Nortel QBL16, Manual

Page 1: ...its for a Class A digital device pursuant to Part 15 of the FCC rules and the radio interference regulations of Industry Canada These limits are designed to provide reasonable protection against harmf...

Page 2: ...X11 Release 19 December 1992 Standard release 5 00 Reissued to include changes for X11 Release 18 December 1991 Standard release 4 00 This document is reissued to include technical content updates Due...

Page 3: ...t Message Center 6 Message retrieval calls 8 Placing a message retrieval call 9 Answering a message retrieval call 10 Direct Message Waiting lamp control 11 Query and or activate 11 Query and or deact...

Page 4: ...phones 19 Attendant Consoles 19 Network Message Services 20 MWI Interworking 21 System requirements 23 QSY22 Power Supply 23 Description 24 Mounting 24 QSY19 Power Supply 27 QBL16 Power Distribution U...

Page 5: ...pply connections 25 Figure 2 QSY22 Power Supply circuit diagram 26 Figure 3 QSY19 Power Supply connections This unit is no longer available 28 Figure 4 QSY19 Power Supply circuit diagram 29 Figure 5 Q...

Page 6: ...st activate and deactivate Message Waiting Indication at users telephones Automatic and manual diagnostics are provided to clear all active Message Waiting Indications when required Three types of Mes...

Page 7: ...ted to the Message Center if it is not answered at the original terminating telephone This indirect call can take any of the following forms A non direct inward dial call encounters a no answer condit...

Page 8: ...n be assigned per customer ACD Agent Position Increase X11 Release 12 and later software This software increases the number of ACD agent positions to 1200 for SL 1 NT and XT machines X11 Release 15 an...

Page 9: ...he called telephone is inactive Fast flashing 60 ipm If the operator s MSG INDIC lamp is fast flashing then the Message Waiting Indication at the called telephone is active Slow flashing 30 ipm If the...

Page 10: ...call is presented to a Message Center operator s telephone the MSG IN CALLS key flashes and both the calling DN and called DN are displayed If the call originated from a trunk the route and member num...

Page 11: ...routed to that Message Center There is no upper limit to the number of telephones that can be assigned to any Message Center Attendant Message Center An attendant Message Center has up to 15 Attendant...

Page 12: ...uipped This state does not occur if Message Waiting Indication is by interrupted dial tone When you press a free LPK key or the flashing MSG CENTER ICI key you automatically connect to the incoming ca...

Page 13: ...e may be equipped with a neon lamp for visual indication These telephones must Dial Access the Message Center A telephone without a Message Waiting lamp except the M2317 can be informed that a message...

Page 14: ...em during a night routine Placing a message retrieval call SL 1 sets The user goes off hook and presses the MESSAGE WAITING key The digit display shows the Message Center DN The Message Center answers...

Page 15: ...ll is answered automatically The operator gives the caller the message If the MSG CANC lamp is flashing the operator presses the MSG CANC key to deactivate the caller s Message Waiting Indication The...

Page 16: ...ge Center by direct access if the telephone is not currently in contact with the Message Center The Message Center operator must first release or place on hold all calls In an ACD type Message Center...

Page 17: ...sing the MSG CANC key or the indication can be left as it is The connection is released when the Message Center operator presses the RLS key Network Message Service NMS With X11 Release 15 and later c...

Page 18: ...End Signaling EES 10 Command Status Link CSL 77 Message Centers in the ACD environment require the ACD packaged options Basic ACD 40 ACD package A 45 ACD package B 41 ACD package C 421 The user networ...

Page 19: ...s station located either on a Meridian 1 system or on a DMS 100 system within the same customer group The subscriber can then retrieve the messages and the Message Waiting Indicators will automaticall...

Page 20: ...age 10 MWI package 219 if connected to a DMS 100 SL 100 or DMS 250 switch Note DMS 100 and SL 100 must run with BCS 36 or above loaded Host node the node that hosts the Message Center NMS package 175...

Page 21: ...a DMS 100 SL 100 or DMS 250 switch Note The Meridian Message Center supports a private network and must be equipped with either the Uniform Dialing Plan UDP or the Coordinated Dialing Plan CDP The DMS...

Page 22: ...GE WAITING key lamp on the SL 1 telephone The telephone can be a non digit display or digit display telephone 500 telephones The 500 telephone is similar to the standard 500 dial telephone except that...

Page 23: ...ssage Waiting lamp requirements If the neon bulb of a 500 or 2500 telephone needs to be replaced customers should order replacements from Northern Telecom The bulbs may be ordered using number A025055...

Page 24: ...on modules or both See Meridian 1 telephones description and specifications for more information Other ACD features are described in Automatic Call Distribution basic features description DN Message C...

Page 25: ...work Message Services supports the following telephones 500 2500 telephones SL 1 telephones Digital telephones M2009 M2012 M2018 M2112 M2317 M3000 Meridian Modular Telephones M2006 M2008 M2016 M2216 M...

