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GU-90023610GU 

          Revision 1 

 

 

4

 

DETERMINE MERLIN STATES 

 

In This Section 

 
 

 

Determine the current state of your UMTS Merlin, by interpreting the cadence (flashing sequence) and  
colour of the Light Emitting Diode  

 
 

The Light Emitting Diode (LED) is a device that lights up when power is applied to it.  Interpreting the LED’s 

flashing sequence and color, will provide you with the current state of your UMTS Merlin.  See Table 1 below. 

 

Cadence 
(flashing 

sequence) 

LED 
Display 

Merlin State 

Cause 

Remedy 

 (1/4sec) 250ms ON  

(1/4sec) 250ms OFF 

RED 

Merlin trying to read SIM 

The modem is unable to 

read the SIM. 
An error has occurred in the 

modem firmware. 

See 

Section 5, 
Problem 5 

ON (Not flashing) 

 

RED 

Merlin Searching for wireless service 

The Merlin is not receiving a 

signal from the wireless 
network 

See 

Section 5, 
Problem 6 

(1/4sec) 250ms ON 

(1 3/4sec) 1750ms 
OFF 

BLUE 

Your Merlin is currently receiving a 

UMTS circuit switched (CS) signal 
from the network and has registered 

on the circuit switched (CS) domain 

 

 

 (1/4sec) 250ms ON 

 (1/4sec) 250ms OFF 
 (1/4sec) 250ms ON 

(1 3/4sec) 1750ms 

OFF 

BLUE 

Your Merlin is currently receiving a 

UMTS packet switched (PS) signal 
from the network and has registered 

on the packet switched (PS) domain 

(also CS i.e PS or PS+CS ) 

 

 

ON (Not flashing) 

BLUE 

Your Merlin is currently PDP context 
activated on the UMTS system. 

 

 

(1/4sec) 250ms ON 

(1 3/4sec) 1750ms 

OFF 

GREEN 

Your Merlin is currently receiving a 

GSM circuit switched (CS) signal from 

the network and has registered on 
the GSM circuit switched (CS) domain

 

 

 (1/4sec) 250ms ON 

 (1/4sec) 250ms OFF 

 (1/4sec) 250ms ON 
(1 3/4sec) 1750ms 

OFF 

GREEN 

Your Merlin is currently receiving a 

GSM/GPRS packet switched (PS) 

signal from the network and has 
registered on the GSM/GPRS packet 

switched (PS) domain. (also CS i.e PS 

or CS)  

 

 

ON (Not flashing) 

GREEN 

Your Merlin is currently PDP (Packet 
Data Protocol) context activated on 

the GSM/GPRS system 

 

 

 

Summary of Contents for Merlin U630

Page 1: ...ANUAL WITH MOBILINK 2 0 The information contained in this document is subject to change without notice and should not be construed as a commitment by Novatel Wireless Inc unless such commitment is exp...

Page 2: ...25 3 2 2 Receiving and Reading SMS Messages 26 4 Determine Merlin states 27 5 Troubleshooting 29 1 1 Cannot install MobiLink 2 30 1 2 Problem When I run the MobiLink 2 software I get the message No Ca...

Page 3: ...User Name Password and Access Point Name please contact your UMTS Service Provider 1 2 YOUR UMTS MERLIN Your UMTS Merlin is a PC card that fits into the PC card slot Type II 5V of most Windows based l...

Page 4: ...OT INSTALL UNLESS PREVIOUS VERSIONS OF MOBILINK ARE REMOVED USE WINDOWS ADD REMOVE PROGRAMS TO REMOVE 1 5 SYSTEM REQUIREMENTS 133 MHz or faster Pentium compatible Windows 2000 and XP Home and Professi...

Page 5: ...LIN YOU MUST EXIT MOBILINK 2 THEN STOP THE MERLIN USING THE PC CARD TRAY ICON LOCATED IN THE BOTTOM RIGHT CORNER OF YOUR PC CLICK THE ICON AND SELECT STOP FROM THE DIALOG BOX ONCE YOUR CARD HAS BEEN S...

Page 6: ...allation CD 1 7 1 Windows 2000 Installation 1 Insert the installation CD in the CD drive of your PC 2 If the auto run does not start double click on the Autorun exe on the CD 3 The Preparing to Instal...

Page 7: ...1 6 The License Agreement window will appear next See Figure 2 FIGURE 2 7 Read the License Agreement and acknowledge your agreement by selecting I accept the license agreement Then click Next 8 The R...

