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Appendix H: AT&T Terms of Service & Acceptable Use Policy
These Terms of Service & Acceptable Use Policy (the “Terms”) govern your use of AT&T Internet Services’ AT&T
Wi-Fi service (“Service”) and the AT&T Internet Services network (“Network”). If you connect to the AT&T Wi-Fi
service via one of AT&T’s roaming partners, your use of the Service will also be governed by that provider’s Terms of
Service and Acceptable Use Policy, which will be available on the first screen that you see when you access the Wi-Fi
service. Before using the Service, read the following Terms. Your use of the Service represents your agreement to
these Terms. If you do not agree with these Terms, do not use the Service.
Terms of Service
Description of the Service
The Service is provided by AT&T Internet Services (“AT&T”). The Service provides you with wireless access to the
Internet via certain AT&T high-speed Internet access points (“Locations”) and, depending on your Service plan, cer-
tain roaming partner locations. AT&T offers two types of plans: (1) subscription plans for AT&T High Speed Inter-
net Customers (“Subscription”); and (2) membership plans for those who do not have AT&T High Speed Internet
(“Membership”) (Membership plans include special offers such as the Starbucks Loyalty Membership and Starbucks
Partner Membership program). Membership customers are also subject to the terms of conditions of the applicable
End User Membership Agreement.
AT&T may, but is not obligated to, extend its Locations through roaming agreements with other Internet Service
Providers. If AT&T does extend its Locations and you access the Service of a roaming partner, you will be responsible
for any applicable roaming charges if you do not subscribe to a roaming Service plan from AT&T.
Charges/Billing/Payment
You agree to pay all charges and fees specified when your ordered the Service, including any monthly recurring or
nonrecurring charges, taxes, fees, surcharges or other assessments applicable to the Service. All AT&T charges for the
Service are billed in advance. Membership customers are billed according to the terms and conditions of the Mem-
bership Agreement. Subscription customers’ charges will appear monthly on the AT&T portion of your AT&T local
telephone bill. The Service is provided on a month-to-month basis and the monthly charges are subject to change.
Payment for the Service is due on the date specified on the AT&T local telephone bill. If any portion of payment is re-
ceived after the payment due date, a monthly late charge may apply. The monthly late charge will be administered ac-
cording to standard AT&T billing procedures and will not exceed the highest amount allowed by law. The late charge
will be applied to the entire outstanding balance for each month or portion thereof for which the balance remains
unpaid. In the event you fail to pay charges, AT&T may suspend or terminate your Service and may assign unpaid late
balances to a collection agency for appropriate action . In the event legal action is necessary to collect on balances
due, you agree to reimburse AT&T for all expenses incurred to recover sums due, including attorneys’ fees and other
legal expenses. You also agree to pay all current charges for the Service as well as taxes and fees assessed against you
or AT&T on the charges and all late payment, interest or other fees as stated on your bill. You will also be charged
a fee for any check returned to AT&T relating to the Service. AT&T may modify its billing practices or late payment
charges by providing you with prior written notice of the modification.
Service Suspension/Termination/Cancellation
AT&T respects freedom of expression and believes it is a foundation of our free society to express differing points
of view. AT&T will not terminate, disconnect or suspend service because of the views you or we express on public
policy matters, political issues or political campaigns. However, AT&T may immediately terminate or suspend all or
a portion of your Service, without notice, for conduct that AT&T believes (a) violates the Acceptable Use Policy, set
forth below; or (b) constitutes a violation of any law, regulation or tariff (including, without limitation, copyright and
intellectual property laws) or a violation of these Terms, or any applicable policies or guidelines. Your Service may
be suspended or terminated if your payment is past due and such condition continues un-remedied for thirty (30)
days. Termination or suspension by AT&T of Service also constitutes termination or suspension (as applicable) of
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