Novell ZENWORKS LINUX MANAGEMENT 7.2 IR2 - 07-20-2009, Installation Manual

Page 1: ...Novell www novell com novdocx en 13 May 2009 AUTHORIZED DOCUMENTATION Novell ZENworks 7 2 Linux Management Installation Guide ZENworks Linux Management 7 2 IR2 July 20 2009 Installation Guide ...

Page 2: ...export to entities on the current U S export exclusion lists or to any embargoed or terrorist countries as specified in the U S export laws You agree to not use deliverables for prohibited nuclear missile or chemical biological weaponry end uses See the Novell International Trade Services Web page http www novell com info exports for more information on exporting Novell software Novell assumes no ...

Page 3: ... Trademarks For Novell Trademarks see the Novell Trademark and Service Mark list http www novell com company legal trademarks tmlist html Third Party Materials All third party trademarks are the property of their respective owners ...

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Page 5: ... 26 2 4 Administration Workstation Requirements 29 Part III Installation 31 3 Preparing the Database for the ZENworks Data Store 33 3 1 Creating the Database Instance 33 3 2 Installing the Oracle Database Client 34 3 2 1 Linux x86 32 Bit 34 3 2 2 Linux x86 64 Bit 34 3 3 Configuring Oracle 10g Release 2 as a Remote Database Server 35 3 3 1 Configuring Oracle 10g R2 as a Remote Database Server on Li...

Page 6: ...Attacks 70 9 7 Root 70 Part V Upgrade 71 10 What s New in ZENworks Linux Management 73 10 1 What s New in ZENworks 7 2 Linux Management 73 10 1 1 ZENworks Linux Management Server Support for SLES 10 Devices 73 10 1 2 Support for SLES 10 and SLED 10 As Managed Devices 74 10 1 3 Support for Dell Update Package Bundles 74 10 1 4 Support for Dell Configuration Bundles 75 10 1 5 New Package Management ...

Page 7: ...pgrading the ZENworks 7 2 Linux Management Servers to ZENworks 7 2 Linux Management with IR1 97 12 3 Upgrading the Managed Device to ZENworks 7 2 Linux Management with IR1 IR1a 98 12 3 1 Upgrading Managed Devices by Using Upgrade Bundles 98 12 3 2 Manually Upgrading the ZENworks 7 Linux Management with IR1 or ZENworks 7 Linux Management Dell Edition Managed Device to ZENworks 7 2 Linux Management ...

Page 8: ...n of the ZENworks Agent 118 A 3 Installing ZENworks Linux Management on a SLES 9 Server with a Minimal Installation 119 A 4 Installing ZENworks Linux Management on a SLES 10 Server with a Customize Installation 119 A 5 Installing a ZENworks Server on a Device Configured with DHCP 121 B Hot Patches 123 B 1 Installing ZENworks Linux Management Hot Patches 123 B 2 Using AutoYaST to Install Hot Patche...

Page 9: ... 13 May 2009 C 8 1 System Requirements 132 C 8 2 Installation 133 C 9 June 11 2007 133 C 9 1 System Requirements 133 C 10 May 21 2007 133 C 10 1 Upgrade 133 C 11 April 20 2007 134 C 11 1 Installation 134 C 11 2 Upgrade 134 ...

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Page 11: ...r go to the Novell Documentation Feedback site http www novell com documentation feedback html and enter your comments there Additional Documentation ZENworks Linux Management is supported by other documentation in both PDF and HTML formats that you can use to learn about and implement the product Novell ZENworks 7 27 3 Linux Management Administration Guide Novell ZENworks 7 27 3 Linux Management ...

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Page 13: ...toolkit capabilities Manage your device software packages including dependency resolution SUSE patch support and previous version rollback Manage your device configuration and application settings through the use of policies Automate the application of images and scripted installs using YAST autoinstall and Red Hat kickstart Remotely manage devices using a secure and fast interface Collect hardwar...

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Page 15: ... Package Management ZENworks Linux Management lets you install remove and roll back software on your Linux devices This is done through the use of bundles which are collections of one or more software RPM packages ZENworks automatically resolves dependencies for any software packages it is installing When you assign a bundle to a device it is automatically installed on the device If you want to gi...

Page 16: ...n ZENworks Linux Management can gather extensive software and hardware inventory for all managed devices and it also enables you to create and export custom reports 1 1 6 ZENworks Linux Management Features Specific to Dell PowerEdge Servers By combining ZENworks Linux Management capabilities with the Dell OpenManage toolkit capabilities you can manage your Dell PowerEdge servers from out of the bo...

Page 17: ...following ZENworks components ZENworks services The ZENworks software that provides package management policy enforcement inventory collection imaging and so forth The main services are ZENworks Server ZENworks Loader ZENworks Imaging Service ZENworks Preboot Policy Daemon ZENworks Server Management and ZENworks Management Daemon ZENworks Object Store The Object Store is the information repository...

Page 18: ...hat you want to manage using ZENworks The ZENworks Agent must be installed on each device The ZENworks Agent communicates with the ZENworks Server to enable delivery of software packages enforcement of configuration policies inventorying of hardware and software and remote management of the device ZENworks Management Zone A ZENworks Management Zone consists of one ZENworks Primary Server and one o...

Page 19: ... Novell products in your network environment you can enable the ZENworks Control Center to be launched from iManager For details see ZENworks Control Center in the Novell ZENworks 7 27 3 Linux Management Administration Guide In addition to the ZENworks Control Center you can use a command line utility zlman to manage the objects in your ZENworks system For example you can add packages to bundles a...