Page 8: ...610GU Revision 1 10 The Installing MobiLink 2 window will appear while MobiLink 2 is being installed See Figure 4 FIGURE 4 11 When the installation is complete the InstallShield Wizard Completed windo...

Page 9: ...ON NOTCH MUST BE POSITIONED AS SHOWN IN THE PICTURE PLEASE SEE SECTION 1 6 ON SIM CARE AND INSERTION 2 Insert the modem into the PC card slot of your PC Windows reads the information from the Modem an...

Page 10: ...is installed a multifunction device driver will be installed Additional drivers installed are the Novatel Wireless Modem Primary Port and the Novatel Wireless Secondary Port See Figure 8 9 10 and 11...

Page 11: ...on CD in the CD drive of your PC 2 If the auto run does not start double click on the Autorun exe on the CD 3 The Preparing to Install window will appear as below PREPARING TO INSTALL WINDOW 4 Followi...

Page 12: ...e License Agreement window will appear next See Figure 13 FIGURE 13 7 Read the License Agreement and acknowledge your agreement by selecting I accept the terms in the license agreement Then click Next...

Page 13: ...10GU Revision 1 10 The Installing MobiLink 2 window will appear while MobiLink 2 is being installed See Figure 15 FIGURE 15 11 When the installation is complete the InstallShield Wizard Completed wind...

Page 14: ...WN IN THE PICTURE SEE PICTURE IN SECTION 1 7 2 PLEASE SEE SECTION 1 6 CARE OF YOUR MERLIN ON ADDITIONAL SIM CARE AND INSERTION POINTS 2 Insert the modem into the PC card slot of your PC Windows reads...

Page 15: ...3 30 0 U US SE ER R M MA AN NU UA AL L P PA AG GE E 1 15 5 GU 90023610GU Revision 1 FIGURE 21 FIGURE 22 FIGURE 23 Windows has now detected and installed the drivers for your UMTS Merlin Proceed to Sec...

Page 16: ...ess connectivity applications that connect mobile devices using Wireless Wide Area Networks WWAN i e 3G UMTS networks Wireless Local Area Networks Wi Fi and Ethernet in a single application to allow q...

Page 17: ...cinity or area Active Profile Selection Choose a profile Username Password APN QoS among many Icon Display will display WWAN Technology Display HSDPA UMTS GPRS GSM IS95a 1XRTT or EVDO Indicates Roamin...

Page 18: ...g General tab Settings of the user interface preferences Mobile tab Settings of the connection preferences locking card and Network selection See MobiLink s online help for more details WiFi tab Displ...

Page 19: ...laces on your desktop during the installation process 2 The MobiLink 2 software will then initialize your UMTS Merlin See Figure 24 FIGURE 24 3 If your SIM is locked you will be prompted for a SIM PIN...

Page 20: ...THE NEXT STEP IF YOU ARE REQUIRED TO CREATE A NEW PROFILE I E YOU CANNOT CONNECT TO THE NETWORK OR YOU DON T SEE ANY PROFILES YOU WILL NEED THE FOLLOWING INFORMATION FROM YOUR SERVICE PROVIDER TO CREA...

Page 21: ...FIGURE 29 Enter your name of choice for the profile example 3G Connection and your APN provided to you by your service provider example internet com Click Next The Profile Wizard Window Step 2 of 3 wi...

Page 22: ...Finish You will now see your profile in the profile list See Figure 32 Click OK NOTE MOST EUROPEAN SERVICE PROVIDERS DO NOT REQUIRE A USERNAME AND PASSWORD LEAVE THESE FIELDS BLANK IF YOUR SERVICE PR...

Page 23: ...reated from the Active Profile Menu clicking on V symbol See Figure 33 above 7 Click Connect FIGURE 34 8 Your Merlin will attempt to connect to the network See Figure 35 FIGURE 35 9 Following successf...

Page 24: ...ages or graphics To send or receive an SMS message you only have to be attached to the Network You may also send and receive SMS messages while connected to the Network NOTE ANY SMS MESSAGES WILL BE S...

Page 25: ...s the SMS messages that have been sent 3 2 1 Sending SMS Messages 1 Launch the MobiLink 2 application See section 2 2 5 Creating a data session After your Merlin has attached to the network Step 5 of...

Page 26: ...2 Receiving and Reading SMS Messages Once you are attached to the Network you are able to receive SMS messages MobiLink 2 will notify you when you receive an SMS message See Figure 40 FIGURE 40 After...

