bottom W 9 0805C CHIPCAP X5R 22U M 6V3 0805 22u C5359 Bottom X 9 0402C_H0 6 CHIPCAP X5R 100N K 16V 0402 100n ...

Page 38: ... I 13 0402C Chipcap 0 25pF NP0 2p7 C6101 Bottom I 13 0402C Chipcap X7R 10 16V 0402 10n C6102 Bottom I 13 0402C Chipcap X7R 10 16V 0402 10n C6103 Bottom I 12 0402C Chipcap X7R 10 16V 0402 10n C6104 Bottom J 12 0402C Chipcap X7R 10 16V 0402 10n C6105 Bottom I 13 0402C Chipcap 5 NP0 18p C6106 Bottom I 12 0402C Chipcap X7R 10 16V 0402 10n C6107 Bottom I 12 0402C CHIPCAP X5R 1U K 6V3 0402 1u0 C6108 Bot...

Page 39: ...ottom R 14 0402C CHIPCAP NP0 0P5 C 50V 0402 0p5 C6361 Bottom K 13 0402C_H0 6 CHIPCAP X5R 100N K 16V 0402 100n C6362 Bottom L 12 0402C_H0 6 CHIPCAP X5R 100N K 16V 0402 100n C6364 Bottom M 14 0402C CHIPCAP NP0 0P5 C 50V 0402 0p5 C6365 Bottom M 13 0402C Chipcap 5 NP0 22p C6366 Bottom M 13 0402C Chipcap 5 NP0 22p C6396 Bottom O 13 0402C Chipcap 0 25pF NP0 6p8 C6397 Bottom O 13 0402C Chipcap 0 25pF NP0...

Page 40: ...32YZTR WCSP 5 F1100 Bottom AA 7 0603_FUSE_AVX2MATS SM FUSE F 2 0A 32V 2A G1401 Bottom AA 6 BATTER_RB414H RTC CAPACITOR 15UAH 2 6 3 3V 414 SIZE 3V3 G4850 Bottom V 11 NKG3218A TCXO 19 200MHZ 25PPM 2 8V 19 2MHz G6450 Bottom K 14 VCTCXO_3 4X2 7_4P2_ H1 0 TCXO 38 4MHZ 10PPM 2 78V 38 4MHz L1100 Bottom AA 7 0603_BLM FERR BEAD 220R 100M 2A 0R05 0603 220R 100MHz L1310 Bottom U 7 0603_BLM FERR BEAD 220R 100...

Page 41: ...tom V 2 0603_BLM FERR BEAD 220R 100M 2A 0R05 0603 220R 100MHz L4150 Bottom V 3 0603_BLM FERR BEAD 220R 100M 2A 0R05 0603 220R 100MHz L4151 Bottom V 3 0603_BLM FERR BEAD 220R 100M 2A 0R05 0603 220R 100MHz L4152 Bottom AA 12 0603_BLM FERR BEAD 220R 100M 2A 0R05 0603 220R 100MHz L4200 Bottom R 9 0603_BLM FERR BEAD 220R 100M 2A 0R05 0603 220R 100MHz L4201 Bottom S 7 0603_BLM FERR BEAD 220R 100M 2A 0R0...

Page 42: ...ottom N 13 0402L CHIP COIL 5N6 0N3 Q28 800M 0402 5n6H N1120 Bottom O 8 SH248CSP HALL IC SWITCH SH248CSP VCC N1310 Bottom T 6 TFBGA64_H1 2 BETTY V2 1 LF TFBGA64 N1350 Bottom S 6 USMD8_1 69X1 69 WHITE LED DRIVER 4LEDS 500MW 8BUMP USMD8 N1520 Top AA 11 FC_4_0 99X0 99 LI VREG TK63128B 2 8V WLCSP4 N2200 Bottom X 3 WFBGA34_2_3 57X3 5 7 FM RECEIVER TEA5761UK N4B CSP TI N4100 Bottom W 4 PBGA_N120 INTEGR P...

Page 43: ...2_VAR NTC RES 0W1 47K J B 4050 3 0402 47k R1111 Bottom O 5 0402_VAR CHIP VARISTOR VWM14V VC50V 0402 14V 50V R1112 Bottom P 7 0402_VAR CHIP VARISTOR VWM14V VC50V 0402 14V 50V R1113 Bottom P 7 0402R Resistor 5 63mW 100R R1304 Bottom R 6 0402R Resistor 5 63mW 47R R1305 Bottom R 7 0402R Resistor 5 63mW 47R R1332 Bottom T 7 0402R Resistor 5 63mW 56R R1333 Bottom T 7 0402R Resistor 5 63mW 33R R1490 Bott...

Page 44: ...2001 Bottom O 3 0402R Resistor 5 63mW 1k0 R2201 Bottom Y 3 0402R Resistor 5 63mW 10k R2202 Bottom Y 4 0402R Resistor 5 63mW 100k R4101 Bottom U 3 0402R Resistor 5 63mW 10R R4102 Bottom U 4 0402R Resistor 5 63mW 10R R4122 Bottom X 6 0402R Resistor 5 63mW 15R R4123 Bottom X 5 0402R Resistor 5 63mW 15R R4125 Bottom Z 12 0402R Resistor 5 63mW 1k0 R4131 Bottom W 2 0402R Resistor 5 63mW 2k2 R4132 Bottom...

Page 45: ... 0402 0R R4890 Bottom R 10 0402R Resistor 5 63mW 10k R5001 Bottom U 13 0402R Resistor 5 63mW 100k R5002 Bottom U 13 0402R Resistor 5 63mW 100k R5003 Bottom U 13 0402R Resistor 5 63mW 100k R5004 Bottom U 12 0402R Resistor 5 63mW 100k R5100 Bottom V 12 0402R Resistor 5 63mW 100k R5107 Bottom U 11 0402R Resistor 5 63mW 100k R5293 Bottom T 8 0402R Resistor 5 63mW 10k R5352 Bottom X 10 0402R CHIPRES 0W...

Page 46: ...A1 0W1 SOT666 V1302 Bottom R 7 SOT_666 TRX2 BIPOLAR 2XPNP 40V 0A1 0W12 SOT666 V4301 Bottom Z 13 SOT_666 TRX4 4X10K N P 50V 0A1 0W1 SOT666 V5300 Bottom Z 8 BGA4_P0 4_0 95X0 95 DI DUAL ARRAY 16 5V 10PF BGA4 V5301 Bottom Z 8 BGA4_P0 4 DUAL LOWCAP ESD P0 4MM BGA4 W630 0 Bottom T 15 ANT_ANCG12G44SNM 007RD1 BT WLAN 2 0 TP ANTENNA RELEASE X1110 Bottom O 6 CNO_5025_3087H SM BATT CONN 3POLE POGO X1503 Top ...

Page 47: ...24 Z5200 Bottom S 4 BGA24_P0 4_H0 67 ASIP SD MEMORY CARD EMI ESD FILT BGA24 Z5201 Bottom T 8 BGA24_P0 4_H0 67 ASIP SD MEMORY CARD EMI ESD FILT BGA24 Z5300 Bottom Y 9 0405_EMI HS USB COMMON MODE 5V5 0A1 0405 Z6300 Bottom P 13 LFB2H2G45SGFB868 CER FILT 2450 50MHZ 2 5X2 0 2450MHz Component layouts RX 34 component layouts 1QU 13a For component layouts with a component finder chart refer to section in ...