Page 20: ... based administrative console used to manage the ZENworks Linux Management system ZENworks Data Store or Data Store The Data Store contains information about the software packages available for delivery the hardware and software inventory lists collected from devices and the actions scheduled to take place within the system The Data Store can reside on the ZENworks Primary Server or it can reside ...

Page 21: ...alled in the zone are called ZENworks Secondary Servers A Secondary Server has the ZENworks services the Object Store and the software packages zlman A command line interface that lets you manage your ZENworks system The zlman utility is useful for automating tasks through scripts and performing mass management tasks that might be tedious to perform in the ZENworks Control Center Term Description ...

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Page 23: ...tion II 23 novdocx en 13 May 2009 II Preparation The following section will help you to prepare for installing Novell ZENworks Linux Management software in your network Chapter 2 System Requirements on page 25 ...

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Page 25: ...does not include X Window System support see Section A 3 Installing ZENworks Linux Management on a SLES 9 Server with a Minimal Installation on page 119 SLES 10 on the 32 bit x86 and 64 bit x86_64 architectures Intel EMT64 and AMD Opteron processors When you install SLES 10 it is strongly recommended that you perform a Default installation If you install SLES 10 by using a Customize installation s...

Page 26: ... Ports The server must allow traffic on TCP ports 80 443 524 1229 2544 5506 10389 and 10636 The server cannot run other services on port 80 If Apache or another service is binding to port 80 remove the service or change the service s port For more information on these ports see Section 9 5 Device Ports on page 68 Supported Virtual Environments VMware ESX running on a supported ZENworks Server plat...

Page 27: ...Management on a SLES 10 Server with a Customize Installation on page 119 SUSE Linux Enterprise Desktop 10 SLED 10 on the 32 bit x86 and 64 bit x86_64 architectures Intel EMT64 and AMD Opteron processors Novell Linux Desktop 9 SP3 on the 32 bit x86 and 64 bit x86_64 architectures Intel EMT64 and AMD Opteron processors To ensure successful enforcement of the NLD GNOME policy you need Novell Linux De...

Page 28: ... architectures Additionally the following operating systems are supported in ZENworks 7 2 Linux Management with Interim Release 1a IR1a RHEL4 on the 64 bit x86_64 architecture RHEL5 on the 64 bit x86_64 architecture Operating Systems additionally supported for IR2 The following operating systems are supported in ZENworks 7 2 Linux Management with Interim Release 2 IR2 SLES 10 SP2 SLED 10 SP2 RHEL ...

Page 29: ...rom the right in the model number If the number is 8 the server is an 8 generation server and so forth For example Generation 6 PowerEdge servers PowerEdge 650 PowerEdge 6600 etc Generation 7 PowerEdge servers PowerEdge 750 PowerEdge 1750 etc Generation 8 PowerEdge servers PowerEdge 800 PowerEdge 1850 etc Generation 9 PowerEdge servers PowerEdge 2950 PowerEdge 1955 etc Before you can use the featu...

Page 30: ...rowser plug ins Required to use the Remote Management functionality in the ZENworks Control Center For information about installing the browser plug ins on Firefox and Mozilla see the Java Runtime Engine information at Mozdev org http plugindoc mozdev org linux html For information about installing the browser plug ins on Internet Explorer visit Java com http www java com Hardware Processor Pentiu...

Page 31: ...es are signed by Novell You can verify the package signatures to ensure that the packages have not been tampered with See Chapter 4 Verifying the RPM Package Signatures on page 39 3 Install your first ZENworks Server and create your ZENworks Management Zone The first ZENworks Server you install is called the ZENworks Primary Server See Chapter 5 Installing the ZENworks Primary Server on page 41 4 ...

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Page 33: ...base to an Oracle 10g R2 Database on page 35 Section 3 5 Gathering the Database Information on page 37 NOTE For detailed information on backing up and restoring the ZENworks Data Store using PostgreSQL and optimizing the server database performance see Maintaining the ZENworks Data Store on PostgreSQL in the Novell ZENworks 7 27 3 Linux Management Administration Guide 3 1 Creating the Database Ins...

Page 34: ... platform Oracle supplies both zip and rpm files you must download the rpm files Install the following RPMs on the Primary Server and any Secondary Servers oracle instantclient basic version_number i386 rpm oracle instantclient jdbc version_number i386 rpm oracle instantclient sqlplus version_number i386 rpm 3 2 2 Linux x86 64 Bit The ZENworks Linux Management installation program looks for the Or...

Page 35: ...l zenworks share datamodel open the linux createdb oracle 10g sql file and follow the instructions in the file to configure the server 2 Copy the linux createdb oracle 10g sql server schema file and the linux init oracle 10g ora initialization script file from opt novell zenworks share datamodel to the Oracle 10g R2 database server location specified in the linux createdb oracle 10g sql file 3 3 2...

Page 36: ...ilities as follows as an Oracle database user exp zenadmin novell ORCL FILE NOVELL ZENWORKS ORA9ZLM72 DMP LOG NOVELL ZENWORKS ORA9ZLM72 LOG OWNER ZENADMIN where ORCL is the default Oracle system identifier This creates the NOVELL ZENWORKS ORA9ZLM72 DMP backup file and the ZENWORKS ORA9ZLM72 LOG log file on the Oracle 9i R2 database 4 Manually copy the NOVELL ZENWORKS ORA9ZLM72 DMP backup file from...

