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Northwestern Bell Bell Phones Excursion 35828A, Manual

The Northwestern Bell Bell Phones Excursion 35828A is a reliable and durable phone, designed for seamless communication. With its user-friendly interface, accessing features and navigating through menus is effortless. For a hassle-free experience, download the free manual from 88.208.23.73:8080 and unleash the full potential of this fantastic device.

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TABLE OF CONTENTS

IMPORTANT SERVICE INFORMATION................................................................................................................................................................1
CARTON CONTENTS..........................................................................................................................................................................................2
IMPORTANT SAFETY INSTRUCTIONS............................................................................................................................................................... 3
BATTERY SAFETY INSTRUCTIONS....................................................................................................................................................................4
INSTALLATION PRECAUTIONS.......................................................................................................................................................................... 4
FCC NOTICE...................................................................................................................................................................................................... 5
DESCRIPTION.................................................................................................................................................................................................... 7
MOUNTING POSITION........................................................................................................................................................................................9
BELT CLIP INSTRUCTION.................................................................................................................................................................................10
CONNECTING  THE HEADSET...........................................................................................................................................................................10
POWER INSTALLATION.................................................................................................................................................................................... 11
INITIAL SETUP.................................................................................................................................................................................................. 12
PHONE SETUP OPERATION.............................................................................................................................................................................12

MENU LANGUAGE....................................................................................................................................................................................

12

RINGER VOLUME.....................................................................................................................................................................................

12

RINGER TONE..........................................................................................................................................................................................

13

AREA CODE.............................................................................................................................................................................................

13

REGISTERING A HANDSET (handset only)................................................................................................................................................

13

DEREGISTERING A HANDSET (base only)................................................................................................................................................

13

TONE/PULSE (base only)..........................................................................................................................................................................

14

EDIT USERNAME (handset only)...............................................................................................................................................................

14

TAD RING COUNT (base only)...................................................................................................................................................................

14

TAD DAY/TIME (base only)........................................................................................................................................................................

14

TAD PIN SETUP (base only)....................................................................................................................................................................

.. 15

DELETE VMWI (base only)........................................................................................................................................................................

15

LOAD DEFAULT........................................................................................................................................................................................

15

TELEPHONE OPERATION..........................................................................................................................................................................................

..

15

CALL STATUS DISPLAY

............................................................................................................................................................................ 16

TO PLACE A CALL 

................................................................................................................................................................................... 16

TO PLACE ANOTHER CALL DURING A CALL

 ...........................................................................................................................................16

TO RECEIVE A CALL 

............................................................................................................................................................................... 16

TO RECEIVE A CALL ON ANOTHER LINE DURING A CALL 

 .................................................................................................................... 16

LAST NUMBER REDIAL

 ........................................................................................................................................................................... 17

PAGING BETWEEN EXTENSIONS 

.....................................................................................................................................................................17

INTERCOM WITH OTHER EXTENSION .....................................

..................................................................................................................... 17

RING ON INTERCOM

...........................................................................................................................................................................................17

QUICK TRANSFER CALL TO OTHER EXTENSION 

.......................................................................................................................................... 17

TRANSFER CALL AFTER INTERCOM 

............................................................................................................................................................... 17

CONFERENCE WITH TWO LINE 

........................................................................................................................................................................18

TWO EXTENSIONS CONFERENCE WITH ONE LINE 

.......................................................................................................................................18

MIXED MODE DIALING (Temporary Pulse to Tone Dialing)

................................................................................................................................ 18

PAUSE FUNCTION

...............................................................................................................................................................................................18

FLASH FUNCTION

............................................................................................................................................................................................... 19

OUT OF RANGE WARNING

.................................................................................................................................................................................19

LOW BATTERY WARNING

...................................................................................................................................................................................19

TELEPHONE KEYPAD CHARACTERS

................................................................................................................................................................19

PHONEBOOK OPERATION

..........................................................................................................................................................................................

19

SAVING IN THE PHONEBOOK

............................................................................................................................................................................ 19

VIEWING THE PHONEBOOK

.............................................................................................................................................................................. 20

EDITING NAME AND NUMBER IN THE PHONEBOOK

.......................................................................................................................................20

PLACING CALLS FROM THE PHONEBOOK

...................................................................................................................................................... 20

DELETING A STORED NUMBER IN THE PHONEBOOK

.................................................................................................................................... 20

CALLER ID OPERATION

..............................................................................................................................................................................................