Page 48: ...Figure 3 Component layout bottom 1QU 13a RX 34 Parts Lists and Component Layouts Page 2 28 COMPANY CONFIDENTIAL Issue 2 Copyright 2007 Nokia All rights reserved ...

Page 49: ...3 Service Software Instructions Nokia Customer Care Issue 2 COMPANY CONFIDENTIAL Page 3 1 Copyright 2007 Nokia All rights reserved ...

Page 50: ...RX 34 Service Software Instructions This page left intentionally blank Page 3 2 COMPANY CONFIDENTIAL Issue 2 Copyright 2007 Nokia All rights reserved ...

Page 51: ...mation 3 14 Figure 14 Data package destination folder 3 14 Figure 15 Start copying files 3 15 Figure 16 Finish data package installation 3 15 Figure 17 Uninstalling Phoenix data package 3 16 Figure 18 Finishing data package uninstallation 3 17 Figure 19 Phoenix login 3 17 Figure 20 New user configured 3 18 Figure 21 Phoenix icon 3 18 Figure 22 Manage connections 3 18 Figure 23 Connections list 3 1...

Page 52: ...RX 34 Service Software Instructions This page left intentionally blank Page 3 4 COMPANY CONFIDENTIAL Issue 2 Copyright 2007 Nokia All rights reserved ...

Page 53: ...r all phone models included in the package Flash update package files for programming devices All needed drivers for DK2 dongle DKU 2 USB cable Note Separate installation packages for flash update files and drivers are also available but it is not necessary to use them unless updates appear between Phoenix Service SW releases If separate update packages are used they should be used after Phoenix a...

Page 54: ...is not found and installation cannot continue Figure 4 Dongle not found One possible reason may be a defective or too old PKD 1 Dongle five digit serial number Dongle when used with FPS 10 prommers Check the parallel port used for PKD 1 After correcting the problem restart installation application For more detailed information please refer to Phoenix Help files Each feature in Phoenix has its own ...

Page 55: ...ake several minutes to complete If the operating system does not require rebooting the PC components are registered right away If the operating system used requires restarting your computer the Install Shield Wizard will tell you about it Select Yes to reboot the PC immediately and No to reboot the PC manually afterwards After the reboot components are registered and Phoenix is ready for use Note ...

Page 56: ...dating for example from version a14_2004_16_4_47 to a15_2004_24_7_55 the update will take place automatically without uninstallation Always use the latest available versions of both Phoenix and the phone specific data package Instructions can be found in the phone model specific Technical Bulletins and phone data package readme txt files shown during installation If you try to update Phoenix with ...

Page 57: ... 2 Close all other programs 3 Run the application file for example phoenix_service_sw_2004_39_x_xx exe Results A new Phoenix version is installed and driver versions are checked and updated Uninstalling Phoenix Context You can uninstall Phoenix service software manually from the Windows Control Panel Steps 1 Open the Windows Control Panel and choose Add Remove Programs RX 34 Service Software Instr...

Page 58: ... Remove program The progress of the uninstallation is shown 3 If the operating system does not require rebooting click Finish to complete Figure 10 Finish uninstallation RX 34 Service Software Instructions Page 3 10 COMPANY CONFIDENTIAL Issue 2 Copyright 2007 Nokia All rights reserved ...

Page 59: ...eps 1 Open Windows Control Panel Add Remove Programs 2 Choose Phoenix Service Software Change Remove 3 In the following view select Repair Figure 11 Repair program Phoenix reinstalls components and registers them The procedure is the same as when updating Phoenix 4 To complete the repair click Finish Phone data package overview Each product has its own data package DP The product data package cont...

Page 60: ...pplication file for example RM 25_dp_EA_ v_1_0 exe and follow the instructions on the screen If you already have the Phoenix Service SW installed on your computer you will need to update it when a new version is released Note Very often the Phoenix Service SW and the phone specific data package for Phoenix come in pairs meaning that a certain version of Phoenix can only be used with a certain vers...

Page 61: ...s view you can see the contents of the data package Read the text carefully There should be information about the Phoenix version required with this data package RX 34 Service Software Instructions Issue 2 COMPANY CONFIDENTIAL Page 3 13 Copyright 2007 Nokia All rights reserved ...

Page 62: ...on and click Next to continue Figure 14 Data package destination folder The install shield checks where the Phoenix application is installed and the directory is shown RX 34 Service Software Instructions Page 3 14 COMPANY CONFIDENTIAL Issue 2 Copyright 2007 Nokia All rights reserved ...

Page 63: ...files Phone model specific files will be installed Please wait 7 To complete the installation click Finish Figure 16 Finish data package installation RX 34 Service Software Instructions Issue 2 COMPANY CONFIDENTIAL Page 3 15 Copyright 2007 Nokia All rights reserved ...

Page 64: ...f Phoenix data package that you already have you are asked if you want to uninstall the version you have on your PC Older versions of data packages don t need to be uninstalled unless instructions to do so are given in the readme txtfile of the data package and bulletins concerning the release Please read all related documents carefully Steps 1 Click OK to uninstall Cancel if you don t want to uni...

Page 65: ...e Data Package type designator of the phone Next actions Reinstall the datapackage by running the product specific application file Configuring users in Phoenix Steps 1 Start Phoenix service software and log in Figure 19 Phoenix login If the user ID is already configured select s he from the User name drop down list and click OK RX 34 Service Software Instructions Issue 2 COMPANY CONFIDENTIAL Page...

Page 66: ...list 5 Select the desired user from the User name drop down list and click OK Figure 20 New user configured Managing connections in Phoenix Steps 1 Start Phoenix Service SW and log in Figure 21 Phoenix icon 2 Choose File Manage Connections Figure 22 Manage connections RX 34 Service Software Instructions Page 3 18 COMPANY CONFIDENTIAL Issue 2 Copyright 2007 Nokia All rights reserved ...

Page 67: ...ection Wizard In the following dialogs you will be asked to select settings for the connection If you use the Wizard connect the tools and a phone to your PC and the wizard will automatically try to configure the correct connection 4 Select Manual mode and click Next to continue Figure 24 Select mode Manual RX 34 Service Software Instructions Issue 2 COMPANY CONFIDENTIAL Page 3 19 Copyright 2007 N...

Page 68: ...Next RX Buffer Size Use default value click Next The default name for this connection is FPS 10 TCP IP address iii For a plain FBUS connection choose following connection settings Media FBUS Select the communication port number you are using 5 Click Finish to complete the configuration If you are using the Wizard connect the tools and a phone to your PC and the wizard will automatically try to con...

Page 69: ...nged after the latest Phoenix release Flash support files are installed automatically when you install Phoenix Use Phoenix packages later than June 2006 Normally it is enough to install Phoenix and the phone specific data package because the Phoenix installation always includes the latest flash update package files for FPS 10 A separate installation package for flash support files is available and...

Page 70: ...hat 2 If you try to downgrade the existing version to older ones the setup will be aborted If you really want to downgrade uninstall newer files manually from Control Panel and then rerun the installation again Figure 30 Flash installation interrupted If an older version exists on your PC and it needs to be updated click Next to continue installation RX 34 Service Software Instructions Page 3 22 C...

Page 71: ...lick Next to continue Figure 31 Flash destination folder When installing the flash update files for the first time you may choose another location by selecting Browse However this is not recommended RX 34 Service Software Instructions Issue 2 COMPANY CONFIDENTIAL Page 3 23 Copyright 2007 Nokia All rights reserved ...