Page 37: ...username is zenadmin 8c Set the connection password The default password for the zenadmin user is novell 8d Add the following line to allow the Oracle 10g JDBC client to support data greater than 32 KB for CLOB datatypes property name connection SetBigStringTryClob true property 9 On the ZENworks 7 2 Linux Management server start all the ZENworks services by using the following command zlm config ...

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Page 39: ...agement with Interim Release 1a which is available at the Novell Downloads Web site http download novell com Download buildid Kh157xp2yWA to install ZENworks 7 2 Linux Management with IR1a Use the Novell ZENworks 7 2 Linux Management with Interim Release 2 CD to install ZENworks 7 2 Linux Management with IR2 For example to install ZENworks 7 2 Linux Management mount the product CD by using mount d...

Page 40: ...ement Installation Guide novdocx en 13 May 2009 Rather than verifying packages individually you can use the following script to verify all of the RPM packages on the media for i in find mount_point data packages name rpm do rpm K i done ...

Page 41: ...f you are using Novell eDirectory in your environment the Management Zone name must also be different from any eDirectory tree names Creates a password for the default ZENworks Administrator account You are prompted to supply the password Creates the ZENworks Data Store You are prompted to create a new PostgreSQL database or use an existing PostgreSQL or Oracle database For more information see Se...

Page 42: ... Management mount the product media by using mount dev cdrom zlm7 If you are using an ISO image rather than a physical media copy the ISO to a temporary folder on the Linux server then mount the image using the following command mount o loop tempfolderpath isoimagename iso mountpoint Replace tempfolderpath with the path to the temporary folder and replace mountpoint with the path to the file syste...

Page 43: ...xample Novell_Boston The name cannot be the same as any other ZENworks Management Zone in your network environment If you use Novell eDirectory it cannot be the same name as your eDirectory tree name Enter an Administrator password Enter the password you want assigned to the default ZENworks Administrator account Repeat the Administrator password Re enter the password Do you want ZENworks to insta...

Page 44: ...tarted For example if the Novell ZENworks Management Daemon is not running use the following command to start it etc init d novell zmd start For additional information about the ZENworks services see ZENworks Services in the Novell ZENworks 7 27 3 Linux Management Administration Guide 11b Conditional If you are using the PostgreSQL database confirm that it is running by using the following command...

Page 45: ... which the Oracle or the PostgreSQL database is running are in time sync 14 Continue with the next section Supplying Your Product License Code 5 3 Supplying Your Product License Code Your ZENworks system is installed with a 90 day evaluation license For your system to continue to work after 90 days you need to supply your product license To do so 1 Access the ZENworks Control Center using the foll...

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Page 47: ...Nworks Secondary Server 2 any ZENworks Servers to the ZENworks Data Store and 3 any managed device to its ZENworks Server In general this means that to achieve the best performance you should do the following Make sure that each managed device resides in the same local area network as its ZENworks Server For example if you have devices in a Los Angeles office and devices in a London offices and th...

Page 48: ...een it and the Primary Server you get the following error message The installer was unable to connect to the specified database Please verify the values you entered and try again Check the var opt novell log zenworks zlm config log file on the Primary Server and see which IP address the Primary Server thinks is trying to connect with it If the address is the router s address rather than the addres...

Page 49: ...l media copy the ISO to a temporary folder on the Linux server then mount the image using the following command mount o loop tempfolderpath isoimagename iso mountpoint Replace tempfolderpath with the path to the temporary folder and replace mountpoint with the path to the file system location you want to mount the image The path specified by mountpoint must already exist For example mount o loop z...

Page 50: ... as a ZENworks Secondary Server and then configures the ZENworks Server software components 13 When configuration of the ZENworks Server software components is complete you should verify the installation To do so 13a Confirm that the ZENworks services are running by using the following command opt novell zenworks bin zlm config status The screen output should show that all services are running log...

Page 51: ... schedule for replicating the packages from your Primary Server to your Secondary Servers By default no schedule is defined which means that no replication can take place until you define the schedule 1 Access the ZENworks Control Center by using the following URL https ZENworks_Primary_Server_Address Replace ZENworks_Primary_Server_Address with the IP address or DNS name of the Primary Server 2 C...

Page 52: ...13 May 2009 5 Click OK 6 To set up devices to be managed continue with the next section Setting Up Managed Devices Monthly Select the day of the month on which to replicate content to secondary servers and set other restrictions that might apply Schedule Type Description ...

Page 53: ... on page 115 7 1 Installing ZENworks Linux Management on SLES 10 IA 64 1 Back up the bin rpm file by using the cp bin rpm bin rpm bak command 2 Change the security level preference to None by using the rug set security level none command For more information see rug 1 in the Novell ZENworks 7 27 3 Linux Management Administration Guide 3 Open any text editor and create an install script ia64_72IR2_...

Page 54: ...rEdge servers You can also mirror the packages after installing the ZENworks Agent on the managed PowerEdge servers but before registering them in the ZENworks Management Zone Mirroring the Dell Update Packages prior to installing the ZENworks Agent or registering the servers in the Management Zone ensures that all Dell model numbers are loaded into the database the standard reports are run as the...

