Customer Help Line:
1-800-557-6682
www.NovaMedicalProducts.com
P.O. Box 3039, Gardena, CA 90247
Limited Lifetime Warranty
Nova stands fi rm on our commitment to providing the highest quality products, as well as exceptional service.
This product was built to precise standards and thoroughly inspected prior to shipment. This warranty
represents our confi dence in the materials and workmanship of our product.
Nova extends this warranty only to the original purchaser of this product. The warranty does not extend to any
subsequent purchaser or owner. The warranty is void upon any sale or transfer of ownership or use by other
person. Nova warrants its products are free from defects in material and workmanship under NORMAL use for
the period commencing upon the date of purchase and continuing for the following specifi ed period of time
after that date:
Metal Frame:
Limited Lifetime Warranty
Hand Brake:
Five Year Limited Warranty
(plastic handle & cable)
Non-Metal/Metal Parts:
One Year Limited Warranty
(wheels, wheel brakes, hand grips, rubber tips,
cable covers, all other plastic parts)
This warranty does not cover problems due to user negligence, misuse of the product, failure to adhere to
product instructions, or normal wear and tear. Items that have been subject to negligent abuse, modifi ed
without prior written authorization are not covered within this warranty.
For warranty service, please contact the dealer from whom you purchased your Nova product. In the event that
you do not receive satisfactory service, please call us directly at the number below. Be prepared to indicate, the
nature of the defect, the product serial number, and the name and location of where you purchased the
product. You will also be required to provide a receipt of your purchase. DO NOT return any products to our
offi ce without prior consent.
Repair or replacement is the only remedy under this limited warranty. This warranty does not include any labor
or shipping charges incurred in replacement part installation or repair of product.
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS WARRANTIES, IMPLIED WARRANTIES,
IF ANY, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABLITY AND FITNESS FOR A PARTICULAR
PURPOSE. NOVA SHALL NOT BE LIABLE FOR ANY SEQUENTIAL OR INCIDENTAL DAMAGES WHATSOEVER.
***Remember to keep the product’s serial number and the date of purchase***
Maintanance
• Check wheel axle bolts to ensure they are secure
• Check wheels for excessive wear and replace or rotate them, as needed
