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Appendix/Index
By sharing screens of your terminal with an
operator of Anshin Enkaku Support center,
you can receive technical support to make
settings, use applications, or connect
peripheral devices such as PC. (in Japanese
only)
･
This service is not available when your
docomo nano UIM card is not inserted, during
international roaming, or in Airplane mode.
･
Anshin Enkaku Support is a paid service
requiring subscription.
･
Some operations and settings are not
supported.
･
For details on Anshin Enkaku Support, refer to
NTT DOCOMO website.
You can use the Q&A site dedicated to Anshin
Enkaku Support subscribers, or LINE for
inquiries of the operator.
･
The screen-sharing service is not available
when using LINE for inquiries.
1
Call
あんしん遠隔サポートセンター
(Anshin Enkaku Support center).
From DOCOMO mobile phones
(No prefix) 15710 (toll free)
From land-line phones
0120-783-360
Business hours: 9:00 a.m. to 8:00 p.m., open
all year round
･
To make a call to the Anshin Enkaku
Support center from the terminal, from
the Home screen, [apps folder]
u
[
遠隔
サポート
(Enkaku support)]
u
[
電話で問
い合わせる
(Call for inquiries)]
u
.
2
From the Home screen, [apps
folder]
u
[
遠隔サポート
(Enkaku
support)].
3
[
接続画面に進む
(Go to the
connection screen)]
u
[
同意する
(Agree)].
4
Enter the connection number
notified by DOCOMO
u
[
開始
(Start)].
5
Enkaku support starts when you
are connected.
あんしん遠隔サポート
(Anshin
Enkaku Support)
Sharing screens with the
operator (for inquiries on
phone)
Summary of Contents for SO Series
Page 1: ...18 10 INSTRUCTION MANUAL ...