Page 55: ...ou want to manage using the ZENworks Linux Management features specific to PowerEdge servers start the installation program from the mount point using the following command zlm install o The o option installs the OEM module for Dell hardware required to use the features specific to Dell PowerEdge servers in ZENworks Linux Management If you install the ZENworks Agent using the o option you cannot u...

Page 56: ...he two default registration rules to register the device The rules cause the device to be added to either the Servers folder or the Workstations folder with the device s hostname used for its device name Before installing the ZENworks Agent on a large number of devices and registering them you should create registration keys and rules that enable you to place devices in specific folders and groups...

Page 57: ...rovide a unique name for the policy The name you provide displays in the ZENworks Control Center interface which is the administrative tool for ZENworks Linux Management Folder Required Type the name or browse to the folder that this policy will be created in Folders display in the ZENworks Control Center Description Provide a short description of the policy This description displays on the policy...

Page 58: ...ost change action Specify the actions to perform after the actual changes are done in the file Executable type Select Script from the drop down list Script to run Select Define Your Own Script from the drop down list Define your own script Type the following in the box bin bash INSTALLFILE opt novell oes_install selections novell base sel if f INSTALLFILE then chmod w INSTALLFILE fi 10 Click Next ...

Page 59: ...servers Before you can use these features you must install a newer release of the OpenIPMI driver than that included in the currently supported Linux distributions The following features are available for Dell PowerEdge servers in ZENworks Linux Management Dell Configuration bundles Let you use Preboot Services to configure a Dell PowerEdge server s BIOS BMC RAID and DRAC settings and to create a ...

Page 60: ...nux operating system to install the necessary build tools On SUSE Linux Enterprise Server for example you use YaST to install the kernel source and development environment 2 Download DKMS and the latest OpenIPMI driver for your specific operating system from the Dell Linux Community Web http linux dell com files openipmi Both files are included in the appropriate tarball for your server s operatin...

Page 61: ...mple novell zenworks zmd oem In the directory that you mounted the CD to data packages distribution zlm7de snapshots novell zenworks zmd oem 7 1 0 0 architecture rpm For more information see Creating RPM Bundles in the Novell ZENworks 7 27 3 Linux Management Administration Guide 6 Use ZENworks Linux Management to deploy the bundle containing DKMS OpenIPMI driver and the novell zenworks zmd oem pac...

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Page 63: ...oncepts and tasks while helping you understand the ZENworks approach to successfully managing workstations and servers In particular the tutorial explains how you can use folders and groups to minimize your management overhead and why you should create folders and groups before you register the devices in your system It also provides brief instructions for delivering software packages creating pol...

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Page 65: ...Security IV 65 novdocx en 13 May 2009 IV Security The information in this section includes the following Chapter 9 Understanding the Security of ZENworks Linux Management System on page 67 ...

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Page 67: ...he ZENworks Server and are accessible only as root etc opt novell zenworks hibernate cfg xml etc opt novell zenworks tomcat base server xml We recommend that you do not grant users additional permissions to the following directories etc opt novell zenworks var opt novell zenworks opt novell zenworks 9 2 Self Signed Certificates ZENworks Linux Management uses a self signed certificate The certifica...

Page 68: ...onnection You might want to take precautions to ensure that the connections between all ZENworks Servers and the ZENworks Data Store are as secure as possible For example you might want to use a private network for all communications between the ZENworks Server and its Data Store ZENworks administrator credentials are stored in the ZENworks Object Store No administrator credentials are stored in t...

Page 69: ...ts to the ZENworks Server Redirecting HTTP requests in ZENworks Control Center to port 443 by default 998 Imaging by the novell pbserv service 1229 Communicating UDP packets to the SOAP server Communication between the primary server and secondary server for content replication actions 1521 Communicating with the Oracle 9 2 database server 5505 Communicating with the SOAP server running on the ZLM...

Page 70: ...ld be in place in networks where this a concern 9 7 Root The ZENworks Linux Management software on both ZENworks Servers and managed devices considers the root user to be a trusted user No attempt is made to secure the ZENworks software or credentials used by the software from the root user eDirectory ports Services 10636 Used by LDAP TLS SSL 10389 Used by LDAP TCP 524 NCPTM request TCP port that ...

Page 71: ...ions of ZENworks Linux Management to ZENworks 7 2 Linux Management and ZENworks 7 2 Linux Management with IR1 IR1a IR2 Chapter 10 What s New in ZENworks Linux Management on page 73 Chapter 11 Upgrading to ZENworks 7 2 Linux Management on page 83 Chapter 12 Upgrading to ZENworks 7 2 Linux Management with IR1 IR1a on page 93 Chapter 13 Upgrading to ZENworks 7 2 Linux Management with IR2 on page 105 ...

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Page 73: ...0 As Managed Devices on page 74 Section 10 1 3 Support for Dell Update Package Bundles on page 74 Section 10 1 4 Support for Dell Configuration Bundles on page 75 Section 10 1 5 New Package Management Features on page 75 Section 10 1 6 Package Management for PPC Itanium and zSeries Devices on page 75 Section 10 1 7 Updates to the Imaging Functionality on page 75 Section 10 1 8 Mirroring on page 76...

Page 74: ...lows you to automatically or manually run AutoYaST and kickstart installations run ZENworks script devices make an image of device hard drives restore images to devices and apply existing images to multiple devices For more information see Preboot Services in the Novell ZENworks 7 27 3 Linux Management Administration Guide Hardware and Software Inventory ZENworks Linux Management lets you collect ...

