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PLACING 

+ ANSWERING CALLS

PLACE AN INTERCOM CALL: 

Automatically bypasses ringing and opens the speaker of the party you are calling.

+

 

Press the INTERCOM Key.

+

 

Enter an intercom (extension) number.

+

 Lift Handset or press the CALL Softkey.  

+

 

Party will hear warning tone and their speaker is open for you to speak or announce.

+

 

For privacy, t

heir microphone is automatically muted (they must unmute to speak). 

+

 

If the called party is on another call, their phone will ring.

MANAGE MULTIPLE CALLS:

+

 PLACE A SECOND CALL: Press the Line Key, first call automatically holds and you hear dial tone, enter number.

+

 

ANSWER A SECOND CALL: Hear Call Waiting Tone, caller ID of second call scrolls across the display (see below). 

AA CALL:

 

ANSWER A CALL

+ Phone rings, indicator flashes, available commands appear on the 
   display.
+ Lift Handset or press SPEAKER Key or press the  ANSWER Softkey.
+ TO QUIET A RINGING CALL:  Press the SILENCE Softkey.
+ TO SEND RINGING CALL TO VOICEMAIL:  Press the  REJECT Softkey.

+

 TO FORWARD TO ANOTHER SUBSCRIBER:  Press the FORWARD

   Softkey, enter the extension number and press FORWARD again.

6

Need support? Connect with us at 

www.northland.net/support

 

or 

Dial 

4357 (HELP)

 or 

315-671-6262

 to speak to a Northland Training Representative

PLACE A CALL

+ Internal: Enter EXTENSION number. 

+

 External:  Enter 1 and the 10-digit number.

+

 Lift Handset or  press the Call Softkey. 

   Or press the Speaker Key. 
  

 

+

 Press the LINE Key of the ringing call or 

   Press the ANSWER Softkey. 
   (First call automatically holds).

  

   

You are connected to second call.

 

+

 Press the REJECT Softkey to send the second call to

   voicemail.

+

 Press the END CALL Softkey to end the first call and 

   answer the second call. 

+

 Press the TRANSFER Softkey to transfer the first caller

   to another number and then press ANSWER to 
   answer the second call.

Once you place the first call on hold and answer the second call, the Softkeys will change to allow you to toggle between calls.  

+

 Press the SWAP Softkey to toggle between calls.

Caller ID of second call scrolls 
across display.

Summary of Contents for YEALINK T54W

Page 1: ...YEALINK T54W SIP PHONE PHONE VOICEMAIL USER MANUAL...

Page 2: ...CALL PARK HISTORY CONTACT LISTS USING REDIAL HISTORY TO MAKE CALLS CONVENIENCE FEATURES PAGING CALL PICK UP DO NOT DISTURB CALL FORWARD HOT DESK RINGS AND INDICATORS INTERNAL AND EXTERNAL RINGS ADJUST...

Page 3: ...r network does not provide Power Over Ethernet P O E a separate power supply will accompany your phone KEY HEADSET Plug your head set into this port Need support Connect with us at www northland net s...

Page 4: ...is in use MESSAGE KEY Access your voicemail HOLD KEY Places a call on an exclusive hold Resumes a held call REDIAL KEY Displays a list of recently called numbers and allows you to redial from the list...

Page 5: ...ringing There are new voicemail messages The phone entered power saver mode LINE KEY LED The Line Key LED on the display where you see your Subscriber telephone number indicators Solid green Fast fla...

Page 6: ...plays the phone s default subscriber account and phone status icons 2 Line Keys Used to make and receive telephone calls 3 Intercom Key Opens the speaker of another extension to speak handsfree 4 Line...

Page 7: ...ceived answered Calls 4 Message Displays message information not content and access the voicemail system 5 USB Gives USB information when a USB is in use in the phone 6 User Mode Used by the system ad...

Page 8: ...oftkey TO SEND RINGING CALL TO VOICEMAIL Press the REJECT Softkey TO FORWARD TO ANOTHER SUBSCRIBER Press the FORWARD Softkey enter the extension number and press FORWARD again 6 Need support Connect w...

Page 9: ...or reason codes See the iACD Agent User Manual for more information Press the MORE Softkey to see additional Softkey commands such as MENU and HISTORY My State More Scroll to the applicable group and...

Page 10: ...l 99 and enter the EXTENSION Number Press the TRANSFER Softkey again immediately 8 NAVIGATING A CONNECTED CALL SPEAKER Press to make or answer any call without lifting the Handset TO SWITCH TO SPEAKER...

Page 11: ...ted to the call TO RETRIEVE ON SPEAKER Press the Applicable Park Key NOTE If parked call is not retrieved within a preprogrammed number of seconds the call will Callback to the phone it was parked fro...

Page 12: ...nightly reboot EXTENSIONS All extensions in your business group TO PROGRAM Press the CONTACTS Softkey Scroll to and select the list you want to add the contact to Press the OPTION Softkey Scroll to a...

Page 13: ...reboot you will see a LOGIN Softkey Press the LOGIN Softkey and enter your 10 digit Subscriber number and your EAS Password When the phone comes back up you will be logged in Use the LOG OUT key to l...

Page 14: ...RINGS INDICATORS The BASIC SETTINGS Icon on the MENU Screen consists of four areas of information Status Features Basic Settings and Advanced Settings see below Most of these settings are self explan...

Page 15: ...KEYS If you have keys on your Yealink Phone that are programmed as Busy Lamp Fields BLF for other users the following indi cators appear to indicate the user s status If you have an Expansion Module s...

Page 16: ...rom your office or phone for meetings vacation etc You can turn off message acceptance when using the extended absence greeting System will remind you the extended absence greeting is playing SYSTEM G...

Page 17: ...to see the date time and duration of the message and view other options such as CALL and DELETE Softkeys Scroll to and select MARK AS NEW to keep the message as new after you have listened to it If y...

Page 18: ...otifications message waiting indicator email notifications and phone notifications Press 6 for Additional Settings Check the Operator number or turn Marketing broadcasts on off Press 0 to hear helpful...

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