Roadside Emergencies
. Roadside emergencies can occur at any given time while traveling. The
following guidelines will help you resume travel faster in the case of a roadside emergency:
1. To obtain service, locate your nearest authorized nuCamp dealer using our “Find a Dealer”
feature on the website at
www.nucamprv.com
.
2. If you cannot find an authorized dealer in close proximity to your location, you may try:
• Searching online for a service center near you.
• Asking campground staff for service centers nearby.
• Acquiring a local Yellow Pages phone book and check for RV service centers.
• Contacting the dealer you bought your trailer from.
• Contacting nuCamp Customer Service.
3. Upon locating a Service Center have the camper repaired. Unless you are still in the warranty
period of your camper you will be responsible for repair costs. If you believe you qualify for
warranty coverage, please have the repair center contact the nuCamp Warranty Department by
phone at
844-823-9112
or email at
warranty@nucamprv.com
for pre-approval of repair coverage.
4. If you have an emergency repair on a weekend, after business hours or on a holiday when
nuCamp Warranty Department personnel are not available, take the initial steps and find
your nearest dealer. Should the situation be dire in nature, where it materially affects your
ability to camp or operate your camper, please have it repaired and then contact the Warranty
Department during normal business hours to acquire coverage approval. (Note: nuCamp
does not guarantee any repairs are eligible for warranty coverage until approval is given through
the Warranty Department.)