Page 72: ... prommer 2 Choose Flashing Prommer maintenance 3 When the new flash update package is installed to the computer you will be asked to update the files to your Prommer To update the files click Yes Click OK if the computer informs you about an unsafe removal of the device 4 Alternatively you can update the FPS 10 flash prommer software by clicking the Update button RX 34 Service Software Instruction...

Page 73: ...ess info Check also the status leds in the FPS 10 The MODE2 led green VBAT and POWER leds red should be lit If you are using LAN connection the LAN led yellow should be blinking 7 Check that your FPS 10 flash prommer has enough memory Flashing the SU 18 with FPS 10 needs at least 128 MB of SRAM memory in the prommer Figure 34 Prommer maintenance window RX 34 Service Software Instructions Issue 2 C...

Page 74: ...k that FPS 10 is detected Check also the status leds in the FPS 10 The MODE2 led green VBAT and POWER leds red should be lit If you are using a LAN connection the LAN led yellow should be blinking 4 Choose Flashing SW Update Figure 36 Choosing SW Update 5 The SW Update dialog reads product code and sets flash file name to a default name if you have installed the datapackage Click Browse button and...

Page 75: ...Figure 37 SW Update window RX 34 Service Software Instructions Issue 2 COMPANY CONFIDENTIAL Page 3 27 Copyright 2007 Nokia All rights reserved ...

Page 76: ...RX 34 Service Software Instructions This page left intentionally blank Page 3 28 COMPANY CONFIDENTIAL Issue 2 Copyright 2007 Nokia All rights reserved ...

Page 77: ...4 Service Tools and Service Concepts Nokia Customer Care Issue 2 COMPANY CONFIDENTIAL Page 4 1 Copyright 2007 Nokia All rights reserved ...

Page 78: ...RX 34 Service Tools and Service Concepts This page left intentionally blank Page 4 2 COMPANY CONFIDENTIAL Issue 2 Copyright 2007 Nokia All rights reserved ...

Page 79: ...jig service concept 4 16 RF testing concept with RF coupler 4 17 Service concept for RF testing and RF BB tuning 4 18 Bluetooth test concept with SB 6 4 19 WLAN functionality testing concept with SB 7 4 20 List of Figures Figure 38 POS flash concept 4 13 Figure 39 Module jig service concept 4 16 Figure 40 RF testing concept with RF coupler 4 17 Figure 41 Service concept for RF testing and RF BB tu...

Page 80: ...RX 34 Service Tools and Service Concepts This page left intentionally blank Page 4 4 COMPANY CONFIDENTIAL Issue 2 Copyright 2007 Nokia All rights reserved ...

Page 81: ...luded in the FPS 10 sales package CA 31D USB cable The CA 31D USB cable is used to connect FPS 10 or FPS 11 to a PC It is included in the FPS 10 and FPS 11 sales packages CA 35S Power cable CA 35S is a power cable for connecting for example the FPS 10 flash prommer to the Point Of Sales POS flash adapter RX 34 Service Tools and Service Concepts Issue 2 COMPANY CONFIDENTIAL Page 4 5 Copyright 2007 ...

Page 82: ...atures include easy to use together with flash adapter or even stand alone most accurate RF connection to phone module under test low attenuation and small ripple over the width of WLAN band Note The RF cable must be used for RF tuning RX 34 Service Tools and Service Concepts Page 4 6 COMPANY CONFIDENTIAL Issue 2 Copyright 2007 Nokia All rights reserved ...

Page 83: ...nector Hub FBUS and USB connections supported When using CU 4 note the special order of connecting cables and other service equipment Instructions 1 Connect a service tool jig flash adapter to CU 4 2 Connect CU 4 to your PC with a USB cable 3 Connect supply voltage 12 V 4 Connect an FBUS cable if necessary 5 Start Phoenix service software Note Phoenix enables CU 4 regulators via USB when it is sta...

Page 84: ...0 Flash prommer FPS 10 interfaces with PC Control unit Flash adapter Smart card FPS 10 flash prommer features Flash functionality for BB5 and DCT 4 terminals Smart Card reader for SX 2 or SX 4 USB traffic forwarding USB to FBUS Flashbus conversion LAN to FBUS Flashbus and USB conversion Vusb output switchable by PC command FPS 10 sales package includes FPS 10 prommer Power Supply with 5 country sp...

Page 85: ... UI test interface MMC interface Audio components IHF MIC earpiece Connector for control unit Access for USB connector Note XRS 6 RF cable should be connected to SMA connector of CA 58RS cable PCS 1 Power cable The PCS 1 power cable DC is used with a docking station a module jig or a control unit to supply a controlled voltage PKD 1 SW security device SW security device is a piece of hardware enab...

Page 86: ...form Bluetooth bit error rate BER testing and establishing cordless FBUS connection via Bluetooth An ACP 8x charger is needed for BER testing and an AXS 4 cable in case of cordless interface usage testing Sales package includes SB 6 test box Installation and warranty information SB 7 WLAN test box WLAN test requires defined position for the device SRT 6 Opening tool SRT 6 is used to open phone cov...

Page 87: ... interlock system provides standardised interface towards Control Unit provides RF connection using galvanic connector or coupler multiplexing between USB and FBUS media controlled by VUSB SX 4 Smart card SX 4 is a BB5 security device used to protect critical features in tuning and testing SX 4 is also needed together with FPS 10 when DCT 4 phones are flashed RX 34 Service Tools and Service Concep...

Page 88: ...e The RF cable is used to connect for example a module repair jig to the RF measurement equipment SMA to N Connector approximately 610 mm Attenuation for GSM850 900 0 3 0 1 dB GSM1800 1900 0 5 0 1 dB WLAN 0 6 0 1dB RX 34 Service Tools and Service Concepts Page 4 12 COMPANY CONFIDENTIAL Issue 2 Copyright 2007 Nokia All rights reserved ...

Page 89: ...Product specific devices BP 5L Battery Other devices ACP 8 Power adapter FLS 4S or FLS 5 POS flash dongle PC with Phoenix service software Cables DKE 2 USB connectivity cable RX 34 Service Tools and Service Concepts Issue 2 COMPANY CONFIDENTIAL Page 4 13 Copyright 2007 Nokia All rights reserved ...

Page 90: ...r Other devices FPS 10 Flash prommer box PK 1 SW security device SS 46 Interface adapter PC with Phoenix service software Cables XCS 4 Modular cable CA 35S Power cable USB cable RX 34 Service Tools and Service Concepts Page 4 14 COMPANY CONFIDENTIAL Issue 2 Copyright 2007 Nokia All rights reserved ...

Page 91: ...rol unit FPS 10 Flash prommer box PK 1 SW security device SS 62 Flash adapter base SX 4 Smart card PC with Phoenix service software Cables PCS 1 Power cable XCS 4 Modular cable Standard USB cable USB cable RX 34 Service Tools and Service Concepts Issue 2 COMPANY CONFIDENTIAL Page 4 15 Copyright 2007 Nokia All rights reserved ...

Page 92: ...ector of CA 58RS cable Other devices CU 4 Control unit FPS 10 Flash prommer box PKD 1 PK 1 SW security device SX 4 Smart card PC with Phoenix service software Measurement equipment Cables PCS 1 DC power cable XCS 4 Modular cable XRS 6 RF cable USB cable RX 34 Service Tools and Service Concepts Page 4 16 COMPANY CONFIDENTIAL Issue 2 Copyright 2007 Nokia All rights reserved ...

