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WATER CONDITIONER WARRANTY

Warrantor: North Star Water Conditioning, 1890 Woodlane Drive, Woodbury, MN, 55125

Warrantor guarantees, to the original owner, that:

One Year Full Warranty:

D

For a period of one (1) year from the date of purchase, all parts will be free of defects in materials and workmanship, and will perform their

normal functions.

D

For a period of one (1) year from the date of purchase, labor to repair or replace any part deemed to be defective in materials and workman-

ship, will be provided at no additional cost.

Limited Warranties:

D

For a period of ten (10) years from from the date of purchase, the salt tank and fiberglass mineral tank will not rust, corrode, leak, burst,

or in any other manner, fail to perform their proper functions.

D

For a period of three (3) years from the date of purchase, the electronic control board and valve body will be free of defects in materials and

workmanship, and will perform their normal functions.

If, during such respective period, a part proves to be defective, Warrantor will ship a replacement part, directly to your home, without charge.

After the first year, labor necessary to maintain this product is not covered by the product warranty.

General Conditions

Damage to any part of this water conditioner because of misuse, misapplication, neglect, alteration, accident, installation or operation contrary

to our printed instructions, or damage caused by any unusual force of nature such as, but not limited to, freezing, flood, hurricane, tornado, or

earthquake is not covered by this warranty. In all such cases, regular parts and service charges will apply.

We assume no warranty liability in connection with this water conditioner other than specified herein. This warranty is in lieu of all other warranties,

expressed or implied, including warranties of fitness for a particular purpose. We do not authorize any person or representative to assume for

us any other obligations on the sale of this water conditioner.

Should a defect or malfunction occur, contact your contractor. If you are unable to contact your contractor, return the part, freight prepaid, directly

to the factory at the address below. Enclose with the part a full description of the problem, with your name, full address, date purchased, model

and serial numbers, and selling contractor’s name and address. We will repair or replace the part and return it to you at no cost if our repair depart-

ment determines it to be defective under the terms of the warranty.

This warranty gives you specific legal rights and you may have other rights which vary from state to state.

This water conditioner is manufactured by North Star Water Conditioning, 1890 Woodlane Drive, Woodbury, MN, 55125; customer information

telephone no. 1--800--972--0135.

SAFETY GUIDES

FOLLOW THE INSTALLATION INSTRUCTIONS CAREFULLY. FAILURE TO INSTALL THE SOFTENER PROPERLY VOIDS

THE WARRANTY.
BEFORE YOU BEGIN INSTALLATION, READ THIS ENTIRE MANUAL. THEN, OBTAIN ALL THE MATERIALS AND TOOLS

YOU WILL NEED TO MAKE THE INSTALLATION.

CHECK LOCAL PLUMBING AND ELECTRICAL CODES. THE INSTALLATION MUST CONFORM TO THEM.

CODES IN

THE STATE OF MASSACHUSETTS REQUIRE INSTALLATION BY A LICENSED PLUMBER. FOR INSTALLATION, USE

PLUMBING CODE 248--CMR OF THE COMMONWEALTH OF MASSACHUSETTS.

USE ONLY LEAD--FREE SOLDER AND FLUX

FOR ALL SWEAT--SOLDER CONNECTIONS, AS REQUIRED BY STATE

AND FEDERAL CODES.
USE CARE WHEN HANDLING THE SOFTENER. DO NOT TURN UPSIDE DOWN, DROP, OR SET ON SHARP PROTRU-

SIONS.
DO NOT LOCATE THE SOFTENER WHERE FREEZING TEMPERATURES OCCUR. DO NOT ATTEMPT TO TREAT WA-

TER OVER 120

F.

FREEZING, OR HOT WATER DAMAGE VOIDS THE WARRANTY.

AVOID INSTALLING IN DIRECT SUNLIGHT. EXCESSIVE SUN HEAT MAY CAUSE DISTORTION OR OTHER DAMAGE TO

NON--METALLIC PARTS.
THE SOFTENER REQUIRES A MINIMUM WATER FLOW OF 3 GALLONS PER MINUTE AT THE INLET.

MAXIMUM AL-

LOWABLE INLET WATER PRESSURE IS 125 PSI.

