Bluetooth troubleshooting
Introduction to Bluetooth troubleshooting
Bluetooth problems that can occur:
Problem
Description
A malfunction in the BT ASIC, BB ASICs or Phone’s BT
SMD components.
This is unpredictable and could have many causes
i.e. SW or HW related.
The main issue is to find out if the problem is related to the BT antenna or related to the BT system or the
phone’s BB and then replace/fix the faulty component.
Bluetooth antenna element
Bluetooth component layout
Bluetooth settings for Phoenix
Steps
1. Start
Phoenix
service software.
2. From the File menu, choose Open Product, and then choose the correct type designator from the
Product list.
3. Place the phone to a flash adapter in the local mode.
4. Choose Testing
→
Bluetooth LOCALS .
5. Locate SB-6's serial number (12 digits) found in the type label on the back of SB-6.
In addition to SB-6, JBT-3, JBT-6 and JBT-9 Bluetooth test boxes can be used.
6. In the
Bluetooth LOCALS
window, write the 12-digit serial number on the
Counterpart BT Device Address line.
This needs to be done only once provided that SB-6 is not changed.
7. Place the SB-6 box near (within 10 cm) the BT antenna and click Run BER Test.
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BB Troubleshooting and Manual Tuning Guide
Page 6 –32
COMPANY CONFIDENTIAL
Issue 2
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