19
Most problems can be solved by following the simple steps below. Find the symptom that applies, and fol-
low the steps listed. If further assistance is needed, please see the front cover of this manual.
WEEKLY MAINTENANCE
Inspect and properly tighten all external parts of the el-
liptical exerciser. Clean the elliptical exerciser with a
small amount of mild multi-purpose cleaner applied to
a 100% cotton cloth. When cleaning the elliptical exer-
ciser, pay special attention to the track and the wheels.
Remove all debris from the track. Clean the pedal cov-
ers with a soft nylon brush.
Do not use acidic clean-
ers. Never spray any cleaner directly onto the ellip-
tical exerciser.
TROUBLESHOOTING
1. SYMPTOM: THE ELLIPTICAL EXERCISER IS
NOT LEVEL
If the elliptical exerciser rocks slightly during use,
see HOW TO MOVE AND LEVEL THE ELLIPTICAL
EXERCISER on page 12.
2. SYMPTOM: THE PULSE SENSOR DOES NOT
FUNCTION PROPERLY
If the chest pulse sensor does not function properly,
see CHEST PULSE SENSOR TROUBLESHOOT-
ING on pages 10 and 11.
If the handgrip pulse sensor does not function prop-
erly, see step 5 on page 14.
3. SYMPTOM: THE PEDAL DISKS RUB AGAINST
THE SIDE SHIELDS
If a pedal disk rubs against a side shield, loosen the
side shield mounting screws and move the side
shield slightly until the pedal disk stops rubbing.
Then, retighten the side shield mounting screws.
4. SYMPTOM: THE PEDAL WHEELS SQUEAK
If the pedal wheels squeak, use a 100% cotton cloth
to remove debris from the track and the wheels. If
the pedal wheels continue to squeak, apply a light
coat of silicone-based lubricant to the track.
5. SYMPTOM: THE CONSOLE TURNS OFF AS
SOON AS YOU STOP PEDALING
If the console turns off as soon as you stop pedal-
ing, the battery pack may not be charged. The
longer you pedal, the longer the battery pack will re-
tain a charge. It may be necessary to pedal for a
few minutes to charge the battery pack each time
you exercise. If the console turns off as soon as you
stop pedaling, even after you have pedaled for sev-
eral minutes, call the toll-free telephone number on
the front cover of this manual immediately.
6. SYMPTOM: THE PEDALS SLIP DURING USE
If the pedals slip during use, the drive belt is slipping.
Follow the instructions below to adjust the tension of
the drive belt.
First, remove the
two M6 x 16mm
Button Screws (49)
attaching the left
Pedal Disk (5).
Without removing
the Pedal Disk,
pivot it out of the
way.
Next, locate the
M10 Flange Nut
(95). Turn the
Flange Nut clock-
wise until the ped-
als no longer slip
during the power
stroke.
Reattach the Pedal Disk (5).
49
5
95
MAINTENANCE AND TROUBLESHOOTING
Summary of Contents for EX 1000 Commercial PRO
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