Page 93: ...29 Flash adapter SA 108 RF coupler Other devices CU 4 Control unit SX 4 Smart card FPS 10 Flash prommer box PKD 1 PK 1 SW security device SS 62 Flash adapter base Measurement equipment PC with Phoenix service software Cables PCS 1 Power cable RX 34 Service Tools and Service Concepts Issue 2 COMPANY CONFIDENTIAL Page 4 17 Copyright 2007 Nokia All rights reserved ...

Page 94: ... RF testing and RF BB tuning Type Description Product specific devices MJ 103 Module jig Other devices CU 4 Control unit PKD 1 PK 1 SW security device SX 4 Smart card Measurement equipment Smart card reader PC with Phoenix service software RX 34 Service Tools and Service Concepts Page 4 18 COMPANY CONFIDENTIAL Issue 2 Copyright 2007 Nokia All rights reserved ...

Page 95: ...est concept with SB 6 Type Description Product specific tools FS 29 Flash adapter Other tools CU 4 Control unit PKD 1 SW Security device SS 62 Generic base adapter SB 6 BT test box ACP 8 Charger for SB 6 Cables PCS 1 Power cable DAU 9S Cable RX 34 Service Tools and Service Concepts Issue 2 COMPANY CONFIDENTIAL Page 4 19 Copyright 2007 Nokia All rights reserved ...

Page 96: ...ith SB 7 Type Description Product specific tools FS 29 Flash adapter Other tools CU 4 Control unit PCS 1 DC power cable PKD 1 SW Security device SS 62 Generic base adapter Cables PCS 1 Power cable DAU 9S Cable Standard USB cable RX 34 Service Tools and Service Concepts Page 4 20 COMPANY CONFIDENTIAL Issue 2 Copyright 2007 Nokia All rights reserved ...

Page 97: ...5 Disassembly Reassembly Instructions Nokia Customer Care Issue 2 COMPANY CONFIDENTIAL Page 5 1 Copyright 2007 Nokia All rights reserved ...

Page 98: ...RX 34 Disassembly Reassembly Instructions This page left intentionally blank Page 5 2 COMPANY CONFIDENTIAL Issue 2 Copyright 2007 Nokia All rights reserved ...

Page 99: ...Table of Contents Disassembly and reassembly instructions 5 5 RX 34 Disassembly Reassembly Instructions Issue 2 COMPANY CONFIDENTIAL Page 5 3 Copyright 2007 Nokia All rights reserved ...

Page 100: ...RX 34 Disassembly Reassembly Instructions This page left intentionally blank Page 5 4 COMPANY CONFIDENTIAL Issue 2 Copyright 2007 Nokia All rights reserved ...

Page 101: ...ssembly and reassembly instructions Note Reassembly takes place in the reverse order RX 34 Disassembly Reassembly Instructions Issue 2 COMPANY CONFIDENTIAL Page 5 5 Copyright 2007 Nokia All rights reserved ...

Page 102: ...RX 34 Disassembly Reassembly Instructions Page 5 6 COMPANY CONFIDENTIAL Issue 2 Copyright 2007 Nokia All rights reserved ...

Page 103: ...RX 34 Disassembly Reassembly Instructions Issue 2 COMPANY CONFIDENTIAL Page 5 7 Copyright 2007 Nokia All rights reserved ...

Page 104: ...RX 34 Disassembly Reassembly Instructions Page 5 8 COMPANY CONFIDENTIAL Issue 2 Copyright 2007 Nokia All rights reserved ...

Page 105: ...RX 34 Disassembly Reassembly Instructions Issue 2 COMPANY CONFIDENTIAL Page 5 9 Copyright 2007 Nokia All rights reserved ...

Page 106: ...RX 34 Disassembly Reassembly Instructions Page 5 10 COMPANY CONFIDENTIAL Issue 2 Copyright 2007 Nokia All rights reserved ...

Page 107: ...RX 34 Disassembly Reassembly Instructions Issue 2 COMPANY CONFIDENTIAL Page 5 11 Copyright 2007 Nokia All rights reserved ...

Page 108: ...RX 34 Disassembly Reassembly Instructions This page left intentionally blank Page 5 12 COMPANY CONFIDENTIAL Issue 2 Copyright 2007 Nokia All rights reserved ...

Page 109: ...6 BB Troubleshooting and Manual Tuning Guide Nokia Customer Care Issue 2 COMPANY CONFIDENTIAL Page 6 1 Copyright 2007 Nokia All rights reserved ...

Page 110: ...RX 34 BB Troubleshooting and Manual Tuning Guide This page left intentionally blank Page 6 2 COMPANY CONFIDENTIAL Issue 2 Copyright 2007 Nokia All rights reserved ...

Page 111: ...eshooting 6 32 Introduction to Bluetooth troubleshooting 6 32 Bluetooth settings for Phoenix 6 32 Bluetooth self tests in Phoenix 6 33 Bluetooth BER failure troubleshooting 1 and 2 6 35 Audio troubleshooting 6 37 Audio troubleshooting test instructions 6 37 Accessory troubleshooting 6 39 Headset headphone earpiece troubleshooting 6 40 Headset microphone troubleshooting 6 41 Internal microphone tro...

Page 112: ...RX 34 BB Troubleshooting and Manual Tuning Guide This page left intentionally blank Page 6 4 COMPANY CONFIDENTIAL Issue 2 Copyright 2007 Nokia All rights reserved ...

Page 113: ... The fault repairing is divided into troubleshooting paths The following main troubleshooting tree describes the different baseband troubleshooting paths to be followed in fault situations RX 34 BB Troubleshooting and Manual Tuning Guide Issue 2 COMPANY CONFIDENTIAL Page 6 5 Copyright 2007 Nokia All rights reserved ...

Page 114: ...Troubleshooting flow RX 34 BB Troubleshooting and Manual Tuning Guide Page 6 6 COMPANY CONFIDENTIAL Issue 2 Copyright 2007 Nokia All rights reserved ...

Page 115: ...Dead or jammed device troubleshooting Troubleshooting flow RX 34 BB Troubleshooting and Manual Tuning Guide Issue 2 COMPANY CONFIDENTIAL Page 6 7 Copyright 2007 Nokia All rights reserved ...

Page 116: ...Power key troubleshooting Troubleshooting flow RX 34 BB Troubleshooting and Manual Tuning Guide Page 6 8 COMPANY CONFIDENTIAL Issue 2 Copyright 2007 Nokia All rights reserved ...

Page 117: ...General power checking troubleshooting Troubleshooting flow RX 34 BB Troubleshooting and Manual Tuning Guide Issue 2 COMPANY CONFIDENTIAL Page 6 9 Copyright 2007 Nokia All rights reserved ...

Page 118: ...RX 34 BB Troubleshooting and Manual Tuning Guide Page 6 10 COMPANY CONFIDENTIAL Issue 2 Copyright 2007 Nokia All rights reserved ...

Page 119: ...Current measuring troubleshooting Troubleshooting flow RX 34 BB Troubleshooting and Manual Tuning Guide Issue 2 COMPANY CONFIDENTIAL Page 6 11 Copyright 2007 Nokia All rights reserved ...

Page 120: ...Flash programming fault troubleshooting Troubleshooting flow RX 34 BB Troubleshooting and Manual Tuning Guide Page 6 12 COMPANY CONFIDENTIAL Issue 2 Copyright 2007 Nokia All rights reserved ...

Page 121: ...RX 34 BB Troubleshooting and Manual Tuning Guide Issue 2 COMPANY CONFIDENTIAL Page 6 13 Copyright 2007 Nokia All rights reserved ...

