Most problems can be solved by following the simple steps below. Find the symptom that applies, and fol-
low the steps listed. If further assistance is needed, see HOW TO CONTACT CUSTOMER CARE on page 2
of this manual.
WEEKLY MAINTENANCE
Inspect and properly tighten all external parts of the elliptical trainer. Clean the elliptical trainer with a small
amount of mild multi-purpose cleaner applied to a 100% cotton cloth. When cleaning the elliptical trainer, pay
special attention to the track and wheels. Remove all debris from the track. Clean the pedal covers with a soft
nylon brush.
Do not use acidic cleaners. Doing so will void your warranty. Never spray any cleaner directly
onto the elliptical trainer.
TROUBLESHOOTING
1. SYMPTOM: THE ELLIPTICAL TRAINER IS NOT LEVEL
If the elliptical trainer rocks slightly during use, see HOW TO MOVE AND LEVEL THE ELLIPTICAL TRAINER on
page 7.
2. SYMPTOM: THE CONSOLE DOES NOT DISPLAY THE DESIRED SYSTEM OF MEASUREMENT
The console can display data using the English system (miles and pounds) or the metric system (kilometres and
kilograms). To change the system of measurement, see step 7 on page 20.
3. SYMPTOM: THE PULSE SENSOR DOES NOT FUNCTION PROPERLY
If the handgrip pulse sensor does not function properly, see THE PULSE SENSOR on page 12.
4. SYMPTOM: THE PEDAL DISKS RUB AGAINST THE SIDE SHIELDS
If a pedal disk rubs against a side shield, loosen the side shield mounting screws and move the side shield
slightly until the pedal disk stops rubbing. Retighten the side shield mounting screws.
5. SYMPTOM: THE PEDAL WHEELS SQUEAK
If the pedal wheels squeak, use a 100% cotton cloth to remove debris from the track and the wheels. If the pedal
wheels continue to squeak, apply a light coat of silicone-based lubricant to the track.
6. SYMPTOM: THE CONSOLE TURNS OFF AS SOON AS THE USER STOPS PEDALLING
If the console turns off as soon as the user stops pedalling, the battery pack may not be fully charged. The longer
the elliptical trainer is used, the longer the battery pack will maintain a charge. If the symptom continues, call
Customer Care immediately (see page 2).
M
AINTENANCE AND
T
ROUBLESHOOTING
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