21

INTRODUCTION TO CALLER ID ON CALL WAITING

......................................................................................................................................... 21

RECEIVING NEW CALL

....................................................................................................................................................................................... 22

VIEWING THE CALLER ID LIST

........................................................................................................................................................................... 22

CALLER ID DISPLAY

............................................................................................................................................................................................ 22

CALL WAITING

..................................................................................................................................................................................................... 23

MESSAGE WAITING

............................................................................................................................................................................................ 24

PLACING A CALL FROM THE CALLER LIST

.......................................................................................................................................................24

SAVING NUMBER FROM CALLER LIST TO PHONEBOOK

............................................................................................................................... 24

SELECTIVE DELETING IN THE CALLER LIST

.................................................................................................................................................... 25

DELETING ALL RECORDS IN THE CALLER LIST

...............................................................................................................................................25

ANSWERER OPERATION

............................................................................................................................................................................................

25

SETTING THE DAY/TIME STAMP

........................................................................................................................................................................ 25

RECORDING YOUR OUTGOING MESSAGE

...................................................................................................................................................... 25

CHECKING YOUR OUTGOING MESSAGE

.........................................................................................................................................................26

RESTORE TO DEFAULT OGM

............................................................................................................................................................................ 26

TURNING THE ANSWERER ON/OFF

..................................................................................................................................................................26

SETTING THE RING COUNT

............................................................................................................................................................................... 26

SETTING REMOTE PIN CODE

............................................................................................................................................................................ 27

RECORDING A MEMO

......................................................................................................................................................................................... 27

PLAYING OF MESSAGE/MEMO

.......................................................................................................................................................................... 27

HANDSET REMOTE MODE

................................................................................................................................................................................. 27

LINE REMOTE MODE

.......................................................................................................................................................................................... 28

INCOMING CALL SCREENING

............................................................................................................................................................................ 28

WHEN THE MEMORY IS FULL

............................................................................................................................................................................ 29

IMPROVING CORDLESS RECEPTION

........................................................................................................................................................................

29

MAINTENANCE

.............................................................................................................................................................................................................

29

TROUBLESHOOTING

...................................................................................................................................................................................................

29

TECHNICAL INFORMATION

.........................................................................................................................................................................................

31

6

Summary of Contents for Bell Phones Excursion 35828A

Page 1: ...d digital answerer like all Genuine BELL products has been designed to give you many years of continuous service and represents the best value for your money This phone is built on the state of the art Frequency Hopping Digital Spread Spectrum radio communication technology for high quality voice communication and high level of conversation privacy It requires little maintenance and is easy to set...

Page 2: ... product to rain or any type of excess moisture If accidentally dropped into water the adapter should immediately be unplugged from the wall along with the telephone line cord CAUTION To maintain compliance with the FCC s RF exposure guidelines place the base unit at least 20cm from nearby persons Before you can use your cordless telephone the handset must be charged for at least 12 hours THIS SYM...

Page 3: ...CARTON CONTENTS HANDSET x1 BASE UNIT RECHARGEABLE BELT CLIP x1 Ni MH BATTERY PACK x1 ADAPTER 4CONDUCTORS LONG DC9V 850mA LINE CORD x 2 USER S MANUAL WARRANTY CARD ACCESSORY ORDER FORM 2 ...

Page 4: ...t locate this product where the cord will be abused by persons walking on it 10 Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock 11 Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock Never spill liquid of an...

Page 5: ...g burns or irritation to eyes or skin 7 When inserting the batteries into this product the proper polarity or direction must be observed Reverse insertion of batteries can cause charging that may result in leakage or explosion 8 Remove the batteries from this product if the product will not be used for a long period of time several months or more since during this time the battery could leak in th...

Page 6: ... the proper operation of your equipment If they do you will be given advance notice so as to give you an opportunity to maintain uninterrupted service 8 If you experience trouble with the telephone please contact VTC Service Manufacturing Co Inc at 800 888 8990 or write to VTC Customer Service 16988 Gale Ave City of Industry CA 91745 for repair warranty information The telephone company may ask yo...

Page 7: ...EXTENSIONS CONFERENCE WITH ONE LINE 18 MIXED MODE DIALING Temporary Pulse to Tone Dialing 18 PAUSE FUNCTION 18 FLASH FUNCTION 19 OUT OF RANGE WARNING 19 LOW BATTERY WARNING 19 TELEPHONE KEYPAD CHARACTERS 19 PHONEBOOK OPERATION 19 SAVING IN THE PHONEBOOK 19 VIEWING THE PHONEBOOK 20 EDITING NAME AND NUMBER IN THE PHONEBOOK 20 PLACING CALLS FROM THE PHONEBOOK 20 DELETING A STORED NUMBER IN THE PHONEB...