Page 122: ...Clocking troubleshooting Troubleshooting flow RX 34 BB Troubleshooting and Manual Tuning Guide Page 6 14 COMPANY CONFIDENTIAL Issue 2 Copyright 2007 Nokia All rights reserved ...

Page 123: ...APE CPU troubleshooting Troubleshooting flow RX 34 BB Troubleshooting and Manual Tuning Guide Issue 2 COMPANY CONFIDENTIAL Page 6 15 Copyright 2007 Nokia All rights reserved ...

Page 124: ...Charging troubleshooting Troubleshooting flow RX 34 BB Troubleshooting and Manual Tuning Guide Page 6 16 COMPANY CONFIDENTIAL Issue 2 Copyright 2007 Nokia All rights reserved ...

Page 125: ...HW keys troubleshooting Troubleshooting flow RX 34 BB Troubleshooting and Manual Tuning Guide Issue 2 COMPANY CONFIDENTIAL Page 6 17 Copyright 2007 Nokia All rights reserved ...

Page 126: ...SDRAM temperature sensor troubleshooting Troubleshooting flow RX 34 BB Troubleshooting and Manual Tuning Guide Page 6 18 COMPANY CONFIDENTIAL Issue 2 Copyright 2007 Nokia All rights reserved ...

Page 127: ...Memory troubleshooting Troubleshooting flow RX 34 BB Troubleshooting and Manual Tuning Guide Issue 2 COMPANY CONFIDENTIAL Page 6 19 Copyright 2007 Nokia All rights reserved ...

Page 128: ...Memorycards troubleshooting Troubleshooting flow RX 34 BB Troubleshooting and Manual Tuning Guide Page 6 20 COMPANY CONFIDENTIAL Issue 2 Copyright 2007 Nokia All rights reserved ...

Page 129: ...RX 34 BB Troubleshooting and Manual Tuning Guide Issue 2 COMPANY CONFIDENTIAL Page 6 21 Copyright 2007 Nokia All rights reserved ...

Page 130: ...USB interface troubleshooting Troubleshooting flow RX 34 BB Troubleshooting and Manual Tuning Guide Page 6 22 COMPANY CONFIDENTIAL Issue 2 Copyright 2007 Nokia All rights reserved ...

Page 131: ...RX 34 BB Troubleshooting and Manual Tuning Guide Issue 2 COMPANY CONFIDENTIAL Page 6 23 Copyright 2007 Nokia All rights reserved ...

Page 132: ...Figure 44 Full speed USB Figure 45 High speed USB differential pulse RX 34 BB Troubleshooting and Manual Tuning Guide Page 6 24 COMPANY CONFIDENTIAL Issue 2 Copyright 2007 Nokia All rights reserved ...

Page 133: ...FM radio troubleshooting Troubleshooting flow RX 34 BB Troubleshooting and Manual Tuning Guide Issue 2 COMPANY CONFIDENTIAL Page 6 25 Copyright 2007 Nokia All rights reserved ...

Page 134: ...e can be missing If a part of the image is missing change the display module If the image is otherwise corrupted follow the appropriate troubleshooting diagram Backlight dim or not working at all Backlight LED components are inside the display module Backlight failure can also be in the connector or in the backlight power source in the main engine of the phone Backlight is also controlled automati...

Page 135: ...oral variations not related to any steady state video input Temporal sub pixel defects may be intermittent exhibit a sudden change of state or be flickering Table 10 Defects table Item Bright dot sub pixel defect Dark dot sub pixel defect Total 1 Defect counts 2 0 2 2 Combined sub pixel defect Not allowed 3 Temporal sub pixel defect Not allowed Note Blinking pixels are not allowed in normal operat...

Page 136: ...Display troubleshooting Troubleshooting flow RX 34 BB Troubleshooting and Manual Tuning Guide Page 6 28 COMPANY CONFIDENTIAL Issue 2 Copyright 2007 Nokia All rights reserved ...

Page 137: ...Display LED driver troubleshooting Troubleshooting flow RX 34 BB Troubleshooting and Manual Tuning Guide Issue 2 COMPANY CONFIDENTIAL Page 6 29 Copyright 2007 Nokia All rights reserved ...

Page 138: ...Indication LED driver troubleshooting Troubleshooting flow RX 34 BB Troubleshooting and Manual Tuning Guide Page 6 30 COMPANY CONFIDENTIAL Issue 2 Copyright 2007 Nokia All rights reserved ...

Page 139: ...Touch panel troubleshooting Troubleshooting flow RX 34 BB Troubleshooting and Manual Tuning Guide Issue 2 COMPANY CONFIDENTIAL Page 6 31 Copyright 2007 Nokia All rights reserved ...

Page 140: ...tware 2 From the File menu choose Open Product and then choose the correct type designator from the Product list 3 Place the phone to a flash adapter in the local mode 4 Choose Testing Bluetooth LOCALS 5 Locate SB 6 s serial number 12 digits found in the type label on the back of SB 6 In addition to SB 6 JBT 3 JBT 6 and JBT 9 Bluetooth test boxes can be used 6 In the Bluetooth LOCALS window write ...

Page 141: ...e 2 From the File menu choose Open Product and then choose the correct type designator from the Product list 3 Connect the phone to a docking station in the local mode 4 Choose Testing Self Tests 5 Choose the following Bluetooth related tests Bluetooth 6 To run the tests click Start RX 34 BB Troubleshooting and Manual Tuning Guide Issue 2 COMPANY CONFIDENTIAL Page 6 33 Copyright 2007 Nokia All rig...

Page 142: ...Figure 47 Bluetooth self tests in Phoenix RX 34 BB Troubleshooting and Manual Tuning Guide Page 6 34 COMPANY CONFIDENTIAL Issue 2 Copyright 2007 Nokia All rights reserved ...

Page 143: ...Bluetooth BER failure troubleshooting 1 and 2 Troubleshooting flow RX 34 BB Troubleshooting and Manual Tuning Guide Issue 2 COMPANY CONFIDENTIAL Page 6 35 Copyright 2007 Nokia All rights reserved ...

Page 144: ...RX 34 BB Troubleshooting and Manual Tuning Guide Page 6 36 COMPANY CONFIDENTIAL Issue 2 Copyright 2007 Nokia All rights reserved ...

Page 145: ... to use test signals generated inside of the device Note Sine test signals frequency and amplitude are fixed It s possible to route the signal to the following outputs Headphone left channel Generated earpiece left out Headphone right channel Generated earpiece right out Internal loudspeaker Generated int handsfree out Each audio output configuration sets the internal test signal generator or micr...

Page 146: ...t signal presented a table below and check also supposed output Fastest and easiest way to test external microphone functionality is to insert known working HS 48 headset to the audio connector enable Ext microphone in Ext earpiece out test audio loop by the Phoenix and just speak and listen Note Before testing any microphone path test the headphone output functionality as described on previous pa...

Page 147: ...Accessory troubleshooting Troubleshooting flow RX 34 BB Troubleshooting and Manual Tuning Guide Issue 2 COMPANY CONFIDENTIAL Page 6 39 Copyright 2007 Nokia All rights reserved ...

Page 148: ...Headset headphone earpiece troubleshooting Troubleshooting flow RX 34 BB Troubleshooting and Manual Tuning Guide Page 6 40 COMPANY CONFIDENTIAL Issue 2 Copyright 2007 Nokia All rights reserved ...

