391
Appendix/Exter
nal De
vices/T
roub
leshooting
Trouble
Cause and Remedy
Cannot use the Music Touch Key or Viewing
Touch Key.
Check if the Key is locked (P.130).
Check if the Key is available to the function (P.26).
An image other than that you set is displayed
for an incoming call.
If multiple images are set for the incoming image for voice/
videophone call, the image is displayed in the following order
of priority (P.92, 95, 102).
1. Des call display set in the Phonebook
2. Des call display set in the Group setting
3. Incoming image set in the Incoming set
When an i-motion or Chaku-Uta Full
®
is set for the ring tone or
an i-motion is set for the incoming image, however, the order
of priority may vary.
A ring tone other than that you set sounds for
an incoming call.
If multiple ring tones are set for voice/videophone call, the
ring tone sounds in the following order of priority (P.92, 95,
103, 351, 353).
1. Ring tone set in the Number Setting (when a call is placed
to an Additional No. for the Multi Number)
2. Des phone tone set in the Phonebook
3. Des phone tone set in the Group setting
4. Ring tone of the Ringtone for Number B of 2in1
5. Ring tone set in the Incoming set
When an i-motion or Chaku-Uta Full
®
is set for the ring tone or
an i-motion is set for the incoming image, however, the order
of priority may vary.
A ring tone other than that you set sounds for
an incoming mail.
If multiple ring tones are set for mail, the ring tone sounds in
the following order of priority (P.92, 95, 103).
1. Des mail tone set in the Phonebook
2. Des mail tone set in the Group setting
3. Ring tone set in the Incoming set
When an i-motion or Chaku-Uta Full
®
is set for the ring tone,
however, the order of priority may vary.
The incoming indicator in the color other than
that you set lights for an incoming call or mail.
If multiple incoming indicators are set for voice call/
videophone call/mail, the incoming indicator flashes in the
following order of priority (P.92, 95, 103).
1. Select phone/mail Illum. set in the Phonebook
2. Select phone/mail Illum. set in the Group setting
3. Indicator color set in the Incoming set
The incoming indicator flashes in certain cycle.
Check if the Missed call is set to [ON] (P.118).
The charge indicator stays lit.
Check if [Charging] of the Backlight always on is set to [ON]
(P.113).
In this setting, it may take time to complete charging, but this
is not a malfunction.
Check if you use a function such as the videophone, data
communication, and i-
α
ppli while charging the battery.
In this case, it may take time to complete charging, but this is
not a malfunction.
The keypad sound is not heard.
Check if the Keypad sound volume is set to [OFF] (P.104).
Check if the Manner mode is set (P.108).
The display is slow to react on pressing a key.
This may occur when a large amount of data is stored in the
FOMA terminal.
The Total calls cost does not increment.
It does not increment if the counter reaches the upper limit
value (about ¥16,770,000) of total calls cost of UIM. Reset the
counter to ¥0 (P.329).
Data communication does not start.
Check if you use USB HUB. If you use USB HUB, it may not
work properly.
Cannot watch One Seg.
Check if you are outside of the Terrestrial digital TV broadcasting
service area or in the places with the weak radio wave condition.
Check if the UIM card is inserted.
Check if the channel is set (P.242).