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TOOL WARRANTY
USER RESPONSIBILITY
•
Photos and all numbers from retaining pin slot must accompany all warranties
submitted to NPK. These photos can be 35 mm, Polaroid, or digital.
•
The installer, user, operator, repairer, assumes responsibility to read, understand
and comply with NPK’s written INSTALLATION, OPERATOR, and SERVICE
INSTRUCTIONS.
•
All labor costs.
•
Any expense incurred by field repair.
•
Tool failures as shown at locations tb (see NPK Operators Manual for correct
operating procedures):
CAUSE
OF
FAILURE
tb1 – Typical break from bending
overload.
tb2 and tb3 – repeated blank hammering.
tb3 – bending overload due to excessive
wear of the tool bushings.
tb4 – corner loading due to excessive
wear of the tool bushings.
tb5 – bending overload from excessive
prying or slant hammering.
tb6 – deformation from overheating by
hammering in the same position for more
than 30 seconds.
tb7 – chipped, due to wrong application,
or overheating by hammering in same
position for over 30 seconds.
THESE WARRANTIES DO NOT COVER FAILURES RESULTING FROM:
•
Installation, alteration, operation, maintenance, repair or storage which NPK judges
improper.
•
Inadequate lubrication.
•
Exceeding the tool and/or tool bushing wear limit.
•
Unreasonable delay in making a repair after being notified of a potential product
problem.
THESE WARRANTIES SPECIFICALLY EXCLUDE:
•
Any tool which is altered, welded, hardfaced or re-sharpened.
•
Replacement due to tip or shank wear.
•
Installations not approved by NPK.
•
Use of parts not sold by NPK.
THE USE OF “WILL FIT” PARTS WILL VOID THE
WARRANTIES OF ANY AND ALL PARTS DAMAGED AS A RESULT OF THE
FAILURE OF THE “WILL FIT” PARTS.
•
Parts shipping charges in excess of those which are usual and customary. (Air
freight, unless pre-approved, will not be covered).
•
Duties, brokerage fees, and local taxes.
WARRANTY REPAIRS DO NOT EXTEND THE STANDARD WARRANTY PERIOD.
LIMITATIONS AND EXCLUSIONS
Violation of any federal, provincial, state or local laws, ordinances, rules or regulations,
or removal or alteration of product serial numbers void NPK’s written product
warranties.
Application for warranty must be made within 30 days of failure.