Page 149: ...Headset microphone troubleshooting Troubleshooting flow RX 34 BB Troubleshooting and Manual Tuning Guide Issue 2 COMPANY CONFIDENTIAL Page 6 41 Copyright 2007 Nokia All rights reserved ...

Page 150: ...Internal microphone troubleshooting Troubleshooting flow RX 34 BB Troubleshooting and Manual Tuning Guide Page 6 42 COMPANY CONFIDENTIAL Issue 2 Copyright 2007 Nokia All rights reserved ...

Page 151: ...Internal speakers troubleshooting Troubleshooting flow RX 34 BB Troubleshooting and Manual Tuning Guide Issue 2 COMPANY CONFIDENTIAL Page 6 43 Copyright 2007 Nokia All rights reserved ...

Page 152: ... ADC calibration has to be performed before other item s However if all calibrations are selected at the same time there is no need to perform the ADC calibration first 8 Click Calibrate The calibration of the selected item s is carried out automatically The candidates for the new calibration values are shown in the Calculated values column If the new calibration values seem to be acceptable pleas...

Page 153: ...7 RF Troubleshooting Nokia Customer Care Issue 2 COMPANY CONFIDENTIAL Page 7 1 Copyright 2007 Nokia All rights reserved ...

Page 154: ...RX 34 RF Troubleshooting This page left intentionally blank Page 7 2 COMPANY CONFIDENTIAL Issue 2 Copyright 2007 Nokia All rights reserved ...

Page 155: ...functionality test 7 16 List of Tables Table 12 Maximum wlan TX power limits for US version 7 7 Table 13 Maximum wlan TX power limits for EU version 7 7 List of Figures Figure 48 WLAN and Bluetooth placement 7 5 Figure 49 RF key component placement 7 6 Figure 50 WLAN RF measurement points 7 6 Figure 51 WLAN TX troubleshooting 7 8 Figure 52 WLAN STLC4550 troubleshooting 7 9 Figure 53 WLAN RX troubl...

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Page 157: ...itive so parts must be pre baked prior to soldering Apart from key components described in this document here are a lot of discrete components resistors inductors and capacitors which troubleshooting is done by checking if soldering of the component is done properly for factory repairs checking if it is missing from PWB Capacitor can be checked for shortening and resistors for value by means of an...

Page 158: ...n test jig to bypass position 3 Connect an RF cable to the RF connector of the PWB board and measurement equipment or at least a 10dB attenuator otherwise the PA may be damaged Use a spectrum analyzer as measurement equipment Note The maximum input power of a spectrum analyzer is 30dBm It is recommended to use 10dB attenuator on the spectrum analyzer input to prevent any damage 4 Set the phone mod...

Page 159: ...wer for US version dBm Channel 1 2 10 11 1 2 5 5 and 11 Mbit s 17 17 17 6 and 9 Mbit s 14 15 15 12 and 18 Mbit s 14 15 15 24 and 36 Mbit s 13 13 13 48 and 54 Mbit s 13 13 13 Table 13 Maximum wlan TX power limits for EU version Data rate Max Wlan TX power for EU version dBm Channel 1 2 12 13 1 2 5 5 and 11 Mbit s 17 17 17 6 and 9 Mbit s 14 15 15 12 and 18 Mbit s 14 15 15 24 and 36 Mbit s 13 13 13 4...

Page 160: ...WLAN TX and STLC4550 troubleshooting Figure 51 WLAN TX troubleshooting RX 34 RF Troubleshooting Page 7 8 COMPANY CONFIDENTIAL Issue 2 Copyright 2007 Nokia All rights reserved ...

Page 161: ...Figure 52 WLAN STLC4550 troubleshooting RX 34 RF Troubleshooting Issue 2 COMPANY CONFIDENTIAL Page 7 9 Copyright 2007 Nokia All rights reserved ...

Page 162: ...et the jumper connector on test jig to bypass position 3 Connect an RF cable to the RF connector of the module test jig MJ 103 and RF signal generator 4 Set the phone module to test jig and start Phoenix service software 5 Initialize connection to the phone Use FBUS driver when using DAU 9S 6 To choose a product in Phoenix From the File menu choose Choose Product and select RX 34 from the list or ...

Page 163: ...lt is not found after TX and or RX troubleshooting then check antenna by doing SB 7 test If it does not work check detailed instructions for antenna troubleshooting from Bluetooth troubleshooting in BB Troubleshooting and Manual Tuning Guide RX 34 RF Troubleshooting Issue 2 COMPANY CONFIDENTIAL Page 7 11 Copyright 2007 Nokia All rights reserved ...

Page 164: ...ng table there are RF attenuations of the Rf cable CA 58 RS connected to RF connector on PWB Freq MHz Attn dB Tolerance dB 2400 0 4 0 5 2440 0 4 0 5 2480 0 4 0 5 Note XRS 6 RF cable should be connected to SMA connector of CA 58RS cable Tx IQ tuning Context The Tx path branches to I and Q signals at the RF I Q modulator Modulator and analog hardware located after the modulator cause unequal amplitu...

Page 165: ... PCV These factors adjust the WLAN transmitter output power to fulfill the required specifications Steps 1 Connect the phone to the WLAN measurement equipment 2 From the dropdown menus set Operating mode to Local 3 From the Tuning menu choose WLAN Tx Tuning 4 Adjust the measurement equipment for power level tuning Remember to take jig and RF cable attenuations into account 5 Choose Data rate 6 Mbi...

Page 166: ...ing using SB 7 WLAN test BOX with RX 34 Context The build up and usage of the WLAN Test Box SB 7 is described A simple functionality test is advised With this test both WLAN RX TX will be tested in weakened field scenario The test uses active scan WARNING in USA DO NOT use channels 12 and 13 for scanning Note SB 7 supports WLAN Standard IEEE 802 11b g Do not open SB 7 The following just describes ...

Page 167: ...tains a grid starting from A1 and ending to Q17 see figure 7 Place CU4 SS 62 FS 29 on SB 7 so that the corners of SB 7 are on top of the following square of the grid A1 A9 O1 and O9 RX 34 RF Troubleshooting Issue 2 COMPANY CONFIDENTIAL Page 7 15 Copyright 2007 Nokia All rights reserved ...

Page 168: ...e that SB 7 is fully up and running Steps 1 Attach RX 34 with CU4 SS 62 FS 29 and place on top of the WLAN Test Box at the correct place as explained in WLAN functionality testing using SB 7 WLAN test BOX with RX 34 2 Make connection to RX 34 with Phoenix test mode 3 Choose Testing WLAN Configuration 4 Write default into Network SSID to scan field 5 Press Scan RX 34 RF Troubleshooting Page 7 16 CO...

Page 169: ...of the WLAN test Box Default on the list under Scan results the RX 34 is not OK Note Note Local WLAN environment may affect test results especially if there are many WLAN access points nearby Known issue If you manage to scan SB 7 with RX 34 and remove power from SB 7 and press scan again SB 7 is still found You have to wait for 1 minute after SB 7 power down before scanning in order that scan res...

Page 170: ...RX 34 RF Troubleshooting This page left intentionally blank Page 7 18 COMPANY CONFIDENTIAL Issue 2 Copyright 2007 Nokia All rights reserved ...

Page 171: ...8 Camera troubleshooting Nokia Customer Care Issue 2 COMPANY CONFIDENTIAL Page 8 1 Copyright 2007 Nokia All rights reserved ...

Page 172: ...RX 34 Camera troubleshooting This page left intentionally blank Page 8 2 COMPANY CONFIDENTIAL Issue 2 Copyright 2007 Nokia All rights reserved ...

