50
Chapter 3 Installing and configuring Unified Messaging
N0060611
N0060611
The -P option should work for most applications. However, if an application still does not work
with the Nortel Fax/Nortel Fax Batch printers, use the option -A instead of -P. Lotus Notes
requires -A instead of -P.
The -P and -A options are both used by daemon.exe to monitor the original application for print
requests. The -P option instructs daemon.exe to monitor only the original application. The -A
option instructs daemon.exe to monitor the original application as well as any secondary
applications created by the original. The -A option is more CPU intensive and should only be used
when the -P option does not work.
Printing faxes
The system administrator must set up permission for each user to print faxes:
•
Make the user a member of the administration or a power user group.
or
•
Give the user modify permissions for the CallPilot or nda folder and subfolders.
or
•
Manually create a user folder in the nda directory.
Citrix Thin Client Configuration overview
Citrix Thin Client support allows users to access most of the features of the Unified Messaging
Client in a Windows Terminal Server environment running Citrix software. This environment
provides a single point of administration for all users in the network.
When the system administrator installs Unified Messaging on the Windows Terminal Server, users
only need to perform minor (if any) configuration changes to use the application.
Once Unified Messaging has been configured, using it in a Citrix Thin Client environment is
nearly identical to using it in a Standard Desktop Client environment.
One of the few limitations of the Citrix Thin Client environment is the inability to adjust the
client’s speaker volume and microphone level. Adjusting these settings only affects the Windows
Terminal Server. Therefore, the speaker volume and microphone level controls are disabled in the
CallPilot Audio Player.
Configuration differences from the standard Desktop Client environment are detailed in the
following sections.
Configuring Microsoft Outlook
The Citrix Administrator performs the following steps so Citrix users can automatically configure
Unified Messaging using Microsoft Outlook.
1
Publish an application and call it CallPilot Desktop client or another name of their choice.
2
Configure the Command Line field for the application to:
C:\"Windows directory"\system32\nmdcinst.exe -i -default