Page 75: ...tribute any files that are not part of an RPM package For more information see Creating File Bundles in the Novell ZENworks 7 27 3 Linux Management Administration Guide Best Package Support SLES 10 and SLED 10 users have the option of choosing the best package to install on their devices This feature helps solve the incompatibility issues related to some key packages in the latest versions of SLES...

Page 76: ...re Remover applets are components of the desktop that work through the ZENworks Agent In ZENworks 7 2 Linux Management these three easy to use desktop applets provide users with the ability to update existing software install new software remove existing software from their managed devices and view and edit system preferences These three desktop applets replace the user interface clients used in p...

Page 77: ... packages Click a device object click the Inventory tab then click Bundle Details The Installed Bundles page provides a list of bundles that when clicked shows a detailed list of packages for the bundle Bundle Persistence With ZENworks Linux Management bundles persist After the initial installation of the bundle the ZENworks Linux Management Agent running on the managed device checks each time it ...

Page 78: ...s in a folder click the Devices tab click the link for a device or folder click the Settings tab then click ZMD Settings in the Settings list For more information see Configuring Management Zone Settings in the Novell ZENworks 7 27 3 Linux Management Administration Guide View Printable Inventory Available from Server Workstation Tasks section in the upper left corner of the ZENworks Control Center...

Page 79: ...go to the ZENworks Control Center click the Configuration tab then click Novell Customer Center in the Management Zone Settings list Click the icon for more information 10 2 What s New in ZENworks 7 2 Linux Management with Interim Release 1 The following sections describe the new features and enhancements in Novell ZENworks 7 2 Linux Management with Interim Release 1 IR1 Section 10 2 1 ZENworks Li...

Page 80: ... only the ZENworks Agent installation 10 4 What s New in ZENworks 7 2 Linux Management with Interim Release 2 The following sections describe the new feature in Novell ZENworks 7 2 Linux Management with Interim Release 2 IR2 Section 10 4 1 ZENworks Linux Management Server Support for SLES 10 SP2 on page 80 Section 10 4 2 Support for New Platforms As Managed Devices on page 81 Section 10 4 3 Java b...

Page 81: ...ed device cannot access the ZENworks Linux Management server The managed device can process only query commands such as rug bl however it cannot process the bundle or package commands such as rug bin rug in rug ref rug brm or rug rm For more information see zmd 8 in Novell ZENworks 7 27 3 Linux Management Administration Guide 10 4 6 xzlmmirror Utility ZENworks 7 2 Linux Management with IR2 Hot Pat...

Page 82: ... can also migrate ZENworks data from your Oracle 9i R2 database to an Oracle 10g R2 database if you have installed ZENworks 7 2 Linux Management IR2 Hot Patch 2 For more information see Section 3 4 Migrating the Data from an Oracle 9i R2 Database to an Oracle 10g R2 Database on page 35 ...

Page 83: ...mited upgrade support between the two versions The following sections provide more information Section 11 1 Upgrading the ZENworks Servers and the Managed Devices to ZENworks 7 2 Linux Management on page 83 Section 11 2 Increasing the Security Level After Upgrading a ZENworks Server from ZENworks 7 Linux Management with IR1 on page 90 Section 11 3 Changes to Bundle Schedules in ZENworks 7 2 Linux ...

Page 84: ... in place upgrade allows for an upgrade without scheduling down time for the system because the server and devices are upgrading relatively quickly Perform the following procedures in the order listed to upgrade the ZENworks servers and ZENworks Agent software components 1 Performing an In Place Upgrade on the ZENworks Primary Server on page 84 2 Performing an In Place Upgrade on a ZENworks Second...

Page 85: ... upgrade completes refer to var opt novell log zenworks zlm upgrade log to ensure that the upgrade is successful 12 Conditional If you have ZENworks Secondary Servers to upgrade continue with Performing an In Place Upgrade on a ZENworks Secondary Server on page 85 13 Continue with Upgrading Managed Devices Manually on page 86 or Continue with Upgrading Managed Devices by Using Upgrade Bundles on p...

Page 86: ...s upgrades zmd and runs upgrade scripts After the upgrade is complete the ZENworks services are restarted This might take a few minutes 8 Conditional Repeat Step 1 through Step 7 f or each ZENworks Secondary Server that you want to upgrade 9 Continue with Upgrading Managed Devices Manually on page 86 or Continue with Upgrading Managed Devices by Using Upgrade Bundles on page 87 11 1 3 Upgrading Ma...

Page 87: ... you created while performing an in place upgrade on the ZENworks Primary Server Step 10 on page 85 to hold the upgrade bundles 3 Click the underlined name of the desired upgrade bundle to display its details 4 Click the Details tab 5 In the Scriptable Actions section at the bottom of the Details page click New to display the New Scriptable Action dialog box 6 In the Scriptable action drop down li...

Page 88: ...Click Apply at the bottom of the Details page 16 In the RPM Package Bundle Settings section of the Details page click Deploy to deploy the new version of the bundle 17 Continue with Creating Catalogs for Upgrade Bundles on page 88 Creating Catalogs for Upgrade Bundles 1 Click the Bundles tab 2 Click New then click Catalog to open the Create New Catalog Wizard 3 Specify a name for the catalog then ...

