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02252A-1
Interference on
reception
Excessive static
Calls received
flutters or fades
B. CALLER ID SYSTEM TROUBLESHOOTING TABLE
POSSIBLE SOLUTION / CAUSE
Check the power connection.
Check the telephone line cord connections.
Check the batteries for proper installation.
The Caller ID unit will not function until you have
Caller ID service provided by your local phone company.
Call your local phone company to have Caller ID installed
on your telephone line.
Check your telephone line connections. Make sure all
connections are secure and connected.
If you pick up the phone before the second ring, the
caller information will not be correctly received. If you
have telephone answering device (TAD) connected with
the unit, set the TAD to answer after two ring s or more.
If it is a blocked call or an out-of-area call, the caller's
name and / or phone number will not appear on the
display.
If only the caller's phone number appears on the display,
it may be a Single Data Message Format (SDMF) call,
as opposed to a Multiple Data Message Format (MDMF)
call. Please call your local phone company to see which
service you have.
On rare occasions, the Caller ID information sent by the
telephone company may have an error in the
transmission. This is not the fault of your Caller ID unit.
It can only capture and store the data that was received.
Subscription to Caller ID Call Waiting (CIDCW) is
required from your local phone company for the CIDCW
function to operate properly. Call you local phone com
pany for details.
SYMPTOMS
The Caller ID
does not show
the caller's name
and / or phone
number.
Random charac-
ters and / or "NO
DATA" appear on
the LCD display.
The Caller ID
panel is blank
Cannot get Call
Waiting
identification
on the LCD panel.
Refer to the section "Improving Cordless Reception".
The handset rechargeable Ni-MH battery pack may
need charging
Refer to the section "Improving Cordless Reception".
Refer to the section "Improving Cordless Reception".
36570/02252A-1.PUT
5/26/01, 11:35 AM
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