Configuring users in Phoenix
Steps
1. Start Phoenix Service SW and log in.
Figure 17 Login
If the user ID is already configured, choose it from the dropdown list and click OK.
To add a new user or edit existing ones, click Maintain.
2. To add information for a new user, click New.
3. Type in the name and initials of the user and click OK.
A new user is now created.
4. Click OK.
You are now able to login with the user name created.
5. Click OK.
Figure 18 Login, user configured
Managing connections in Phoenix
Context
With the Manage Connections feature you can edit and delete existing connections and create new ones.
Steps
1. Start Phoenix Service SW and log in.
2. Choose File
→
Manage Connections .
RM-42
Nokia Customer Care
Service Software Instructions
Page 3–16
Company Confidential
9241872 (Issue 1)
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