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PART- 6.
BEFORE CALLING YOUR AFTER SALES SERVICE
If your refrigerator is not operating as expected, check the solutions listed below before
calling an electrician or the after sales service.
What to do if your refrigerator does not operate:
Check that:
• Your fridge is plugged in and switched on,
• The fuse is not blown and there is not a power cut,
• The thermostat setting is in the on « • » position,
• The socket is no longer functioning. To check this, plug in an appliance that you know
is working into the same socket.
What to do if your refrigerator performs poorly:
Check that:
• You have not overloaded the appliance,
• The doors are fully closed,
• There is no dust on the condenser,
• There is enough space for air circulation at the rear and side of the appliance.
If the appliance is making a noise:
The cooling gas which circulates in the refrigerator circuit may make a slight noise (bubbling
sound) even when the compressor is not running. This is normal. If these sounds are
different check that:
• The appliance is level,
• Nothing is touching the rear of the appliance,
• Items on or in the appliance are vibrating.
If there is water in the lower part of the refrigerator:
Check that:
The drain hole for the defrost water is not clogged (use thedefrost drain plug to clean the
drain hole).
Recommendations
• In the event of a power cut, to prevent any damage to the compressor we recommend
that you unplug the refrigerator. Delay plugging it back in for 5 – 10 minutes after the
power supply returns.
• If you unplug the refrigerator for any reason, wait at least 5 minutes before plugging
it back in to avoid damage to refrigerator’s components.
• The cooling unit of your refrigerator is located in the rear wall. W ater droplets or icing
may occur on the rear surface of your fridge due to the operation of the compressor
. This is normal. There is no need to perform a defrosting operation unless the icing
is excessive.