Page 173: ...ing introduction 8 5 Camera viewfinder troubleshooting 8 8 Camera bad image quality troubleshooting 8 9 Camera BB HW troubleshooting 8 10 List of Tables Table 14 Sub camera specification 8 5 RX 34 Camera troubleshooting Issue 2 COMPANY CONFIDENTIAL Page 8 3 Copyright 2007 Nokia All rights reserved ...

Page 174: ...RX 34 Camera troubleshooting This page left intentionally blank Page 8 4 COMPANY CONFIDENTIAL Issue 2 Copyright 2007 Nokia All rights reserved ...

Page 175: ...s Lack of sharpness Bit errors In addition there are many other kinds of possibilities for getting bad image quality but those are ruled out from the scope of this document since probability of their appearance is going to be minimized by production testing Testing for Dust For detecting this kind of problems take video of uniform white surface and analyze it in full resolution Good quality PC CRT...

Page 176: ...module and thus the camera should be replaced since camera module cannot be dissembled without damaging it Any particles inside the cavity between protection window and lens have most probably been trapped there in assembly phase at camera module supplier Unauthorized disassembling of product can also be root cause for the problem Testing for Sharpness Effects of Dirty or Defective Protection Wind...

Page 177: ...get when analyzing this kind of errors The errors will be clearly visible as colorful sharp dots or lines in camera images See figure below One type of bit error is lack of bit depth In that case image is almost totally black under normal conditions sensing something only under very high illumination Typically this is a contact problem between the camera module and phone main PWB Check camera asse...

Page 178: ...Camera viewfinder troubleshooting Troubleshooting flow RX 34 Camera troubleshooting Page 8 8 COMPANY CONFIDENTIAL Issue 2 Copyright 2007 Nokia All rights reserved ...

Page 179: ...Camera bad image quality troubleshooting Troubleshooting flow RX 34 Camera troubleshooting Issue 2 COMPANY CONFIDENTIAL Page 8 9 Copyright 2007 Nokia All rights reserved ...

Page 180: ...Camera BB HW troubleshooting Troubleshooting flow RX 34 Camera troubleshooting Page 8 10 COMPANY CONFIDENTIAL Issue 2 Copyright 2007 Nokia All rights reserved ...

Page 181: ...9 System Module Nokia Customer Care Issue 2 COMPANY CONFIDENTIAL Page 9 1 Copyright 2007 Nokia All rights reserved ...

Page 182: ...RX 34 System Module This page left intentionally blank Page 9 2 COMPANY CONFIDENTIAL Issue 2 Copyright 2007 Nokia All rights reserved ...

Page 183: ...9 10 EM ASIC N1310 9 10 ASICS N5350 and N5351 9 10 Device memories 9 11 Memory package 9 11 APE memory POP3 9 11 Audio concept 9 11 Audio concept 9 11 Internal speakers 9 11 Internal microphone 9 12 External speakers 9 12 External microphone 9 13 Nokia AV connector 9 13 Sensors and switches 9 14 Battery cover switch 9 14 SD lid switch 9 14 Camera position sensors 9 14 Baseband technical specificat...

Page 184: ...61 Camera architecture 9 10 Figure 62 Overview of RX 34 audio system 9 11 Figure 63 Internal speakers 9 12 Figure 64 Internal microphone 9 12 Figure 65 External speakers 9 13 Figure 66 External microphone 9 13 Figure 67 Nokia AV connector 9 14 Figure 68 Battery connector pinout 9 15 Figure 69 Charger connector 9 16 Figure 70 WLAN RF block diagram 9 19 RX 34 System Module Page 9 4 COMPANY CONFIDENT...

Page 185: ...4200 Keyboard and touch pad controller and audio codec are integrated in EM ASIC N4100 HS USB interface goes via USB controller ASIC N5350 and USB EM ASIC N5350 WVGA display has external display frame buffer D1510 High level block diagram of the device is shown in thefollowing figure Application processor The application processor is also called an application ASIC because it is processing applica...

Page 186: ...s over EM ASIC D1420 master reset threshold RESET RESET mode is a synonym for start up sequence SLEEP SLEEP mode is entered only from PWR_ON mode with the aid of SW when the system s activity is low FLASHING FLASHING mode is for SW downloading Voltage limits Parameter Description Value VMSTR Master reset threshold D1420 2 2V typ VMSTR Threshold for charging rising N1310 2 1V typ VMSTR Threshold fo...

Page 187: ...direct battery voltage supply The following functionality will be supplied with discrete power supply Low Dropout Linear Regulator Iout 150 mA typical Iq no load 80 uA Vout 2 8V package 4 bump WLCSP output noise 40 uV LCD System clock oscillator Analog voltage supply for level shifters Clocking scheme and controlling signals There are two main clocks in the BB system 19 2 MHz square wave clock pro...

Page 188: ...tery This interface consists of three connectors VBAT BSI and GND BSI line is used to recognize battery capacity by a battery internal pull down resistor Figure 59 Battery pin order Battery temperature is estimated by measuring separate battery temperature NTC via BTEMP line which is located on the transceiver PWB in a place where phone temperature is most stabile For service purposes the device S...

Page 189: ...he key matrix has three rows and five columns which is connected to the TSC2303 s integrated keyboard block Dome Measured between connector pi S4301 Power 1 10 S4312 Vol 4 8 S4311 Full screen 3 8 S4310 Vol 2 8 S4303 Up 3 7 S4304 Right 4 6 S4306 Left 2 6 S4307 Down 3 5 S4305 Select 3 6 S4309 Back 2 5 S4308 Menu 4 5 S4302 Home 4 7 Figure 60 UI flex layout Indication LEDs Blue LEDs which are placed u...

Page 190: ...tion processor the memories and the MMC SDIO card EM ASIC D1420 EM ASIC D1420 consists of startup logic reset control functions related to charging and battery monitoring linear regulators microphone bias and ADC for accessory detection functions EM ASIC N1310 EM ASIC N1310 power IC is intended for energy management control supply voltage generation and charge control of mobile phone ASICS N5350 a...

Page 191: ... contains integrated stereo speakers a microphone a 3 5mm round 4 pole Nokia AV connector interface and a stereo FM radio Figure 62 Overview of RX 34 audio system The TI D4800 is the heart of the RX 34 Audio processing is handled by the application processor and it basically controls the whole system Audio HW related components that are controlled directly by the application porcessor are TI TSC23...

Page 192: ...ctional microphone biased with 1 8Vdc from the TSC2303 bias generator Figure 64 Internal microphone External speakers External speakers are connected to TSC2301 via Signature connector RX 34 System Module Page 9 12 COMPANY CONFIDENTIAL Issue 2 Copyright 2007 Nokia All rights reserved ...

Page 193: ... taken from the EM ASIC D1420 Figure 66 External microphone Nokia AV connector A 3 5mm round 4 pole SMD connector is used for stereo audio out mono audio in external microphone and enhancement identification purposes All signals are single ended type and enhancement identification is implemented throught the same pin that external mic also uses RX 34 System Module Issue 2 COMPANY CONFIDENTIAL Page...

Page 194: ... lid switch A mechanical switch is used for SD cover opening detection Camera position sensors Two detector switches are used to detect cameras in out position and whether it has been pointed towards or away from the user Magneto resistive sensor is used to detect the camera in out position and mechanical switch to detect the rotation angle Baseband technical specifications External interfaces Ext...