Page 8: ...t Format Button Press this button to page other handset or change caller ID CID number format on screen 5 Up Down Button Press this button for menu caller ID list phonebook navigation or change receiver volume 6 Menu Hold Button Press this button to access phone setup options menu or hold the line 7 Mute Del Press this button to temporarily disable the microphone during Talk Intercom Conference mo...

Page 9: ... 1line modular type telephone outlet for line1 only 2 L2 Telephone Line Jack Accepts 2conductors 1lines line cord to make connection with 2conductors 1lines modular type telephone outlet for line2 3 9VDC Adapter Jack A jack located on the bottom of the base unit used for connecting the adapter to the base unit 4 Charge Terminals Used for charging the handset battery 5 LCD Display Shows call inform...

Page 10: ...ssage waiting in line2 voice mailbox 19 L1 Button Press this button to answer a line1 incoming call place a line1 call or end a line1 call 20 L2 Button Press this button to answer a line2 incoming call place a line2 call or end a line2 call 21 Flash Button Press this button during off hook mode to send a timed line break to phone line to access custom calling features such as Call Waiting or three...

Page 11: ...et receiver and microphone are disabled when the headset is connected Headset Jack Headset Plug 2 5 mm Figure 5 Press the L1 or L2 button to answer or place a call of corresponding line using the headset Refer to the manufacturer s headset manual for more details Consult your service center or authorized local distributor for purchase an suitable headset which authorized to use with this telephone...

Page 12: ... MH battery type included with this unit Use of other battery types may cause injuries or damage Ensure to insert the correct battery polarity as shown on the battery compartment during the battery installation 1 Remove the battery compartment cover of the handset by pressing the top of the cover and sliding it down 2 Connect the rechargeable Ni MH battery as shown on Figure 7 RED WIRE BLACK WIRE ...

Page 13: ...r DOWN button to select the language you desire English is the preset language 4 Press MENU button to save the setting 5 Press BACK button to go back to Standby mode RINGER VOLUME This telephone offers each line 4 ringer options for user to select they are level high medium low off 1 During Standby mode press MENU button 2 Press DOWN button until RINGER VOLUME option is pointed by the pointer 3 Pr...

Page 14: ...h the base unit you can register the handset to your base once more unconditionally 1 During Standby mode press MENU button on the handset 2 Press DOWN button until REGISTRATION option is pointed by the pointer 3 Press MENU button to select registration option 4 Press MENU button to select registration of own handset 5 Press MENU button to confirm 6 Press and hold base unit PROG button until hands...

Page 15: ...i tap input max 15characters 5 Press MENU button to save the input 6 Press BACK button to go back to Standby mode NOTE for the operation of multi tap input please refer to Telephone Keypad Characters section for more detail TAD RING COUNT applicable to base unit only This TAD offers each line 3 ring count options for user to select they are 3 rings 5 rings TS TOLL SAVE 1 During Standby mode press ...

Page 16: ...ed 1 During Standby mode press MENU button on the base unit 2 Press DOWN button until DELETE VMWI option is pointed by the pointer 3 Press MENU button to confirm 4 The screen show LINE1 LINE2 VMWI DELETED and the VMWI indicators will stop blinking immediately 5 Press BACK button to go back to Standby mode LOAD DEFAULT This telephone allows you to restore the phone setup options back to factory def...

Page 17: ...an switch between lines press the HOLD button to put line2 on hold then press L1 button to back to line1 conversation L1H2 is shown on the LCD to switch line one may press HOLD to put the current line on hold then the opposite line button to connect to that conversation 4 When finished with your current call say line1 is currently connected press the L1 button to end line1 To end the line2 call pr...

Page 18: ...ID will display on the screen top right corner of the LCD shows the line of call 2 Short beep alert will be heard 3 User on either source or destination extension can press the L1 button to end the Intercom mode and take the call on line1 If either source or destination extension is replaced onto cradle the Intercom mode will be ended and the unit starts ringing QUICK TRANSFER CALL TO OTHER EXTENS...

Page 19: ...tensions 2lines conference mode any extension can quit the conference by pressing the L1 or L2 button the conference then reduced to 1extension 2lines conference mode TWO EXTENSIONS CONFERENCE WITH ONE LINE 1 During a call you establish the Intercom mode to another extension while keeping the call on hold using the procedure described in INTERCOM WITH OTHER EXTENSION section 2 During the Intercom ...

