9.2 Troubleshooting Terminal Bootup
Problems
If the Point of Service terminal does not successfully boot, check the following:
• Verify that an scCashRegister object exists for the Point of Service terminal. For
more information, see Section 7.4.1, “Adding an
scCashRegister
Object”
(page 74).
• Verify the configuration of the scCashRegister object for the Point of Service ter-
minal:
There must either be an scCashRegister object that corresponds to the HWTYPE
attribute in the Point of Service terminal's
hwtype.
MAC
file in the
/srv/
tftpboot/upload/hwtype
directory, or a default scCashRegister object that
will work for the Point of Service terminal.
• Verify that the Point of Service image configured in the scPosImageDn attribute
of the scCashRegister object is available in the
/srv/tftpboot/image/
direc-
tory on the Branch Server.
• Do not delete any of the default LDAP objects that are created when you install
SUSE Linux Enterprise Point of Service. In particular, do not delete the global de-
fault minimal scPosImage object that is created in the default Distribution Container,
even if you do not plan to use the minimal image.
• Each type of Point of Service terminal hardware must have a unique model name
defined in the scCashRegisterName attribute of the scCashRegister object in LDAP.
If two terminals have the same hardware name defined in their scPosImage objects,
neither of them boots successfully, but a HWtype error is displayed on the Branch
Server. To resolve the problem, change the scCashRegisterName value for one of
the Point of Service terminals.
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