Page 89: ...the upgrade immediately set the start date to today and the start time to 12 a m The Remote Execute policy is executed at the next scheduled refresh for the devices Alternately you can manually refresh the devices 12 Click Next to display the Finish page then click Finish The Remote Execute policy is enforced as scheduled after the managed devices next scheduled refresh If the time you specified i...

Page 90: ...enforcers 7 2 1 0 novell zenworks tightvnc 1 2 9 6 zen updater 7 2 1 0 1 3d Click Action Set Freshen 4 Optional If SLES 10 or SLED 10 are running on DELL server and the managed devices have the default zmd agent installed do the following if you want to collect the Dell inventory of the devices 4a In the Packages panel select novell zenworks zmd oem 4b Click Action Unset Freshen 11 2 Increasing th...

Page 91: ...or Monthly schedules are treated as Relative to Refresh after the upgrade If you look at a bundle s properties in the ZENworks Control Center after the upgrade an upgraded bundle that was originally configured using the Day of the Week Specific or Monthly schedule has the eliminated schedule type listed but deploys or installs using the Relative to Refresh schedule You can manually change the bund...

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Page 93: ...ble as an OEM release to Dell PowerEdge customers only ZENworks 7 2 Linux Management IMPORTANT You cannot upgrade the previous versions of the ZENworks Linux Management server to ZENworks 7 2 Linux Management with IR1a You cannot upgrade from ZENworks 6 6 x Linux Management directly to ZENworks 7 2 Linux Management with IR1 IR1a If you have ZENworks 6 6 x Linux Management systems that you want to ...

Page 94: ...agement Administration Guide Ensure that eDirectory is listening on port 10389 Take an image of the ZENworks servers Ensure that the ZENworks Linux Management server and the server on which the Oracle or the PostgreSQL database is running are in time sync Remove OpenLDAP 2 from the ZENworks Server if it is installed 1 To verify whether OpenLDAP 2 has been installed execute rpm qa grep openldap2 at...

Page 95: ...er mount the Novell ZENworks 7 2 Linux Management with Interim Release 1 CD by using the mount device mountpoint command For example mount dev cdrom zlm72 If you are using an ISO image rather than a physical CD copy the ISO to a temporary folder on the Linux server then mount the image using the following command mount o loop tempfolderpath isoimagename iso mountpoint Replace tempfolderpath with t...

Page 96: ...tion see Performing an In Place Upgrade on the ZENworks Primary Server on page 95 1 Make sure the server meets the requirements See Section 2 1 ZENworks Server Requirements on page 25 2 Apply the TID 3160279 For more information about applying the TID see Novell Support http www novell com support 3 At the Linux server mount the Novell ZENworks 7 2 Linux Management with Interim Release 1 CD by usi...

Page 97: ...to var opt novell zenworks lib www on the Secondary server 11 Change the ownership of ostargets xml to zenworks by executing chown zenworks zenworks var opt novell zenworks lib www ostargets xml at the server console prompt 12 Conditional Repeat Step 1 through Step 11 f or each ZENworks Secondary Server that you want to upgrade 13 Continue with Upgrading the Managed Device to ZENworks 7 2 Linux Ma...

Page 98: ...1 IR1a use one of the following ways Upgrading Managed Devices by Using Upgrade Bundles on page 98 Upgrading the ZENworks 7 2 Linux Management Managed Device to ZENworks 7 2 Linux Management with IR1 by Using the Hot Patch 5 Channel on page 102 12 3 1 Upgrading Managed Devices by Using Upgrade Bundles You can upgrade the managed devices from ZENworks 7 Linux Management with IR1 ZENworks 7 Linux Ma...

Page 99: ... Paste the contents of the post install sh script file into the Script content box You can access the script file from the data directory located within the directory on which ZENworks 7 2 Linux Management with IR1 IR1a IR2 is mounted For example if ZENworks 7 2 Linux Management with IR1 IR1a IR2 is mounted on zlm72 install the post install sh script file resides in the zlm72 install data director...

Page 100: ...Next to display the Remote Execute Policy page 5 From the Script to run drop down list choose Define your own script 6 Paste the contents of the policy sh script file into the Script content box You can access the script file from the mount point data directory The Policy script performs the following tasks Subscribes to the catalog containing the upgrade bundle Installs the upgrade bundle on the ...

Page 101: ...SLES 10 or SLED 10 managed device 1 Execute the usr bin rug sub catalog_name command where catalog_name is the catalog assigned to the managed device 2 Execute the usr bin rug bin y upgrade_bundle_name command where upgrade_bundle_name is the upgrade bundle in the catalog assigned to the managed device IMPORTANT It takes approximately five minutes for the upgrade bundle to be installed and for the...

Page 102: ...gename iso mountpoint Replace tempfolderpath with the path to the temporary folder and replace mountpoint with the path to the file system location you want to mount the image The path specified by mountpoint must already exist For example mount o loop zlm72 ZEN72_LinuxMgmt iso zlm72 install NOTE The ISO image of ZENworks 7 2 Linux Management with IR1a is available at the Novell Downloads Web site...

Page 103: ...edules in ZENworks 7 2 Linux Management with IR1 Because of the elimination of certain schedule types for bundles in ZENworks 7 2 Linux Management with IR1 the deployment and installation schedules for bundles that existed in your ZENworks system prior to upgrading might behave differently ZENworks 7 2 Linux Management with IR1 supports the following schedule types for bundles Date Specific Event ...

