Noraxon U.S.A., Inc.
myoMOTION Data Logger
P-6828 Rev A (Oct 2014)
22
Section 12: Trouble Shooting, Fault Diagnosis
Troubleshooting
Chart
Symptom:
Problem with the PC recognizing the myoMOTION Data Logger
Possible
Reason
Remedial
Action
USB cable is disconnected or loose
Check USB cable connection at both data logger
and computer
Symptom:
Problems with myoMOTION Sensors communicating with the
myoMOTION Data Logger
Possible
Reason
Remedial
Action
Sensors were not assigned to data logger
Assign sensors (see section 5)
Sensors were disabled
Enable sensors (see section 5)
Interference on wireless channel
Use another radio channel (see sections 5 and 12)
Symptom:
Problems with individual myoMOTION Sensors
Possible
Reason
Remedial
Action
Sensor was not assigned to data logger
Assign sensor (see section 5)
Sensor was disabled
Enable sensor (see section 5)
Sensor battery is low (or sensor does not flash)
Retry after charging sensor for at least 15 minutes
Symptom:
Problems with intermittent myoMOTION Sensor signals
Possible
Reason
Remedial
Action
Sensor is too far from data logger
Move to within 30m (90 feet) of receiver
Sensor radio signal is partially blocked (absorbed)
by subject’s body (esp. at long distances)
Reposition sensor on subject to obtain a direct line-
of-sight relationship between sensor and receiver
Website
Link
to
FAQ
Answers to common questions can be found at Noraxon’s Frequently Asked Questions (FAQ)
website page at this link:
http://noraxon.com/support-resources/faq
Other educational material is available at this link:
http://www.noraxon.com/support-resources/resource-center/
