36882 English I/B ver. 11202A-1
27
11202A-1
OWNER’S MANUAL
# 36882
ver.
11202A-1
Page : 27 ENGLISH VERSION
TROUBLESHOOTING
TELEPHONE UNIT TROUBLESHOOTING TABLE
SYMPTOM SOLUTION
No dial tone
•
Check for the telephone line cord connectors at both
ends that they are pushed in firmly until they click.
•
If you had a power failure or had unplugged the base
unit, return the handset on the base unit for two to five
seconds to reset the system.
Does not ring
•
Check to see if the programmable ringer volume is set
to OFF. Refer to the “Function
: Setting Ringer
Volume” section of the manual.
•
You may have exceeded the Ringer Equivalence
Number (REN) limit of how many phones can be
connected to the same line. The REN total of all
devices (printed on the bottom label of each unit)
should not exceed five (5). Disconnect the appropriate
units to lower the REN total.
•
Check to see if you have programmed a number to be a
blocked call. Refer to the “BLOCKED CALLS”
section of the manual.
No power on the handset
unit
•
Check for the Ni-Cd battery pack connection inside the
battery compartment on the handset.
•
The handset rechargeable Ni-Cd battery pack may need
charging.
Does not charge
•
Make sure the charging contacts on both the base unit
and the handset is in contact during charging.
•
The charging contacts may need cleaning with an
alcohol-moistened cloth.
Range is limited
•
Raise or reposition the antenna on the base unit.
•
Move the base unit so that it is centrally located in your
residence or office and make sure that the base unit is
not located near appliances.
•
Refer to the “Technical Information” section regarding
range.
Calls received flutters or
fades
•
The handset rechargeable Ni-Cd battery pack may need
charging.
Interference on reception
•
Choose an alternate channel using the DEL/CHAN
button on the handset.