Page 104: ... previous version installation options are available for use with the zlm install command For more information see Section A 1 Installation Options on page 117 Option Description a Upgrades the ZENworks Agent on a managed device b Creates bundles that can be used to upgrade ZENworks Linux Management devices This option must be executed only on the ZENworks Primary Server ...

Page 105: ... installed ZENworks 7 Linux Management Dell Edition Your current ZENworks 7 Linux Management Dell Edition system must have the latest patches installed This release was available as an OEM release to Dell PowerEdge customers only ZENworks 7 2 Linux Management ZENworks 7 2 Linux Management with IR1 Your current system must have ZENworks 7 2 Linux Management with IR1 installed You cannot upgrade fro...

Page 106: ... Upgrading from ZENworks Linux Management 7 2 to ZENworks Linux Management 7 2 with IR2 on page 110 Section 13 3 Upgrading from ZENworks 7 2 Linux Management with IR1 to ZENworks 7 2 Linux Management with IR2 on page 111 Section 13 4 Increasing the Security Level After Upgrading a ZENworks Server from ZENworks 7 Linux Management with IR2 on page 112 Section 13 5 Changes to Bundle Schedules in ZENw...

Page 107: ...t Dell Edition release to ZENworks 7 2 Linux Management with IR2 using the same ZENworks Primary Server For example suppose your ZENworks Primary Server on your ZENworks 7 Linux Management with IR1 system is installed on a SLES 9 32 bit device and you want to upgrade to ZENworks 7 2 Linux Management with IR2 Using an in place upgrade results in the previously described ZENworks Linux Management sy...

Page 108: ...down the page then enter Y to accept the agreement 6 Enter Y when you are asked if you are upgrading a ZENworks Primary Server Make sure all ZENworks services on secondary servers are stopped You can execute opt novell zenworks bin zlm config stop to shut down the services on secondary servers 7 Press Enter to continue The upgrade program stops ZENworks services subscribes to the upgrade channels ...

Page 109: ...7 Enter Y when you are asked if you have upgraded the ZENworks Primary Server Ignore any failed to stop errors that you receive For example you receive an error indicating that eDirectory could not be stopped but it was already stopped when you executed opt novell zenworks bin zlm config stop in Step 6 on page 108 The upgrade program stops ZENworks services subscribes to the upgrade channels upgra...

Page 110: ...image using the following command mount o loop tempfolderpath isoimagename iso mountpoint Replace tempfolderpath with the path to the temporary folder and replace mountpoint with the path to the file system location you want to mount the image The path specified by mountpoint must already exist For example mount o loop zlm72 ZEN72_LinuxMgmt iso zlm72 install 3 Log in as root then start the upgrade...

Page 111: ... the TID 3859039 For more information about applying the TID see Novell Support http www novell com support 4 Install ZENworks 7 2 Linux Management with IR1 Hot Patch 5 For more information on how to obtain and install the Hot Patch contact Novell Support http www novell com support 13 2 2 Upgrading the Managed Device from ZENworks 7 2 Linux Management to ZENworks 7 2 Linux Management with IR2 Upg...

Page 112: ...ding the Managed Device from ZENworks 7 2 Linux Management with IR1 to ZENworks 7 2 Linux Management with IR2 Upgrading managed devices to ZENworks 7 2 Linux Management with IR2 installs the new ZENworks Agent Upgrading the ZENworks 7 2 IR1 Linux Management Managed Device to ZENworks 7 2 Linux Management with IR2 by Using the Hot Patch 5 Channel on page 112 Upgrading the ZENworks 7 2 IR1 Linux Man...

Page 113: ...tain policies Day of the Week Specific Monthly In an upgrade from ZENworks 7 Linux Management with IR1 or ZENworks 7 Linux Management Dell Edition any bundles that were configured using the Day of the Week or Monthly schedules are treated as Relative to Refresh after the upgrade If you look at a bundle s properties in the ZENworks Control Center after the upgrade an upgraded bundle that was origin...

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Page 115: ...e following sections are referenced from other sections in this Novell ZENworks 7 2 Linux Management Installation Guide Appendix A Additional Installation Information on page 117 Appendix B Hot Patches on page 123 Appendix C Documentation Updates on page 127 ...

Page 116: ...116 Novell ZENworks 7 2 Linux Management Installation Guide novdocx en 13 May 2009 ...

Page 117: ...ks Agent on managed devices as described in Section 7 2 Installing the ZENworks Agent and Registering the Device on page 54 you used the a or o installation options NOTE If you are performing an upgrade from a previous version of ZENworks Linux Management as explained in Upgrade on page 71 you can use upgrade options with the zlm upgrade command For more information see Upgrade Options on page 91 ...

Page 118: ...evice before installing ZENworks Linux Management When you install ZENworks Linux Management on the device you must use the x switch to avoid dependency problems Running zlm install a x skips any packages that require the X Window System During the installation process you must agree when it says that the installation lacks the zmd gconfpolicyenforcer novell zenworks zmd rmagent and vnc components...

Page 119: ...nagement on a SLES 9 Server with a Minimal Installation When you install SUSE Linux Enterprise Server SLES 9 we strongly recommend that you perform a Default installation If you install SLES 9 using a Minimal installation which does not include X Window System support ensure that you do the following Before installing ZENworks Linux Management on the server install the glib2 XFree86 libs and compa...

