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Section 3.1.2, “Creating a Product or Subscription Group,” on page 51
Section 3.1.3, “Adding a Product or Subscription to a Group,” on page 52
Section 3.1.4, “Setting User Entitlements for a Subscription,” on page 53
Section 3.1.5, “Restricting Activation Rights for a Subscription,” on page 55
Section 3.1.6, “Downloading Patches and Updates,” on page 56
3.1.1 Managing Products and Subscriptions
The Products and Subscriptions portion of Novell Customer Center enables you to easily manage
your products and subscriptions. The following tasks are available:
“Getting Your Activation Code from an xLA Purchase” on page 36
“Activating a Retail or OEM Purchased Product or Subscription” on page 36
“Viewing Basic Information About Your Product or Subscription” on page 37
“Monitoring Product and Subscription Renewals” on page 39
“Creating Subscription Compliance Reports” on page 40
“Renewing a Subscription” on page 41
“Editing a Description of Your Product or Subscription” on page 42
“Managing the Entitled Users of a Product or Subscription” on page 44
“Managing the Details of the Systems Where the Product Is Installed” on page 46
“Manually Adding Systems without Internet Access” on page 48
“Moving a Product Subscription to Another Organization” on page 49
Getting Your Activation Code from an xLA Purchase
When you purchase a subscription, it is automatically added to the Products and Subscriptions list in
Novell Customer Center. The primary contact on the order receives an e-mail upon purchase. Click
the URL in the e-mail and follow the instructions on the page to get your activation code and/or
download media. At this point, you can use Novell Customer Center to manage your subscription as
described in this section.
Activating a Retail or OEM Purchased Product or Subscription
If you use the activation code during install, the product or subscription is activated. If you want
installation support, you can activate the product or subscription as follows:
1
Log in to Novell Customer Center as described in
Section 2.1.2, “Logging In to Novell
Customer Center,” on page 15
.
2
Click
My Products
>
Activate Product
in the left navigation frame.
Summary of Contents for CUSTOMER CENTER 2.3
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