IF DAYTIME PRESSURE IS OVER 80 PSI, NIGHTTIME PRESSURE

MAY EXCEED THE MAXIMUM. USE A PRESSURE REDUCING VALVE IF NECESSARY. ( ADDING A PRESSURE RE-

DUCING VALVE MAY REDUCE THE FLOW.)
THE SOFTENER WORKS ON

28V DC

ELECTRICAL POWER, SUPPLIED BY A DIRECT PLUG--IN POWER SUPPLY

(INCLUDED). BE SURE TO USE THE INCLUDED POWER SUPPLY, AND PLUG IT INTO A NOMINAL

120V, 60 Hz

HOUSE-

HOLD OUTLET THAT IS IN A

DRY LOCATION ONLY

, GROUNDED AND PROPERLY PROTECTED BY A OVERCURRENT

DEVICE SUCH AS A CIRCUIT BREAKER OR FUSE.
THIS SOFTENER IS NOT INTENDED TO BE USED FOR TREATING WATER THAT IS MICROBIOLOGICALLY UNSAFE OR

OF UNKNOWN QUALITY WITHOUT ADEQUATE DISINFECTION BEFORE OR AFTER THE SOFTENER.

EUROPEAN DIRECTIVE 2002/96/EC REQUIRES ALL ELECTRICAL AND ELECTRONIC EQUIPMENT TO BE DIS-

POSED OF ACCORDING TO WASTE ELECTRICAL AND ELECTRONIC EQUIPMENT (WEEE) REQUIREMENTS.

THIS DIRECTIVE OR SIMILAR LAWS ARE IN PLACE NATIONALLY AND CAN VARY FROM REGION TO REGION.

PLEASE REFER TO YOUR STATE AND LOCAL LAWS FOR PROPER DISPOSAL OF THIS EQUIPMENT.

Summary of Contents for NSC15ED

Page 1: ...WHEN INSTALLING OPERATING AND MAINTAINING YOUR CONDITIONER OR WHEN SETTING THE TIMER CALL TOLL FREE 1 800 972 0135 IN CANADA CALL 1 800 796 6784 Designed Engineered Assembled in the U S A Systems tes...

Page 2: ...replace the part and return it to you at no cost if our repair depart ment determines it to be defective under the terms of the warranty This warranty gives you specific legal rights and you may have...

Page 3: ...hem in the parts bag until you are ready to use them TABLE OF CONTENTS PAGE NO WARRANTY SAFETY GUIDES 2 SPECIFICATIONS AND PERFORMANCE CLAIMS 4 BEFORE STARTING INSTALLATION 5 TYPICAL INSTALLATION ILLU...

Page 4: ...MODEL NSC15ED RATED CAPACITY 6 600 grains with 1 4 lbs of salt 11 300 grains with 3 0 lbs of salt 15 700 grains with 8 0 lbs of salt RATED EFFICIENCY 4 680 grains lb 1 4 lbs of salt WATER USED DURING...

Page 5: ...OTHER MATERIALS YOU WILL NEED GIn and out pipes to the softenermust be at least 3 4 size Some local codes require a minimum of 1 pipe size To plumb with 1 pipes buy adaptors to fit the 1 pipe threads...

Page 6: ...ft Include single or 3 valve bypass INLET valve OUTLET valve BYPASS valve D for soft water SERVICE Open the inlet and outlet valves Close the bypass valve D for hard water BYPASS Close the inlet and o...

Page 7: ...ASSEMBLY INTO INSTALLATION POSITION Be sure the installation surface is level and smooth If needed place the tank on a section of 3 4 thick min plywood Then place shims under the plywood as needed to...

Page 8: ...end of the hose at a suitable drain point floor drain sump laundry tub etc Check and comply with local codes IMPORTANT Use high quality thick wall hose that will not easily kink or collapse The water...

Page 9: ...let valve SLOWLY open the inlet valve pausing several times to allow the softener to pressurize slowly E After about three minutes open a HOT water faucet for one minute or until all air is expelled t...

Page 10: ...s on pages 19 and 20 D A beeper sounds while pressing buttons for timer programming One beep signals a change in the timer display Repeated beeps means the timer will not accept a change from the butt...