Page 27: ...em 6 1 4sec 250ms ON 1 3 4sec 1750ms OFF BLUE Your Merlin is currently receiving a UMTS circuit switched CS signal from the network and has registered on the circuit switched CS domain 1 4sec 250ms ON...

Page 28: ...e type of IP network quality of service IP address etc to enable agreement on the characteristics of any data flow between the network and the mobile terminal This is essentially what PDP context acti...

Page 29: ...2 When I run the MobiLink 2 software I get the message No Card Detected what does this mean Problem 1 3 When I insert the modem I get Unknown_PCMCIA_Manufacturer instead of Novatel_ Wireless Merlin_UM...

Page 30: ...TS MERLIN PROPERLY INTO THE PC CARD SLOT OF YOUR PC OR WINDOWS DID NOT INSTALL THE DRIVERS CORRECTLY OR YOU MIGHT HAVE A CONFLICT RESOLUTION For Windows 2000 and XP 1 Restart MobiLink 2 again or remov...

Page 31: ...UA AL L P PA AG GE E 3 31 1 GU 90023610GU Revision 1 WINDOW 2 5 Expand Modems Multifunction Adapter and Ports category by clicking on the sign See Window 3 WINDOW 3 NOTE DEVICES HIGHLIGHTED THEY WILL...

Page 32: ...OBLEM WHEN I RUN THE MOBILINK 2 SOFTWARE I GET THE MESSAGE SIM NOT FOUND CHECK ORIENTATION POSSIBLE CAUSE PROBLEM WITH YOUR SIM CARD RESOLUTION 1 Make sure you have inserted the SIM card exactly as th...

Page 33: ...ON SET TO MANUAL NETWORK SELECTION RESOLUTION CHANGE BACK TO AUTOMATIC 1 7 PROBLEM CANNOT CONNECT TO NETWORK POSSIBLE CAUSE 1 INCORRECT USER NAME PASSWORD OR ACCESS POINT NAME APN RESOLUTION 1 CHECK Y...

Page 34: ...23610GU Revision 1 WINDOW 5 3 Check appropriate boxes if you are using a proxy server See Window 6 WINDOW 6 POSSIBLE CAUSE 4 DNS SERVER PROBLEMS RESOLUTION 4 Windows 2000 and XP 1 Click Start Run and...

Page 35: ...GU 90023610GU Revision 1 WINDOW 7 2 At the C prompt type in PING www nvtl com Response Unknown host www nvtl com Usually faulty DNS Call your Network Provider Response Pinging nvtl com 216 65 221 49 w...

Page 36: ...GPRS PC Card Standard Type II PC Card 5V TABLE 1 Technology WCDMA FDD Band Designation UMTS Transmit Band 1920MHz 1980MHz Receive Band 2110MHz 2170MHz Power Output Transmit Power Class 3 24dBm TABLE 2...

Page 37: ...AG GE E 3 37 7 GU 90023610GU Revision 1 6 1 1 Environmental specification Operating Temperature 0 Celsius to 55 Celsius Storage Temperature 20 Celsius to 65 Celsius Relative Humidity 95 maximum Non C...

Page 38: ...Do not operate the Merlin U630 in an environment that may be susceptible to radio interference resulting in danger specifically Areas where prohibited by the law o Follow any special rules and regula...

Page 39: ...initialize the device should a substantial electrostatic discharge reset the device If the software is not operational after an ESD occurance then restart MobiLink See section 2 1 4 7 3 REGULATORY NO...

Page 40: ...le and portable radio and ancillary equipment of digital cellular radio telecommunications systems GSM and DCS ETSI EN 301 489 24 Electromagnetic compatibility and Radio Spectrum Matters ERM ElectroMa...

Page 41: ...user manual However there is no guarantee that interference will not occur in any particular installation If this equipment causes harmful interference to radio or television reception which can be d...

Page 42: ...es the mechanism that restricts the modem to SIMs of a particular carrier Novatel Wireless cannot and does not provide the MEP code Any request for the MEP code configuration must be made through the...

Page 43: ...ou enter the SIM PIN again As in step 2 See Figure 41 above Enter PIN code in the box and click OK 5 After a little while the Modem data card should start searching for available networks At this poin...

Page 44: ...U U6 63 30 0 U US SE ER R M MA AN NU UA AL L P PA AG GE E 4 44 4 GU 90023610GU Revision 1 9 DOCUMENT CONTROL REVISION CONTROL Revision Number Revision History Rev 1 Initial Release...

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