7 NETWORK OPERATION
Note!
SIM card is needed when network services are used.
Xsite PRO system has a built-in modem, which enables the use
of network features when a SIM card is installed in to the MCC15
computer unit. See installation of SIM card from section 2.3
“Getting started”
Some of the features can be used through the quick menu of the
system. The menu can be accessed by pushing both brightness
buttons on the display unit simultaneously. “Headset” Icon will
appear on the screen and double tapping it will open PCBg
menu. “Request help” and “Web links” buttons are discussed in
following section “Remote support“ (Fig. 78).
7.1 Remote support
If you need guidance the remote support connection allow
technical support to give assistance. Remember to call your local
support. Press both brightness buttons from the display unit
simultaneously then remote connection opens and “Headset”
icon appear on the screen. Double clicking the “Headset” icon
and selecting “Cancel help request” will close the connection.
Closing the menu does not disconnect the remote connection.
If remote support has been allowed then a support person can offer help without a request. When
support is offered the window “Remote assistance available” appears. By clicking “Yes”, the remote
connection is opened.
Button label
Status of the connection icon
When button is pressed
Request help
Connection is closed.
Help is requested and finally
connection is opened.
Requesting help...
Connection is being prepared
and should be available in a
few seconds.
No action.
Cancel help
request
Support person is currently
using the remote connection.
Connection is closed.
Icon
Description
Support person is online.
Connection is available for support.
Connection is prepared. If icon stays red then connection cannot be established.
User Manual. Xsite PRO SPI 14.2 Page 70 / 77
Fig.
78. PCBg
Summary of Contents for XSITE PRO SPI 14.2
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