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4. TROUBLESHOOTING
4.1.
WOOD operation MANUAL
PROBLEM
POSSIBLE CAUSES
POSSIBLE SOLUTIONS
The appliance
does not work
Chimney inlet
Chimney dimensions
Flue insulation
Aperture in the flue
Connection to other appliances
Check that the chimney inlet is done in a workmanlike manner
Check that the chimney dimensions are correct and appropriate for the
appliance used
Check that the flue is properly heat insulated
Check that the flue does not have improperly sealed apertures or inspec-
tion hatches
Check that the flue is not connected to other appliances
Difficulty
igniting the fire
Positioning of the registers
Humid wood
Air flow in the place of installa-
tion
Flue
Check that the air register is open
Use dry wood (wood with 20% humidity)
Ventilate the area to have oxygen-rich air
Check that the flue is suitable for the appliance
Flue gas
escaping
Positioning of the registers
Chimney inlet
Ash and combustion residues
Draught
Check that the air register is open
Check that the chimney inlet has no leaks
Check that the ashes and combustion residues do not obstruct the ex-
haust pipe or the grate
Insufficient draught
The glass gets
dirty too quickly
Wet wood
Fuel type
Quantity of fuel
Draught
Register adjustment
Use seasoned wood (wood with 20% humidity)
Unsuitable combustible material
Too much combustible material
Insufficient draught
Improper register adjustment
4.2.
Pressed Wood BRIQUETTES AUTOMATIC operation
PROBLEM
POSSIBLE CAUSES
POSSIBLE SOLUTIONS
It switches from
AUTOMATIC to
MANUAL
Press and hold the P1 button
SLEEP function activated
Press button P1 for more than 3 seconds
Disable the SLEEP delay feature
Presence of an
ALARM
Briquettes unloading
Other alarms displayed on the
screen
Briquettes feeder empty, feed briquettes and reset alarm by pressing and
holding the P1 button
See UNLOADING ALARM after feeding the first briquette
Call Technical Support
UNLOADING
ALARM after
feeding the first
briquette
Insufficient ash layer
Open the door and with a poker increase the thickness of the embers in-
troducing a briquette under the COMB on the ashes. Reset the alarm and
set the AUTOMATIC feature
The DISPLAY
stays off
No power supply
Electrical cable not connected
The master switch of the stove
is off
Open hearth door
Open BRIQUETTES feed door
Overheating safety thermostat
in action
Faulty fuse
Electrical fault
Reset power supply
Connect the electrical cable
Bring the master switch of the stove to position 1
Close the door
Close the door
Reset the safety thermostat
Replace the fuse.
In case of electrical fault call Technical Support