59
Nucleus Freedom Speech Processor
Other problems
You may encounter some other problems that the H
messages, indicator light and tone don’t directly refer to. Take
the following steps to try to fi x the problem.
If there is still a problem after you have made all the checks,
contact your clinician. The speech processor should only be
repaired by a person authorised by Cochlear Limited.
1. No sound
If sound stops, check which H message is showing and follow
the suggestions in the Help message table.
If the H4 message is showing:
•
Turn the speech processor off and then on.
•
Increase the microphone sensitivity or volume level.
If the level is very low, that is at around 0, and you are in
a very quiet room, the H4 message may show.
If no sound is heard, and the H4 message remains, reset
the level to the original position. If you leave it at the
higher level and change to use the in-built telecoil or
connect an accessory then, if heard, the sound will be
very loud.
•
Try using the speech processor either with the in-built
telecoil or an accessory, when available. If sound is heard
and the indicator light fl ickers if activated, when the in-
built telecoil or accessory is used, then there is probably
a problem with the speech processor’s microphone.
If you can hear sound while using any of these options,
for continuing short term use, you can use the lapel
microphone with your speech processor. Return it to
your clinician for repair.
N31018F Iss1D03textmas.indd 59
N31018F Iss1D03textmas.indd 59
24/05/2005 4:15:38 PM
24/05/2005 4:15:38 PM
