Chapter 3 Installing and configuring Unified Messaging
57
BCM 4.0 Unified Messaging Configuration Guide
Configuring Lotus Notes
The administrator must install Unified Messaging on the Windows Terminal Server and update the
mail databases on the Domino server. Once this is done, Citrix Thin Client users can run the
CallPilot-enabled Lotus Notes client.
When Lotus Notes Client starts for the first time after server configuration is completed, Unified
Messaging detects the updated mail database, makes all required modifications in Lotus Notes
client initialization file (NOTES.INI) and prompts the user to finalize the configuration by
restarting the Lotus Notes client.
Updating the mail database manually
A Lotus Notes administrator can manually update one or more mail databases from the Lotus
Notes server by running an update utility. By running the update utility, you can add the Unified
Messaging folders and views to the user's mail database without affecting any previous
customization to the database.
Alternatively, a Lotus Notes administrator or user can replace the database design. Replacement of
the mail database removes all customization to the database. Administrators and users should only
replace the database under special circumstances. Users may consider replacing database design
only if they want CallPilot messages to be placed within the Lotus Notes Inbox, along with e-mail
messages.
To update the database design from the Lotus Notes server
1
Download the CallPilotUnifiedMessagingLotusServertools.exe from the Business
Communications Manager web page.
2
Run CallPilotUnifiedMessagingLotusServertools.exe from the Lotus server. This installs
LNSERVER.EXE files on the Lotus server and automatically runs LNSERVER.EXE.
3
Start Update database design. From the Start menu, choose
Programs>Nortel CallPilot
Unified Messaging>Update Database Design
.
The Update CallPilot mail databases dialog box appears.
4
Select
Add CallPilot components
, and then click
OK
.
The Select database(s) dialog box appears.
Note:
The administrator must download
CallPilotLotusServerTools.exe
,
from the Business Communications
Manager web page, to manually update the mail databases.
The administrator can use the Lotus Notes Server Tools to:
•
place CallPilot messages within the Lotus Notes Inbox with
e-mail messages
•
update the user mail database on the Lotus Notes Server
•
configure the automatic update utility as a scheduled task to
update the CallPilot address book stored on the Notes server
