44 Troubleshooting
Music on Hold/Background Music trouble
1. Ensure that the volume control
is turned
up and you are using the Background Music feature code
Check the applicable Configuration programming settings to
ensure that the feature is enabled:
Feature
Programmed in:
Music on Hold
Background Music
3.
handling
4. Miscellaneous
3. Check the wiring between the music source and the
connector.
4.
Check the polarity of the connections between the music
source and the distribution block.
5. Ensure that the music source is turned ON, is operational,
and has the volume control properly adjusted.
Telephone dead
1. Check for dial tone.
2.
Check the receiver cord connection.
3. Check the display. If the display is unreadable, ensure that
the display contrast adjustment
q
is
appropriate.
4. Check the internal wiring at both the modular jack and the
distribution block.
5. Check the internal line.
6.
If the problem persists, replace the telephone with a known
working
telephone.
Note:
An internal line should have between 15 and 20 Vdc
across the Tip and Ring when the telephone is
disconnected.
Summary of Contents for Compact 616 DR5
Page 1: ...Compact 616 DR5 Installer Guide http stores ebay com UsefulCDs...
Page 54: ...nontar Compatt DR5 Coordinator Guide...
Page 70: ...12 II Display services Compact DR5 System Coordinator Guide...
Page 222: ...164 Voice Call Compact DR5 System Coordinator Guide...
Page 273: ...Compact DR5 Programming Record E...