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29
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10. Warranty
In addition to the seller's warranty obligations
arising from the contract to purchase, we as the
manufacturers provide a warranty of 24 months
from purchase of the appliance as long as the
appliance is used properly and the operating
instructions are followed. Evidence of the date of
purchase and the type of appliance should be
provided by means of a receipt.
The purchaser's statutory rights are unaffected
by this manufacturer warranty.
During the warranty period, we undertake to
remedy any defects attributable to poor
materials or workmanship. Wear parts are
excluded from the warranty.
Minor deviations from specified quality which do
not affect the value or usability of the appliance
are not covered by the warranty. We are likewise
unable to accept the warranty if the defects on
the appliance are due to transport damage for
which we are not responsible, if they are
attributable to misuse or lack of care or if the
appliance has been interfered with by persons
not authorized by us to do so.
The warranty service will involve repair,
replacement of parts or replacement of the
appliance at our discretion. The warranty period
will be neither extended nor restarted by the
performance of warranty services. The warranty
for any spare parts fitted will expire with the
warranty for the appliance as a whole.
Extended or different claims, especially those
relating to the making good of damage
sustained outside the appliance, are excluded
unless liability is compulsory in law.
We will not accept the costs or risks of
transport.
An appliance sent in without evidence of the
purchase date will be treated as a repair. The
appliance will only be repaired following
discussion with the customer.
Please keep the article number and the LOT
number in case of a complaint.
Warranty conditions applicable for the country in
question apply to appliances not bought in
Germany.
10.1 Service Centres
Addresses for service can be found in " Contact
addresses" on page 108.
Article No. 10.256.317
10.2 Supplier
Please note that this address is
not an address
for service
. Contact one of the service centres
mentioned above.
MAPA GmbH
Industriestraße 21-25
27404 Zeven
Germany
www.nuk.com
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