194 Glossary
Call Park prefix:
The first digit
of the retrieval code of a parked
call. This
cannot conflict
with the
of any existing
Line Pool access codes,
the Direct-dial digit, or the
external line access code. The
default Call Park prefix digit is
It may be set to none, in
which case Call Park is
disabled. Call Park prefix is
assigned by your Customer
Service representative.
Camp-On:
A feature that lets
you re-route a call to a
telephone even if all the lines on
that telephone are busy. To
answer a camped call, use Call
Queuing or select a line if the
camped call appears on your
telephone. Priority is given to
queued calls over camped calls.
Call Pickup Directed:
A feature
that lets you answer a call
ringing at any
telephone
by entering the internal number
of that telephone before taking
the call. Call Pickup Directed is
activated by your Customer
Service representative.
Call Pickup Group: See
Pickup
Group.
Call Queuing:
A feature that
allows you to answer calls in
order of priority if you have
several calls waiting at your
telephone. Priority is given to
external incoming calls, followed
by callback and camped calls.
Callback:
A feature that returns
parked, camped or transferred
calls to your telephone if they
are not answered at another
telephone. How long the system
wait before Callback occurs
is set by your Customer Service
representative.
Camp timeout:
The length of a
delay before a camped call is
returned to the telephone that
camped the call. This delay is
set by your Customer Service
representative.
Capabilities:
A section heading
in Administration programming,
that covers the dialing filters, set
abilities, and line abilities that
can be assigned to
lines, telephones, or Class of
Service passwords.
Class of Service (COS):
A
set of
features and
lines available to the user for a
call. The Class of Service for a
call is determined by the Dialing
Filters assigned to the
telephone in Administration
programming. The Class of
Service for a call can be
changed by entering a six-digit
Class of Service password.
Class of Service and Class of
Service passwords are
assigned in Administration
programming.
Class of Service password:
A
six-digit code that lets you
switch from your current Class
of Service to one that lets you
dial numbers prohibited by your
current Class of Service.
Compact
System Coordinator Guide
Summary of Contents for Compact 616 DR5
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