Page 20: ...e used to enter characters using multi tap input when entering names Press the appropriate KEYPAD button consecutively to get the following characters Multi tap example If you want to enter the character C press the KEYPAD button the first character displayed will be A Press the button again within 1 second to display B and press again within 1 second to display the letter C To enter the next char...

Page 21: ... AND NUMBER IN THE PHONEBOOK 1 Press the MEM button 2 Press the UP or DOWN button to find the one you want to edit 3 Press MENU button to edit the name 4 Use DEL button to erase existing characters one by one and use the TELEPHONE KEYPAD buttons 0 9 to re enter the name by multi tap input up to 15 characters 5 Press the MENU button once 6 Use DEL button to erase existing digits one by one and use ...

Page 22: ...ular telephones except without the cord If you have owned a cordless in the past you will discover that the 35828A telephone is the most powerful and full functioned Caller ID on Call Waiting cordless telephone on the market some key features are 40 name and number Caller ID on Call Waiting memories Caller List 20 name and number phonebook on base 30 on handset Hearing aid compatibility Frequency ...

Page 23: ...D record in the caller list Press UP or DOWN button to scroll to the next call The DOWN button will go through the calls from the last call received to the first The UP button will allow you to view the calls from the first call received to the last When viewing the caller records their line of call information is indicated by the red LED under the L1 and L2 button Press BACK button to finish revi...

Page 24: ... the data from this call is saved in memory L2 MESSAGE WAITING Display shows when a voice mail message has been received and is stored by message waiting service provided by the phone company 12 35AM 11 30 L1 123 845 3892 JOHN SMITH Display shows when the incoming call ringing NO RECORD This is displayed when UP DOWN button is pressed and there is no Caller ID data stored CALL WAITING When you sub...

Page 25: ...ess the UP DOWN button Press the UP button or DOWN button to select the call record you wish to call back If the number displayed is not correct needing 7 8 10 11 12 digits press the FORMAT button to select call number 12 35AM 11 30 CALL 07 555 555 1212 JOHN SMITH Press FORMAT button 12 35AM 11 30 CALL 07 1 555 555 1212 JOHN SMITH Press FORMAT button 12 35AM 11 30 CALL 07 555 1212 JOHN SMITH Durin...

Page 26: ...essages OGMs and Memo messages MEMO are stored digitally into non volatile memory Messages are accessed instantly and arranged compactly in this memory The answerer can store 13 minutes of messages or 59 messages at most ICMs OGMs and MEMOs combined SETTING THE DAY TIME STAMP You need to set the day time at every power up of the base unit otherwise there will be no day time stamp announcement for ...

Page 27: ...lease refer to remote section for detail operation 1 During Standby mode press the L1 ANS ON OFF button on the base unit to turn on the line1 answerer you will hear Mailbox 1 answer on from the speaker as indication 2 Press the L1ANS ON OFF button again to turn off the answerer you will hear Mailbox 1 answer off from the speaker as indication 3 To turn line2 answer on off press the L2 ANS ON OFF b...

Page 28: ... press the PLAY button on base unit to start playback the message s The messages means all ICMs from both lines MEMO messages If there is new message in memory all new messages will be played back during this round If there is no new message in memory all messages will be played back during this round Oldest message will be played first 1 During Standby mode press the PLAY button on base unit to s...

Page 29: ...fter the preset ring count either 3 5 or 10 rings 1 When the answerer answering the call enter your 3 digits PIN code to engage the line remote mode If the answerer does not prompts you the voice menu that mean some DTMF tone code cannot be correctly received please re enter the PIN code again within 8seconds timeout period you may need to enter before the PIN to force the answerer to start over t...

Page 30: ...ating range of the unit Keep the 35828A base unit away from electrical equipment Radio Frequency Interference RFI is sometimes generated by these appliances which can cause degradation in cordless reception Keep the handset batteries charged as much as possible Weak handset batteries can limit the range of cordless operation MAINTENANCE 1 Your phone should be situated away from heat sources such a...

Page 31: ...B TELEPHONE UNIT TROUBLESHOOTING TABLE C ANSWERER SYSTEM TROUBLESHOOTING TABLE 30 ...

Page 32: ...s defects in your system RANGE Because radio frequencies are used location of the base unit can affect operating range Try several locations in your home or business and pick the one that gives you the clearest signal INTERFERENCE Some electronic devices operate in and or generate interference near the operating frequencies of your cordless telephone While several protection circuits are used to p...

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