c)
Open the handle case with a screwdriver. Make sure the handle line
plug is in the right position on the handle electronic board. It will
happen when the line of the caddy is not connected at correct position
in security.
Question 3: The caddy’s main power is on, and battery indicator lights are
on, but the caddy does not run or one motor does not run.
Reply:
Please check the motor connectors on the controller box and if
connector pins are in the correct position.
Question 4: The manual control function works, but the remote control does
not?
Reply:
a) Press any button on remote and check signal LED indicator light ON
for each press.
b) Please confirm that the rheostat speed know is in OFF or Stop position
(turn it backward to dead end).
c) Check the batteries status in your remote control handset.
d) The caddy frequency may out-of-tune from remote. Rebuild connection
between remote and caddy ref to section 3.3.3.
e) Check antenna wire states good condition
f) If it still does not work, open up the remote control and check the
antenna wire connection.
Question 5: The caddy does not respond well to the remote control handset.
Reply:
a) Please check the condition of the handset batteries
b) Make sure you don’t exceed the range distance limit.
Question 6: The trolley stops by itself.
Reply:
Please check the battery charge. Also the controller box has a shut
down function, if the battery is too low or the controller is overheating or the
caddy does not receive a signal for a while.
Question 7: The caddy tracks to one side.
Reply:
a) Check golf bag weight balance. Make sure that the weight distribution
of your golf bag is balanced on the caddy.
b) Slope, deep or wet grass may make different friction on different wheel
to cause caddy run to one side.
c) Caddy need to do tracking adjustment, ref to section 3.3.2
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