Norstar Modular DR5.1 System Coordinator Manual Download

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88 Answering the telephone

You are receiving a Priority Call. If you
are on another call, inform the person
you are, speaking to that the call is
about to be put on hold. Press the
flashing line indicator of the Priority
Call or

wait till the call connects

automatically (in eight seconds).

T h e P r i o r i t y C a l l g o e s t h r o u g h w h e n
you hear the next beep.

Your active call is placed on Exclusive
Hold. It will be reconnected
automatically when the priority call
ends (unless you transfer the Priority

‘Call, in which case you must press the

line button of your original call to
reconnect).
To reject a Priority Call, use

or press

You have no free line buttons on
which to receive a call. Release one of
your current calls and

again to

a n s w e r t h e i n c o m i n g c a l l .

Y o u h a v e r e c e i v e d a R i n g A g a i n o f f e r
for a line pool. To use the line pool,

or the flashing internal line

button.. On the

Telephone, just

lift the receiver. Otherwise, press

wait 30 seconds

for the

Ring Again

offer to expire. For an explanation of
Ring Again, see Dialing.

Prime telephone displays

If yours is a Prime

you may see the following displays:

T h e p e r s o n a t t e l e p h o n e 2 2 1 h a s

forwarded a call to you using Do Not

Disturb.

The system has transferred a call to

you from a telephone in Do Not

D i s t u r b m o d e .

Modular OR5.1 System Coordinator Guide

PO64264702

Answering the

Notes

T h e r e a r e t h r e e i n d i c a t i o n s o f a n i n c o m i n g c a l l : r i n g i n g , a l i n e -

button flashing, and a message on the display. You will not
necessarily receive all three indications for any particular call.

You may have a line that has been set up not to ring at your
telephone. if so, you will see only a flashing line button. If there is

no button

for a camped call to appear: you will get a special

ring and a message on your display, but no line button will flash.
If someone makes a voice call to you, you will hear a beep

followed by their voice. There are many possible combinations,
depending on how your system is set up. See Lines in the

System features section for more information on the use of lines.

Nobody answered this call so the
system transferred it to you.

.,:I

Someone has camped, parked or
transferred a call on line 001

but no

one has

it. Press the

button or the line button to

connect to the call.

T h e r e i s n o t e l e p h o n e t h a t c a n

a call on line

so the System has

transferred it to you.

The call coming in on line 015 was
intended for target line

Line 087

is busy so the call has come to you.

There are many ways to answer a call. Many of them depend@

settings in Administration programming. Depending on
settings and the type of call you are receiving, you may be
to answer a call by: picking up the receiver, picking up the

pressing a line button, pressing

and pressing a line button, pressing a line button, or

If you receive a Priority Call and your telephone has no free
internal line buttons, you cannot transfer the call or do anything
else with it, except release it.

P O 8 4 2 6 4 7 0 2

Modular DR5.1 System Coordinator