NTI UNIMUX SERIES USB KVM SWITCH
21
TROUBLESHOOTING
PROBLEM:
Keyboard Errors
SOLUTION:
Check cable connections on each CPU and the switch.
PROBLEM:
No Video
SOLUTION:
•
Check cable connections on each CPU and the switch. Verify that keyboard and video connect from each
CPU to matching ports. After reconnecting, CPU may need to be re-booted in order to sense the monitor
connection.
•
Make sure monitor is configured for digital DVI video (not analog DVI). See your monitor instructions for how
to do this.
•
Press the “DDC” button on the back of the unit.
PROBLEM:
No Mouse Movement
SOLUTION:
Check cable connections of mouse. Verify that mouse driver was loaded.
PROBLEM:
U
nit is not displaying full 1920x1200, 1920x1024 works OK.
SOLUTION:
If source identifies monitor as MTK 5380 (which is the monitor used
to test the UNIMUX
)
p
ress the DDC button on the back of the unit.
