DEALER RESPONSIBILITY
When you purchase your camper, nuCamp expects the following of the dealer:
1. Perform a Pre-Delivery Inspection (PDI). The inspection must include the testing of all systems
and components installed in your new camper. Your camper must pass the PDI test before it
is eligible to be sold to you. nuCamp does not control dealer actions and is not responsible for
an incomplete PDI.
2. Give you a complete tour of your camper’s appliances and features and teach you how to
operate each of the systems.
3. Prepare your camper for your first camping trip with all equipment in running order and ready to
be used.
4. Provide you, the owner, access to this Owner’s Manual.
5. Provide and explain to you the nuCamp One Year Limited Warranty, Three Year Limited Structure
Warranty and the Warranty Claim Procedure.
6. Register your One Year Limited Warranty online at
www.nucamprv.com
. You should receive a
confirmation email when the warranty has been activated.
7. Provide you with two sets of keys and all remotes needed to operate select appliances and
components in your camper.
8. Provide you with the complete Owner Package which has all component user manuals and other
complimentary items from nuCamp. This is located within the trailer when shipped from nuCamp.
9. Assist you in locating model and serial numbers of each installed component and walk you
through activating the manufacturer warranties.
10. Discuss and plan with you what to do in case of service needed on your camper, whether local or
abroad. This includes repairs not under warranty.
11. Service the full nuCamp lineup. Please note: A nuCamp dealer that does not sell truck campers
is not required, nor expected to, perform work on said product. Furthermore, should a nuCamp
dealer be booked with service work for a considerable amount of time, the only event where the
nuCamp dealer is required to accommodate repair work immediately would be when the
owner is traveling and away from home.
OWNER RESPONSIBILITY
Before, during and after the purchasing process of your new camper, nuCamp expects the following of
you, the owner:
1. You fully inspected the entire camper for any kind of defects and have found it acceptable, clean,
and completely free of damage.
2. You acquired access to this Owner’s Manual.
3. You were shown how to operate each feature and function of your new camper and are fully
aware of the maintenance schedule required to keep your camper in excellent operating order.
4. You have agreed to be responsible to properly maintain your new purchase and perform any
needed service in a timely manner.
5. You have read and understood all safety messages in various locations on the camper and
in this manual. You have agreed that nuCamp is not liable for any warranty coverage
or compensation for injury or loss sustained through the disregarding of safety messages,
regardless of your awareness. You are fully responsible.
6. With dealer assistance, you have registered all warranties of installed components. To avoid loss
of coverage it is crucial that you activate each warranty registration in the prescribed time limit.
7. You had a chance to review, read and fully understand the nuCamp One Year Limited Warranty,
Three Year Limited Structure Warranty and the Warranty Claim Procedure.
8. You received a copy of One Year Limited Warranty before your purchase was completed. You
read and agreed by written signature to the terms and conditions contained therein.
9. You had any and all questions answered by the dealer.
10. You have responsibly protected yourself and others by acquiring insurance coverage on your
camper. Consult your insurance agent for appropriate coverage before leaving the dealership
with your new camper.
OWNER’S PACKET
An owner’s packet is included in every camper manufactured by nuCamp. This packet includes all your
component user manuals and warranty cards. The Packet and its contents (except for complimentary
items from nuCamp) should be considered a working part of the camper equipment and must be
passed to new owners at any sale.
WARRANTY REGISTRATION
For the best warranty service please be sure that your warranty registration has been submitted to the
Warranty Department at nuCamp. While nuCamp expects your dealer to submit the registration, it will
ultimately be in your best interest to confirm that the warranty registration request has happened. If
you have not received confirmation of the completed warranty registration form, please contact the
nuCamp Warranty Department by phone at 844-823-9112 or email at
warranty@nucamprv.com
and
request confirmation. Have your camper’s Vehicle Identification Number (VIN) available when you
contact us.
COMPONENT REGISTRATIONS
Most installed appliances, features and components included with your camper will have a warranty of
some type and some may be eligible for coverage under the nuCamp One Year Limited Warranty. Refer
to the included user manuals in your owner’s packet for any information the supplier has listed.
FIRE SAFETY PLAN
In case of fire or weather emergencies, it is vital to have a Safety Plan developed for all occupants. The
plan should be rehearsed and frequently practiced. Review the safety warnings in the General Safety
portion of this manual for details. Pay attention to door and emergency exit window locations, fire
safety and how to operate safety equipment in your camper.
Educate all occupants on the following:
1. The meaning of each alarm equipped in the camper.
2. The designated outside meeting place a safe distance away from the camper where everyone
gathers in an emergency. This should be chosen at each stop after parking your camper.
3. The instructions for using the emergency exits. Practice finding the exit blindfolded. In case of a
real fire, smoke may obstruct your vision.
4. The safety procedure in the event of a fire, smoke or gas: stay low to the floor, avoid breathing in
the fumes and exit immediately.
5. The safety procedure in the event clothing catches fire: Stop, Drop and Roll. STOP, don’t run,
DROP to the ground, and ROLL back and forth until the fire is extinguished. Use your hands
to shield your face from the fire. Running will only increase a fire.
6. The location of emergency phone numbers and the conditions under which emergency services
should be called
7. The contact information for a friend or relative who will serve as an emergency contact. Make
this information available to all your family members.
Consult your local fire department for assistance in compiling a comprehensive Safety Plan for your
specific camper.
GETTING STARTED