Page 195: ...ector pinout Table 17 Battery connection Pin Signal Notes 1 VBAT Battery voltage 2 BSI Battery Status indication fixed resistor inside the battery pack 3 GND Ground Charger Interface Table 18 Charging connector Pin No Pin Name Description Voltage levels current Comment 1 CHARGE Charger input 0 9V 0 85A Center pin 2 GND Ground 0 85A RX 34 System Module Issue 2 COMPANY CONFIDENTIAL Page 9 15 Copyrig...

Page 196: ...t 6 D0 DOUT0 O Data output LSB 7 D3 DOUT3 O Data output 8 D6 DOUT6 O Data output 9 D7 DOUT7 O Data output MSB 10 D4 DOUT4 O Data output 11 VDD15 Power supply 1 5V 12 DCLK O Clock for output data 13 GND GND IOVSS 14 GND GND IOVSS 15 GND GND IOVSS 16 IOVDD Power supply for I O 1 8V 17 VD O Vertical synchronization pulse output 18 HD O Horizontal synchronization pulse output 19 SDA I O Data for I2C b...

Page 197: ...mn 1 2 8 V 3 KEY C2 Column 2 2 8 V 4 KEY C3 Column 3 2 8 V 5 KEY R3 Row 3 2 8 V 6 KEY R2 Row 2 2 8 V 7 KEY R1 Row 1 2 8 V 8 KEY R4 Row 4 2 8 V 9 GND Ground 10 PWRONX Power button VBAT 11 GND Ground 12 IHF L 13 IHF L 14 IHF R 15 IHF R 16 GND Ground 17 GND Ground 18 IND LED CTRL Indication LED ctrl signal PWM modulated 19 GND Ground 20 GND Ground RX 34 System Module Issue 2 COMPANY CONFIDENTIAL Page...

Page 198: ...col extensions are included to implement quality of service QoS and security functions Parameter Value Frequency range 2412 2472MHz Channel spacing 5 MHz Number of channels 11 in US 13 in EU 13 in France Frequency accuracy 25 ppm Data rates and modulations IEEE802 11b 1 Mb s BPSK Barker spreading 2 Mb s QPSK Barker spreading 5 5 and 11 Mb s QPSK CCK coding IEEE802 11g 6 and 9 Mb s BPSK 12 and 18 M...

Page 199: ...age two 1 8 V LDOs for RF and 2 8 V LDO for PA bias supply The EM chip also integrates power on reset circuitry and level shifters for RF front end GaAs switches Host interface is provided by a flexible serial interface SPI supporting clock frequency upto 60 MHz The system uses 19 2 or 38 4 MHz reference clock from the cellular system as the reference RF5924 Front End Module FEM implements amplifi...

Page 200: ...is integrated in STLC4550 as well as the operational amplifiers of the power control loop The power amplifier is located in a single module with a power detector Item Values Type Direct conversion LO frequency range 4824 4944 MHz Output power 802 11b 17 dBm 802 11g 13 15 dBm Gain control range 60 dB RX 34 System Module Page 9 20 COMPANY CONFIDENTIAL Issue 2 Copyright 2007 Nokia All rights reserved...

Page 201: ...10 Schematics Nokia Customer Care Issue 2 COMPANY CONFIDENTIAL Page 10 1 Copyright 2007 Nokia All rights reserved ...

Page 202: ...RX 34 Schematics This page left intentionally blank Page 10 2 COMPANY CONFIDENTIAL Issue 2 Copyright 2007 Nokia All rights reserved ...

Page 203: ...10 5 Display 10 6 Menelaus and memory cardreaders 10 7 OMAP and camera 10 8 Bluetooth and FM radio 10 9 WLAN and USB 10 10 Signal overview 10 11 Component finders 10 12 RX 34 Schematics Issue 2 COMPANY CONFIDENTIAL Page 10 3 Copyright 2007 Nokia All rights reserved ...

Page 204: ...Audio and touch screen RX 34 Schematics Issue 2 COMPANY CONFIDENTIAL Page 10 4 Copyright 2007 Nokia All rights reserved ...

Page 205: ...Avilma and Betty RX 34 Schematics Issue 2 COMPANY CONFIDENTIAL Page 10 5 Copyright 2007 Nokia All rights reserved ...

Page 206: ...Display RX 34 Schematics Issue 2 COMPANY CONFIDENTIAL Page 10 6 Copyright 2007 Nokia All rights reserved ...

Page 207: ...Menelaus and memory cardreaders RX 34 Schematics Issue 2 COMPANY CONFIDENTIAL Page 10 7 Copyright 2007 Nokia All rights reserved ...

Page 208: ...OMAP and camera RX 34 Schematics Issue 2 COMPANY CONFIDENTIAL Page 10 8 Copyright 2007 Nokia All rights reserved ...

Page 209: ...Bluetooth and FM radio RX 34 Schematics Issue 2 COMPANY CONFIDENTIAL Page 10 9 Copyright 2007 Nokia All rights reserved ...

Page 210: ...WLAN and USB RX 34 Schematics Issue 2 COMPANY CONFIDENTIAL Page 10 10 Copyright 2007 Nokia All rights reserved ...

Page 211: ...Signal overview RX 34 Schematics Issue 2 COMPANY CONFIDENTIAL Page 10 11 Copyright 2007 Nokia All rights reserved ...

Page 212: ...Component finders RX 34 Schematics Issue 2 COMPANY CONFIDENTIAL Page 10 12 Copyright 2007 Nokia All rights reserved ...

Page 213: ...Glossary Nokia Customer Care Issue 2 COMPANY CONFIDENTIAL Page Glossary 1 Copyright 2007 Nokia All rights reserved ...

Page 214: ...RX 34 Glossary This page left intentionally blank Page Glossary 2 COMPANY CONFIDENTIAL Issue 2 Copyright 2007 Nokia All rights reserved ...

Page 215: ...luetooth CBus MCU controlled serial bus connected to UPP_WD2 UEME and Zocus CCP Compact Camera Port CDSP Cellular DSP expected to run at low levels CLDC Connected limited device configuration CMOS Complimentary metal oxide semiconductor circuit low power consumption COF Chip on Foil COG Chip on Glass CPU Central Processing Unit CSR cambridge silicon radio CSTN Color Super Twisted Nematic CTSI Cloc...

Page 216: ...ace bus GPRS General Packet Radio Service GSM Group Special Mobile Global System for Mobile communication HF Hands free HFCM Handsfree Common HS Handset HSCSD High speed circuit switched data data transmission connection faster than GSM HW Hardware I O Input Output IBAT Battery current IC Integrated circuit ICHAR Charger current IF Interface IHF Integrated hands free IMEI International Mobile Equi...

Page 217: ...Pocket Data Application PDA Personal digital assistant PDRAM Program Data RAM on chip in Tiku Phoenix Software tool of DCT4 x PIM Personal Information Management PLL Phase locked loop PM Phone Permanent memory PUP General Purpose IO PIO USARTS and Pulse Width Modulators PURX Power up reset PWB Printed Wiring Board PWM Pulse width modulation RC filter Resistance Capacitance filter RF Radio Frequenc...

Page 218: ...us receiver transmitter UEME Universal Energy Management chip Enhanced version UEMEK See UEME UI User Interface UPP Universal Phone Processor UPP_WD2 Communicator version of DCT4 system ASIC USB Universal Serial Bus VBAT Battery voltage VCHAR Charger voltage VCO Voltage controlled oscillator VCTCXO Voltage Controlled Temperature Compensated Crystal Oscillator VCXO Voltage Controlled Crystal Oscill...

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