TROUBLESHOOTING GUIDE
PROBLEM
1. CONDENSATION
2. MILDEW
3. REPAIRING A TEAR
4. FAULTY ZIPPER
5. FLOOR CONDENSATION
SOLUTION
THIS IS CAUSED BY LOWER TEMPERATURES ON OUTSIDE OF PRODUCT COMBINED
WITH BODY HEAT ON INSIDE OF PRODUCT. WHEN THIS OCCURS, AVOID TOUCHING
WALLS TO REDUCE CONTACT LEAKAGE. LEAVING DOORS AND WINDOWS OPEN WILL
REDUCE CONDENSATION.
TO AVOID MILDEW, NEVER STORE YOUR PRODUCT WET OR DAMP. HOWEVER, IF
MILDEW OCCURS, USE A SOFT BRISTLE BRUSH OR SPONGE WITH MILD SOAP TO
CLEAN. LET DRY IN THE SUNLIGHT AND APPLY SEAM SEALER COMPOUND ON INSIDE
SEAMS.
PRODUCTS ARE MANUFACTURED WITH ZIPPERS WHICH, IF THE ZIPPER SEPARATES, IT
CAN BE FIXED BY MOVING THE SLIDER TO THE BEGINNING OF THE ZIPPER TAPE AND
REWORKING THE ZIPPER. IF THIS DOESN'T WORK, A REPLACEMENT ZIPPER MAY BE
ORDERED FROM OUR PARTS DEPARTMENT, AND MAY BE INSTALLED BY A REPAIR
SHOP IN YOUR AREA.
FOR SMALL TEARS USE A SELF-ADHESIVE PATCH KIT. WE RECOMMEND A REPAIR
SHOP FOR LARGER TEARS.
TO PREVENT FLOOR CONDENSATION USE A GROUND CLOTH. PLACING A GROUND
CLOTH UNDER YOUR PRODUCT WILL PROLONG ITS LIFE. GROUND CLOTH SIZE
SHOULD BE SLIGHTLY SMALLER THAN PRODUCT FLOOR SIZE.
PERHAPS WE'VE MISSED SOMETHING IN OUR TROUBLESHOOTING GUIDE. FEEL FREE TO GIVE US YOUR IDEAS ON
"TRICKS OF CAMPING", REPAIR PROCEDURES, FEATURES YOU'D LIKE TO SEE, OR OTHER RECOMMENDATIONS.
SEND THEM TO:
NORTHPOLE LIMITED
23 Town and Country Drive
Washington, MO 63090
(ONLY APPLICABLE ON PRODUCTS WITH FLOOR)
NOTICE!
FOR MISSING PARTS:
1-800-775-1965 or 1-800-366-1599
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