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18

Troubleshooting

Troubleshooting

Remote Controller

The Power indicator does not light up.

•  Has there been a power failure?

•  Is the power connected properly?

The water temperature changes after a power 

failure or when the power is disconnected.

•  The temperature setting and the flow meter 

alarm setting may both need to be reset after a 

power outage.

The clock display shows “- : - -”.

•  If the time is not displayed on the clock, either 

a power failure has occured or power was 

disconnected resulting in the display showing 

  “- : - -”. (See page 4) 

The flow meter alarm does not sound or it sounds 

before the tub has been filled to the set amount.

•  The flow meter alarm is set to sound when hot 

water is continuously discharged for the set 

volume of water.

  If hot water is used for other fixtures while filling 

the tub, the alarm will sound before the tub is 

full.

•  If mixing valves are used, or if cold water is mixed 

with hot water at the fixture, the tub will fill 

more than the setting of the flow meter alarm.

The setting cannot be changed when a button is 

pressed.

•  The Remote Controller is locked. While the 

Remote Controller is locked these buttons

 the 

PROG

 button, the 

MENU

 button, and the   / 

 buttons cannot be used. (See page 9) 

[For recirculation systems]

Flame Indicator   lights up or goes out.

•  During recirculation operation, the Water Heater 

will turn on and off to keep the hot water pipes 

up to temperature.

•  This section only covers issues with the Remote 

Controller. To diagnose issues with the Water 

Heater, consult the Owner’s Guide supplied with 

the Water Heater.

Checking for Error Conditions

When a failure occurs, information relating to the 

error blinks on the display.

The error alarm may also continuously sound.

For additional details on the cause of the error 

displayed, refer to the “Troubleshooting” section in 

the Owner’s Guide provided with the Water Heater.

[Error Code Display Screen]

Blinking

Blinking

The display may indicate the type of 

failure that has occurred depending 

on the system configuration.

Blinking

Stop the Error Alarm

Press the 

ALARM OFF

 button (the indicator will turn 

off).

SHB8126(1)取説RC-9018M.indd   18

2019/08/30   16:41:53

Summary of Contents for RC-9018M

Page 1: ...erably in the same location as the Owner s Guide provided with the Water Heater NORITZ America Corporation User s Manual Operation Guide Remote Controller Model RC 9018M SHB8126 1 Rev 07 19 Contents General Parts 2 Remote Controller 2 Clock Adjustment 4 Using the Water Heater 5 Setting Hot Water Temperature 5 Automatic Water Heater ON or OFF Operation 8 Locking the Remote Controller 9 Customizable...

Page 2: ...rs See page 18 4 Speaker 5 Display Screen See next page 6 MENU Button Use to change system settings or to return to the home screen If you press the MENU button and press the buttons Sys monitor is sometimes displayed however do not use this mode as it meant for installation or service technician only 7 BACK Button Return to the previous screen while making system settings or checking status 8 But...

Page 3: ...r button is OFF This setting can be changed so that the clock is displayed even when the Power button is turned OFF See page 10 6 Error Code A number will flash if a failure occurs 7 Locked Display The lock symbol is displayed when the Remote Controller is locked See page 9 8 Recirculation Timer The clock symbol is displayed when the recirculation timer is activated See page 16 9 Display for Recir...

Page 4: ...o the previous screen Clock Adjustment Clock Adjustment This adjustment can be made whether the Power button is ON OFF NOTE In the event of a power outage or after disconnecting power to the Water Heater when power is restored the clock on the display screen will show and the clock will need to be reset NRCR model only In the event of a power outage or disconnecting power to the Water Heater and w...

Page 5: ... operation is automatically started If Synchro ON OFF was set to ON See page 14 Turn off hot water the symbol disappears During recirculation the symbol may be continuously displayed e g 110 F If System Tank is displayed hot water will be discharged at the temperature of the storage tank See page 13 e g 105 F 1 The Power button is ON Setting Hot Water Temperature 2 Set the temperature using the bu...

Page 6: ...elow are examples The temperature setting necessary depends on the usage the length of piping and the season For residential products beginning with the prefix NR For commercial products beginning with the prefix NC When using F mode Default setting is 110 F 100 F Washing dishes etc 105 F Shower hot water supply etc 110 F 115 F 120 F 125 F High temperature The maximum output temperature can be set...

