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Release Notes and Cartridge Installation Guide for BCM3.7
Also, the IP Mapping tab does not display the Local IP and Remote IP Address
fields. These fields must be displayed under the IP Mapping tab. Due to the
absence of these field values, you will receive an export error after changing
DLCI to IP Mapping entries, and attempting to export them to the BCM device.
(CR Q00868006 and Q00868013)
Incorrect Call Pilot version in IVR report
When you run the Report Generator Wizard in NCM, and select “Voicemail”
IVR, the report window displays an incorrect version of the Call Pilot Manager
BCM Voicemail. Instead of displaying the current version, the report window
displays Call Pilot Manager BCM Voicemail version 1.0. (CR Q00841461)
Known problems in previous versions of NCM
Timeout errors when importing device configurations
When you import a BCM configuration for the first time, increase the timeout to
at least 600 (the default is 60) in the
Import from Network
dialog box.
Increasing the timeout prevents the driver from timing out when the inventory
process takes longer than the original timeout value.
When you import and export configurations to and from devices on the network,
NCM waits for a response from the device. If the timeout period, which is
device-dependent, expires, and NCM has not received a response from the device,
NCM displays a timeout error message.
To increase or decrease the timeout period for a device, open its Properties dialog
box, and click the
Import
or
Export
tab. Change the timeout period, and click
OK
.
In some situations (for example, over a busy WAN connection), the default
timeout period is not long enough to receive a response from a device. In these
situations, you can increase the timeout variable. You can set the timeout variable
for devices on the
Import
tab and the
Export
tab for each device.
Summary of Contents for Cartridge
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