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7 Faults: causes and cures
7.1 Fault-finding procedures
Should any fault occur during the use of the machine, turn it off. Let only qualified staff make
any intervention other than the one described in the previous section.
7.2 Trouble-shooting guide
Trouble
Possible source
Resolution
Not enough fuel
Fill fuel tank
Fuel filter clogged
Clean fuel filter
Spark plug faulty
Inspect spark plug
Hard starting
Stronger fault
Contact nearest engine
maintenance centre
Air filter restricted
Clean or replace air filter
Engine lacks power
Stronger fault
Contact nearest engine
maintenance centre
7.3 Customer service
When ordering spare parts, please mention:
•
The serial number (7 digits).
•
The code of the part.
•
The exact denomination.
•
The number of parts required.
•
The delivery address.
•
Please indicate clearly the means of transportation required such as "express" or "by
air". Without specific instructions, we will forward the parts through the means which
seem appropriate to us and but which is not always the quickest way.
Clear instructions will avoid problems and faulty deliveries.
If not sure, please send us the defective part.
In the case of a warranty is claim, the part must always be returned for evaluation.
Spare parts for the engine can be ordered with the manufacturer of the engine or with their
dealer, which is often quicker and cheaper.
This machine has been manufactured by Saint-Gobain Abrasives S.A.
190, Bd. J.F.Kennedy
L- 4930 BASCHARAGE
Grand-Duché de Luxembourg.
Tel. : 00352-50401-1
Fax : 00352- 50 16 33
http://www.construction.norton.eu
