Configuring the Monitor Agent
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4
Specify the Internet domain name of your GroupWise system.
5
If the mail system to which e-mail notification is being sent performs reverse DNS lookups,
specify the IP address or hostname of a server to relay the notification messages through.
The Monitor Agent should relay e-mail notifications through a server that has a published DNS
address.
6
Click
Test Notify
to determine if the Monitor Agent can successfully send to the addresses
specified in the
Notification List
field.
A message informs you of the results of the test. If the test is successful, a test message arrives
shortly at each address. If the test is unsuccessful, double-check the information you provided
in the
Notification List
,
Mail Domain Name
, and
Relay Address
fields.
7
Select the events to trigger e-mail notification messages.
Agent Down
Server Down
Threshold Exceeded
State returns to Normal
If you want to be notified of more specific states, see
Section 63.5.2, “Customizing Notification
Thresholds,” on page 1019
.
8
Select the amount of time that you want to elapse before repeat e-mail notifications are sent.
9
To monitor the Monitor Agent and assure it is functioning normally, select
Periodic Monitor
Confirmation
, then select the number of minutes between Monitor Agent e-mail confirmation
messages.
10
Click
OK
to save the e-mail notification settings.
63.5.2 Customizing Notification Thresholds
To refine the types of events that trigger e-mail notification messages, you can create your own
thresholds that describe very specific states. Using thresholds, you can configure the Monitor Agent
to notify you of problem situations peculiar to your GroupWise system.
1
Make sure that notification has been properly set up as described in
Section 63.5.1,
“Configuring E-Mail Notification,” on page 1018
.
2
Select one or more agents or agent groups.
At the Windows
Monitor Agent server console
:
3
Click
Configuration
>
Thresholds
.
or
On Linux, at the
Monitor Agent Web console
, click
Preferences
>
Thresholds
.
