Overview of Mailboxes
57
P0886600 Issue 1.0
Set Up and Operation Guide
Fax Line (Virtual)
A line can be assigned to a User mailbox to act as a virtual fax machine for the
mailbox. Any fax calls sent to this Fax Line number will receive an incoming fax
tone and the resulting fax message will be left in the user’s mailbox. The fax
message is accessed through the user’s regular voice mailbox. When
Message for
you
appears on the display, the user opens the voice mailbox and can access both
voice and fax messages.
The line number used for the Fax Line must be between 1 and 500. The
corresponding seven digit phone number associated with the line number assigned
as the virtual fax machine must be given to the mailbox user. The user can then
advise people of the fax number. For example, if line 20 was chosen as the Fax Line,
the corresponding phone number would be given to the user. Once a line has been
assigned to a mailbox it cannot be assigned for any other function, unless it is
removed from that mailbox.
The Fax Line default is none. Fax Lines are available only for User Mailboxes on
systems that have FAX enabled.
For more information about accessing and printing fax messages, refer to the
Norstar Voice Mail FAX User Guide.
Setting up a Fax Line
Before assigning a line as a Fax Line, you must:
•
ensure the line has the Norstar Voice Mail Directory Number (DN) set as its
prime set.
(Press
ƒ
·
°
fi to determine the Norstar Voice Mail DN.)
•
ensure the line does not appear or ring at any existing set
•
give the corresponding phone number to the user so they can notify others of
their fax number
Line programing is performed through Norstar programing. Refer to your Norstar
documentation that came with your telephone system for additional information.
If the line being used for the Fax Line is either a Direct Inward Dial (DID) or a
Target Line, two callers can send a fax to the same user at the same time with the
resulting fax messages ending up in the user’s mailbox. If a third caller attempts to
send a fax to your Fax Line and it is busy, the resulting fax message will be
delivered to the General Delivery mailbox.
To allow simultaneous calls to a Fax Line, the DN associated with the user’s Fax
Line must be entered as an Alternate DN. For example if your DN length is set to 3
digits and your Fax Line number is 735-5822, you would enter 822 as one of your
Alternate DNs.
This is possible only if the DN associated with the Fax Line, 822 in our example, is
not already programed as a DN. If an Alternate DN is not set up, the second
incoming fax will be sent to the General Delivery mailbox.
Summary of Contents for Voice Mail 4.0
Page 16: ...2 Getting started Set Up and Operation Guide P0886600 Issue 1 0 ...
Page 24: ...10 Introduction Set Up and Operation Guide P0886600 Issue 1 0 ...
Page 30: ...16 Setting up Norstar Voice Mail Set Up and Operation Guide P0886600 Issue 1 0 ...
Page 32: ...18 Automated Attendant Set Up and Operation Guide P0886600 Issue 1 0 ...
Page 60: ...46 Mailboxes Set Up and Operation Guide P0886600 Issue 1 0 ...
Page 61: ...P0886600 Issue 1 0 Set Up and Operation Guide ...
Page 62: ...48 Set Up and Operation Guide P0886600 Issue 1 0 ...
Page 74: ...60 Overview of Mailboxes Set Up and Operation Guide P0886600 Issue 1 0 ...
Page 130: ...116 Custom Call Routing CCR Set Up and Operation Guide P0886600 Issue 1 0 ...
Page 152: ...138 Building Saving and Enabling a CCR Tree Set Up and Operation Guide P0886600 Issue 1 0 ...
Page 165: ...P0886600 Issue 1 0 Set Up and Operation Guide Section V Norstar Voice Mail Manager ...
Page 166: ...152 Set Up and Operation Guide P0886600 Issue 1 0 ...
Page 172: ...158 Set Up and Operation Guide P0886600 Issue 1 0 ...
Page 240: ...226 Appendix C Default Configuration Values Set Up and Operation Guide P0886600 Issue 1 0 ...
Page 258: ...244 Index Norstar Voice Mail Set Up and Operation Guide ...