Page 26: ...switches DMS 100 requires BCS 36 for interworking DMS 250 SL 100 requires BCS 36 Local or remote switch End to End in band Signaling Call Forward All Calls Call Forward No Answer Call Forward Busy and...

Page 27: ...Release 2 QSY22 Power Supply Power to operate the Message Waiting lamps for 500 and 2500 telephones is supplied by the QSY22 Message Waiting Power Supply Unit SL 1 telephones do not require this power...

Page 28: ...mon alarm bar This provides 150 V dc power to the cabinet in which the QSY22 is mounted The fuses are rated at 0 25 A each and are numbered 1 to 7 from connector J14 and 10 to 16 from connector J15 If...

Page 29: ...V input on TBC GRD connection to GRD bus Input switch Left mounting bracket PO634871 Dummy fuse F2 F4 F6 F8 F1 F3 F5 F7 F11 F13 F15 F10 F12 F14 F16 TB1 48V GRD 150V J15 150V OUT 1 2 3 4 J14 150V OUT F...

Page 30: ...e block No 1 J14 150 V out 1 2 3 4 5 6 7 R10 3K 10W 5 R12 3K 10W 5 F10 0 25A F11 0 25A F12 0 25A F13 0 25A F14 0 25A F15 0 25A F16 0 25A J15 150 V out 1 2 3 4 5 6 7 150 V TB1 4 5 R23 15 K 2 W D13 150...

Page 31: ...3 The installer must ensure that the load strap Figure 3 is installed before connecting 48 V dc power to the QSY19 power supply otherwise the power supply could be damaged If a field installation of t...

Page 32: ...0 Standard 8 00 August 1996 Figure 3 QSY19 Power Supply connections This unit is no longer available Fuse for 150V to QBL16 1 33A TB1 1 48V IN TB1 3 150V Out Q SY1 9 A TB1 2 Load Input fuse 6A P14 con...

Page 33: ...Power Supply circuit diagram 150 V Power Supply 50 V TB1 3 150 V output F1 F2 F3 F4 F5 F6 F7 GRD 48 V R1 3 K 10 W F9 6A R2 3 K 10 W TB1 1 TB1 2 48 V input Load Pin 1 Pin 2 Pin 3 Pin 4 Pin 5 Pin 6 Pin...

Page 34: ...Distribution Unit connections 150 V Power Supply 50 V TB1 3 150 V output F1 F2 F3 F4 F5 F6 F7 GRD 48 V R1 3 K 10 W F9 6A R2 3 K 10 W TB1 1 TB1 2 48 V input Load Pin 1 Pin 2 Pin 3 Pin 4 Pin 5 Pin 6 Pi...

Page 35: ...48 Message Center Description and operation Figure 6 QBL16 Power Distribution Unit circuit diagram F1 F2 F3 F4 F5 F6 F7 Pin 1 Pin 2 Pin 3 Pin 4 Pin 5 Pin 6 Pin 7 150 V from Power Supply Fuses are 0 18...

Page 36: ...QSD3 QSD7 vintage B or subsequent all other PE shelves all vintages Line circuit cards The circuit cards used for the 500 2500 type telephones depend on the companding law used with a given system In...

Page 37: ...stic This diagnostic can be used to test the neon Message Waiting lamp on 500 and 2500 telephones It can also be used to print out a list of any defective lamps The telephones with Message Waiting key...

Page 38: ...ng cabinets QCA8 QCA23 QCA28 QCA37 The unit is mounted between the uprights immediately below the TBC Figure 1 To facilitate the installation of the Message Waiting power supply you may have to move t...

Page 39: ...1 terminal 2 of the QSY22 unit and the ground terminal 1 of the TBC 7 If the Message Waiting shelves and harness are provided in this cabinet connect the P14 connector of the cabinet harness to connec...

Page 40: ...inet and secure it with four mounting screws 2 Remove the 150 V dc output fuse from the QSY22 QSY19 Power Supply F8 1 33 A 3 Run the QCAD2 power cable between the QSY22 or QSY19 Power Supply and the Q...

Page 41: ...kage Other ACD features such as RAN music and so on operate as a normal ACD system with the appropriate packages A Message Center operator cannot originate calls on the MSG IN CALLS key therefore orig...

Page 42: ...iting dial tone can be provided to 500 2500 type telephones as an indication that Call Forward Internal Calls is active and a message is waiting at the Message Center Call Forward Busy CFB CFB should...

Page 43: ...hether Flexible CFNA has been selected by the customer or whether CFNA is allowed or denied for the telephone Hunting Hunting should be denied on telephones serving as the Message Center On a user bas...

Page 44: ...r redirection DNs from the telephone These DNs include the CFNA DN and the external CFNA DN if it exists To change the way the number of ringing cycles are defined for Flexible Call Forward No Answer...

Page 45: ...e ACD package should be ordered in addition to Message Center An option for the ACD Message Center is the Integrated Messaging System IMS Note that an ACD package is required if an Attendant Message C...

Page 46: ...radio interference regulations of Industry Canada These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment Thi...