Page 11: ...nicipal supply If water contains iron add to the water hardness at a ratio of 5 grains for each 1 ppm of iron SET REGENERATION STARTING TIME NOTE RECHARGE TIME and a flashing 2 00 AM factory default s...

Page 12: ...Any air remaining in the unit is purged to the drain 4 After the recharge has completed fully open a cold water faucet downstream from the softener and allow 50 gallons of water to pass through the sy...

Page 13: ...to five aspirin tablets Water hardness varies greatly across the country It generally contains from 3 to 100 gpg Hard water affects living in general Hardness min erals combine with soap to make a soa...

Page 14: ...olding metals Water without the hardness minerals soft water flows from the softener and to the house pipes After a period of time the resin beads hold all of the hardness minerals they can and cleani...

Page 15: ...UT resin tank brine valve salt storage tank salt not shown resin bed hard water IN soft water OUT brine valve salt storage tank hard water IN hard water bypass OUT brine valve drain nozzle venturi bri...

Page 16: ...following is the best way to check for a salt bridge Salt should be loose all the way to the bottom of the tank Take a broom handle or like tool and careful ly push it down into the salt working it up...

Page 17: ...NG INSTALL WITH NUMBERED SIDE UP CONCAVE SIDE DOWN Cap O ring Seal Screen Support Screen Nozzle Venturi Gasket Flow Plug HVDC Nozzle Venturi Housing Screen IMPORTANT Be sure small holes in the gasket...

Page 18: ...ation touch the same button once more VACATION NOTE North Star Demand water softeners regenerate only while water is used and softening capacity must be re stored For this reason the softener will not...

Page 19: ...efect and check the water meter ERROR CODE DISPLAYED Err 01 Err 03 Err 04 Err 05 POSSIBLE DEFECT wiring harness or connection to switch position switch motor inop erative valve defect causing high tor...

Page 20: ...e into each cycle and check correct switch operation CORRECT SWITCH DISPLAYS VALVE CYCLE STATUS Valve in service fill brining backwash or fast rinse position P Valve rotating from one position to anot...

Page 21: ...ructed nozzle venturi fill flow plug brine tubing or brine valve riser pipe CAM MOTOR OUT IN POSITION MARKERS valve in service 2 After observing fill press the RECHARGE button to move the softener int...

Page 22: ...ne OUT GND 5 WATER FLOW THROUGH VALVE SERVICE CYCLE FILL CYCLE To Valve Outlet soft water resin bed resin bed bottom distributor resin tank top distributor from Valve Inlet hard water To Valve Outlet...

Page 23: ...plug bypass hard water to valve outlet soft water to valve outlet drain from Valve Inlet hard water from Valve Inlet hard water BRINING and BRINE RINSE CYCLES drain brine from salt stor age tank nozzl...

Page 24: ...24 REPAIR PARTS 7 9 8 14 13 17 18 19 21 20 22 24 27 16 15 26 25 11 3 4 5 6 1 2 23 10 Valve Assembly see pages 26 27 12...

Page 25: ...ve Assembly 12 7293395 Float Stem Guide Assembly 13 7337482 Power Supply 28V DC 14 7309358 Repl Electronic Control Board PWA KEY NO PART NO DESCRIPTION 15 7266746 Faceplate Cover order decal below z 7...

Page 26: ...26 VALVE REPAIR PARTS 54 92 91 89 90 cross section view seal wear strip 93 66 67 88 87 86 85 84 82 83 81 77 76 75 69 65 68 64 63 62 61 60 57 56 58 59 55 53 73 74 78 79 80 50 51 52 70 71 72 70...

Page 27: ...1 3 16 single 2 req 7336402 O ring 15 16 x 1 3 16 pack of 20 KEY NO PART NO DESCRIPTION 7113040 Turbine Support Assembly includes 1 ea of Key Nos 73 74 2 ea of Key No 72 73 Turbine Support Shaft 74 T...

Page 28: ...S CITY STATE ZIP CODE CONDITIONER MODEL NUMBER SERIAL NUMBER DATE PURCHASED DATE PART FAILED PARTS RETURN TAG North Star 1890 Woodlane Drive Woodbury MN 55125 CUSTOMER S NAME STREET ADDRESS CITY STATE...

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