14
7.4 Customer service
When ordering spare parts, please mention:
•
The serial number (7 digits).
•
The code of the part.
•
The exact denomination.
•
The number of parts required.
•
The delivery address.
•
Please indicate clearly the means of transportation required such as "express" or "by air".
Without specific instructions, we will forward the parts through the means which seem
appropriate to us --- but which is not always the quickest way.
Clear instructions will avoid problems and faulty deliveries.
If not sure, please send us the defective part. In the case of a warranty claim, the part must always
be returned for evaluation. Spare parts for the motor can be ordered with the manufacturer of the
motor or with their dealer, which is often quicker and cheaper.
This machine has been manufactured by Saint-Gobain Abrasives S.A.
190, Bd. J.F. Kennedy
L- 4930 BASCHARAGE
Grand-Duché de Luxembourg.
Tel.: 00352-50401-1
Fax: 00352- 50 16 33
http://www.construction.norton.eu
e-mail:
sales.nlx@saint-gobain.com
Guarantee can be claimed and technical support obtained from your local distributor where
machines, spare parts and consumables can be ordered as well:
Benelux and France:
From Saint-Gobain Abrasives
in the Grand-Duché de Luxembourg
Free telephone numbers:
Belgium : 0 800 18951
France: 0 800 90 69 03
Holland: 0 8000 22 02 70
e-mail:
sales.nlx@saint-gobain.com
Germany
Saint-Gobain Diamond Products GmbH
Birkenweg 45-49,
D-50389 WESSELING
Tel : (02236) 8911 0
Fax : (02236) 8911 30
e-mail:
sales.ngg@saint-gobain.com
Italy
United Kingdom
Saint-Gobain Abrasives Ltd.
Doxey Road
Stafford
ST16 1EA
Tel : 0845 602 6222
Free fax : 0800 622 385
e-mail :
nortondiamonduk@saint-gobain.com
Spain
Saint-Gobain Abrasivos S.A.
C/. Verneda del Congost s/n
Pol.Ind. El Pedregar
E-08160 MONTMELÓ (Barcelona)
Tel: 0034 935 68 68 70
Fax: 0034 935 68 67 14
e-mail:
Comercial.sga-apa@saint-
gobain.com
Hungary
