This section includes a list of error messages and frequently
asked questions for problems you may encounter with your blood
pressure monitor. If the products not operating as you think it
should, check here before arranging for servicing.
PROBLEM SYMPTOM CHECK THIS
REMEDY
No power
Low
batteries
Error
massage
Display will not
light up.
Batteries are exhausted. Replace with new batteries
Insert the batteries
correctly
Replace with new batteries
Batteries are inserted
incorrectly.
Display is dim or
shows
Batteries are low.
E 1 shows
The cuff is not secure.
Refasten the cuff and then
measure again.
E 2 shows
The cuff is very tight
E 3 shows
The pressure of the
cuff is excess.
Relax for a moment
and then measure again.
E10 or E11
shows
E20 shows
The measurement
process does not detect
the pulse signal.
Loosen your clothing on
the arm and then
measure again.
EExx,shows on
the display.
A calibration error
occurred.
Retake the measurement.
If the problem persists,
contact the retailer.
E21 shows
The treatment of the
measurement failed.
Relax for a moment and
then measure again.
Readjust the cuff, not too
loose or too tight and then
measure again.
The monitor detected
motion, talking or the
pluse is too poor
while measuring.
Relax for a
moment and then
measure again.
17
TROUBLESHOOTING
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