Page 7: ...he cover Select Set PROG using the buttons Operation The previously set Start time and End time are displayed This adjustment can be made whether the Power button is ON OFF The time changes in 10 minutes increments with each press of the button and then in 1 hour increments if the button is pressed and held If you do not want to set the Start time select located between AM 11 50 and PM 0 00 settin...

Page 8: ...imes If there is a power failure or power is disconnected to the Water Heater automatic operation will be deactivated e g Both ON and OFF functions are automated e g Only ON function is automated e g Only OFF function is automated The Power bu on is automa cally turned ON at 10 00 am The Power bu on is automa cally turned OFF at 8 00 pm The Power bu on is automa cally turned ON at 10 00 am Your de...

Page 9: ... Operation This adjustment can be made whether the Power button is ON OFF The operations of PROG button MENU button and buttons are locked Approximately 3 seconds after locking the Remote Controller the display will return to the previous screen Approximately 3 seconds after the locked screen appears the display will return to the previous screen Approximately 3 seconds after unlocking the Remote ...

Page 10: ...ing completed 4 Change the setting using the buttons Setting completed Operation Operation Operation Customizable Settings The Misc settings screen appears The Misc settings screen appears The Misc settings screen appears To change other settings select the option and press the ENTER button To return to the home screen press the MENU button or let it sit for approximately 20 seconds To change othe...

Page 11: ...on 4 Change the setting using the buttons Setting completed 4 Change the setting using the buttons Setting completed 5 Select Yes using the buttons Operation Operation Operation The Misc settings screen appears To change other settings select the option and press the ENTER button To return to the home screen press the MENU button or let it sit for approximately 20 seconds To change other settings ...

Page 12: ...he MENU button or let it sit for approximately 20 seconds When the tub fills with the preset volume of water an alarm will sound alerting you to shut off the water 3 Press the ENTER button Customizable Settings Default setting Alarm off For gallon 10 60 gal In 5 gal intervals 60 100 gal In 10 gal intervals Alarm off For liter 40 260 L In 20 L intervals 260 380 L In 40 L intervals Alarm off NOTE Th...

Page 13: ...ation All functions can be used During recirculation operation hot water is always circulated in the piping to provide instant hot water when a fixture is opened When setting the recirculation system operation timer the recirculation system operates at the set times If you set the Power button to ON is displayed If Synchro ON OFF is set to ON See page 14 Display System Rcrc on the Remote Controlle...

Page 14: ...button 4 Select No using the button 3 Select Synchro ON OFF using the buttons and then press the ENTER button 1 Press the MENU button inside the cover select Recirc menu using the buttons Operation This adjustment can be made whether the Power button is ON OFF If the display is left untouched for approximately 20 seconds without pressing the ENTER button the setting will be completed When the Powe...

Page 15: ...display is left untouched for approximately 20 seconds without pressing the ENTER button the setting will be completed The home screen will be restored The screen returns to the previous screen Manually Stopping Recirculation Operation NOTE Even if recirculation is set to OFF recirculation operation is restarted by either turning the Power button ON when the Water Heater is turned ON automatically...

Page 16: ... again refer to Water Heater s installation manual or contact to Noritz America Technical Support at 1 866 766 7489 3 Press the ENTER button 5 Press the ENTER button 4 Select Recirc timer using the buttons 1 Check that the current time is properly set Setting the time See page 4 2 Press the MENU button inside the cover Select Recirc menu using the buttons Operation This adjustment can be made whet...

Page 17: ...the ENTER button If the time is not set the time setting screen is displayed See page 4 Until the timer is deactivated the recirculation system will operate daily at the set Start and End times If the Power button is ON the screen returns to the home screen in approximately 10 seconds If the timer is deactivated during a recirculation time period recirculation will continue until it is stopped usi...

Page 18: ...f the flow meter alarm The setting cannot be changed when a button is pressed The Remote Controller is locked While the Remote Controller is locked these buttons the PROG button the MENU button and the buttons cannot be used See page 9 For recirculation systems Flame Indicator lights up or goes out During recirculation operation the Water Heater will turn on and off to keep the hot water pipes up ...

Page 19: ...If the display is left untouched for approximately 60 seconds it will return to the previous screen 2 Press the ENTER button again Return to previous screen 1 Press the ENTER button Model code Product name of the Water Heater is displayed Display Example Display Example Check the status of the system 1 Press the STATUS button inside the cover 2 Press the STATUS button inside the cover again Status...

Page 20: ...SHB8126 1 取説RC 9018M indd 20 2019 08 30 16 41 53 ...

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