Novell INTELLISYNC MOBILE SUITE 7.0, Administrator'S Manual

Page 1: ...Intellisync Mobile Suite Secure Gateway Administrator s Guide Version 7 0 April 2006...

Page 2: ...blication Synchrologic Mobile Suite RealSync and Intellisync are trademarks of Nokia Corporation Acrobat Reader Copyright 1987 2006 Adobe Systems Incorporated All rights reserved Adobe and Acrobat are...

Page 3: ...re Gateway cluster 1 7 2 Configuring the Secure Gateway Using the Secure Gateway Admin Console 2 2 Configuring the Secure Gateway properties file 2 3 Authentication and encryption 2 3 Debugging and lo...

Page 4: ...er contains instructions for installing the Secure Gateway and provides a diagram of the recommended configuration Overview 1 2 Recommended Secure Gateway configuration 1 2 Installing the Secure Gatew...

Page 5: ...rnet Recommended Secure Gateway configuration Nokia recommends using the Secure Gateway configuration within your network The Secure Gateway offers secure and scalable communications between mobile de...

Page 6: ...Installing Secure Gateway Recommended Secure Gateway configuration Intellisync Mobile Suite Secure Gateway Administrator s Guide 1 3 Recommended Secure Gateway Configuration...

Page 7: ...s 3 To install to a location other than the default folder click Change Otherwise click Next The Secure Gateway Service User screen appears 4 Complete the following fields Username Enter the name for...

Page 8: ...Mobile Suite and then choose Admin Console The Intellisync Mobile Suite control appears 2 Select Intellisync Mobile Suite in the console tree 3 From the Action menu choose Properties The Intellisync...

Page 9: ...e Gateway server name in the following fields z Website Server Name z Sync Server Name z Network Push Server this applies only to the IMS server 9 Click OK The Intellisync Mobile Suite Properties dial...

Page 10: ...shared path will contain a file sgsharedprop properties which contains the cluster server names This file is automatically created after you have added each server s to the cluster Modifying the secur...

Page 11: ...file 2 Define the Secure Gateway cluster servers by entering the following property fore each server SecureGatewayAddress 1 N DNS hostname or IP address 3 Restart the Secure Gateway service on each se...

Page 12: ...ers information for configuring the Secure Gateway after installation Using the Secure Gateway Admin Console 2 2 Configuring the Secure Gateway properties file 2 3 Configuring Secure Gateway to route...

Page 13: ...e enter the following URL or enter sgadmin from a local server z http localhost sgadmin admin html or localhost sgadmin Secure Gateway Admin Console The Secure Gateway Admin Console allows the followi...

Page 14: ...o 0 zero for no challenge Set value to 1 for basic challenge WebCommonDomainName Shares authentication session credentials for multiple DNS names If this property is not set every DNS name is challeng...

Page 15: ...tion log directory The Secure Gateway server automatically picks up the change in two minutes LoggingLevel property can be set from 1 basic information to 10 detailed information SecureGatewayLogExpir...

Page 16: ...ettings for a Secure Gateway default values shown Property Description SecureGatewaySharedPropertiesPath Defines the path of the sgsharedprops properties file Used for Secure Gateway clusters Property...

Page 17: ...following steps 1 From the Intellisync Mobile Suite Admin Console launch WebAdmin 2 Enter the Administrator name and password and then click Login 3 Enter the URL http localhost admin diag and then cl...

Page 18: ...the Secure Gateway and to the Web browser You can set the following property to override this error To set this property enter the following WebRoutingAllowUnknownSSLCertifications 1 DNS routing dest...

Page 19: ...Gateway for SSL SSL support is available in Secure Gateway and provides a default key file however you can override this value by using a provided keytool Java utility which enables you to administer...

Page 20: ...3 Confirm the information entered by entering Yes at the prompt 4 Enter the password for Web server name or press return if this password is the same as your keystore password Generate a CSR 1 Genera...

Page 21: ...rints Configure the SSL properties for Secure Gateway 1 Place the keystore file into the following directory or the location of your securegateway properties file C Program Files Secure Gateway Commsv...

Page 22: ...CHAPTER 3 Troubleshooting Secure Gateway This chapter contains helpful hints for troubleshooting Secure Gateway issues Troubleshooting Secure Gateway issues 3 2...

Page 23: ...esolves to the Secure Gateway server To view information on the Secure Gateway server click the Secure Gateway tab 6 Click OK 7 From the Intellisync Mobile Suite server use Telnet to verify you can co...

Page 24: ...rify that netstat a returns correct and expected values Verify firewall router configuration 1 Verify that any nodes usually firewalls and load balancers between the Internet and the Secure Gateway se...