Page 120: ...glibc multiple glibc locale multiple grep eDirectory gtk2 gtk sharp hal libzypp insserv postgres krb5 postgres libacl policyenforcers libcom_err postgres libgcc libzypp libglade2 libidn libzypp libjpeg x11vnc libjpeg 32bit libstdc libzypp libxml2 multiple libzypp zmd backend mktemp multiple mono core ncurses python openssl libzypp orbit2 policyenforcers pam postgresql pango gtk sharp popt libzypp ...

Page 121: ...atic IP or permanently leased DHCP Address To resolve this error 1 Make sure that the following entry is present in etc hosts before installing ZENworks Linux Management 127 0 0 1 localhost localdomain localhost If the entry 127 0 0 2 hostname localdomain hostname is present in the file add 127 0 0 1 hostname localdomain hostname before the entry to look similar to the following 127 0 0 1 hostname...

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Page 123: ...evices you can use AutoYaST See Section B 2 Using AutoYaST to Install Hot Patches on Managed Devices on page 123 for details B 2 Using AutoYaST to Install Hot Patches on Managed Devices You can use AutoYaST where you require customization or require no user intervention You do this by using a control file that has the installation and configuration details You can use the configuration interface o...

Page 124: ... 15 0 3 noarch rpm file from inst source utils http en opensuse org Inst source utils and install it By default the following files are created under the usr bin directory create_directory yast create_md5sums create_package_descr createpatch create_repo_for_patch sh create_update_source sh 4 In the create_update_source sh file set the values as follows UPDATES SOURCE zlm updates NAME zlm updates w...

Page 125: ...ith the following content nfs install_source_path zlm update 12 Edit the packages section in the control file to include the ZENworks Linux Management client package details For example package liby2util package package libzypp package package libzypp zmd backend package package novell zenworks install package package novell zenworks utilities package package novell zenworks zmd actions package pa...

Page 126: ...erts false rug sa ZLM Server IP zlm server echo Fnished Registration source script init scripts profile 14 Prepare an info file for starting the AutoYaST installation An example of the info file is shown below install nfs NFSServerIP install_source_path netdevice eth0 server NFSServerIP serverdir install_source_path ip IP address of the device netmask NetMask of the device gateway Gateway of the d...

Page 127: ...d to know whether a copy of the PDF documentation you are using is the most recent the PDF document contains its publish date on the front title page The documentation was updated on the following dates Section C 1 July 20 2009 on page 127 Section C 2 December 12 2008 Hot Patch 3 on page 128 Section C 3 September 25 2008 Hot Patch 2 on page 128 Section C 4 May 19 2008 Interim Release 2 on page 129...

Page 128: ... Section 2 3 Managed Device Requirements on page 26 Added Novell Open Enterprise Server 2 SP1 on the 32 bit and 64 bit x86 architectures to the list of operating systems supported on the managed devices Location Change Section 3 3 Configuring Oracle 10g Release 2 as a Remote Database Server on page 35 Added this section for ZENworks 7 2 Linux Management with IR2 Hot Patch 2 Section 3 4 Migrating t...

Page 129: ...Nworks 7 2 Linux Management with IR1 Section 2 3 Managed Device Requirements on page 26 Added SLES 10 SP2 SLED 10 SP2 RHEL 5 1 on the 32 bit x86 and 64 bit x86_64 architectures to the list of operating systems supported for ZENworks 7 2 Linux Management with IR2 Location Change Section 5 2 Installing the ZENworks Server Software on page 41 Updated information for ZENworks 7 2 Linux Management with...

Page 130: ... on page 71 Re organized the content Section 10 4 What s New in ZENworks 7 2 Linux Management with Interim Release 2 on page 80 Added the section with information for IR2 Chapter 13 Upgrading to ZENworks 7 2 Linux Management with IR2 on page 105 Added this section with information for IR2 Location Change Section 2 3 Managed Device Requirements on page 26 Added RHEL4 64 bit x86_64 and RHEL5 64 bit ...

Page 131: ... page 131 Section C 7 2 Installation on page 132 Section C 7 3 Upgrade on page 132 C 7 1 System Requirements The following changes were made in this section Chapter 12 Upgrading to ZENworks 7 2 Linux Management with IR1 IR1a on page 93 Updated this section with ZENworks 7 2 Linux Management with IR1a information Location Change Section 2 3 Managed Device Requirements on page 26 Added OES 2 on 32 b...

Page 132: ...rks 7 2 Linux Management with IR1 Section 2 3 Managed Device Requirements on page 26 Added SLES 10 SP1 SLED 10 SP1 and RHEL5 on 32 bit x86 architecture to list of operating systems supported for ZENworks 7 2 Linux Management with IR1 Location Change Part III Installation on page 31 Updated the chapter with ZENworks 7 2 Linux Management with IR1 information Location Change Section 10 2 What s New i...

Page 133: ...rformed for configuring any other Novell products on the Novell Open Enterprise Server after installing the ZENworks 7 2 Linux Management Agent Location Change Section 2 3 Managed Device Requirements on page 26 Removed Novell Open Enterprise Server from the Operating System list Location Change Section 11 1 Upgrading the ZENworks Servers and the Managed Devices to ZENworks 7 2 Linux Management on ...

Page 134: ...e eDirectory error message If you are installing to a device that is configured with DHCP you might encounter the following eDirectory error in zlm config eDir failed to start properly Please ensure that this machine is configured with a static IP or permanently leased DHCP Address For detailed information on how to resolve the error see Section A 5 Installing a ZENworks Server on a Device Configu...