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obligation. A replacement product/part assumes the remaining warranty of the original product or ninety (90) days from the
date of replacement or repair, whichever provides longer coverage for you. When a product or part is exchanged, any
replacement item becomes your property and the replaced item becomes NuPrime's property. When a refund is given, your
product becomes NuPrime's property.
OBTAINING WARRANTY SERVICE
If you purchased the product in the U.S., deliver the product, at your expense, to any NuPrime Service Center located in the
U.S. If you purchased the product outside of the U.S., deliver the product to any NuPrime Authorized Importer in the country
where you purchased the product. Be aware, however, that not all countries have NuPrime Authorized Service Providers
(‘NASP’) and not all Authorized Service Providers outside the country of purchase have all parts or replacement units for the
product. If the product cannot be repaired or replaced in the country it is in, it may need to be sent to a different country or
returned to the country of purchase at your expense for repair or replacement. If you seek service in a country that is not the
country of original purchase, you will comply with all applicable import and export laws and regulations and be responsible for
all custom duties, V.A.T. and other associated taxes and charges. Where international service is available, NuPrime may repair
or exchange defective products and parts with comparable products and parts that comply with local standards.
You can always deliver the product to NuPrime’s U.S. main service center for obtaining warranty service, however, you may
have to pay for return shipping cost.
NuPrime may send you user-installable new or refurbished replacement product or parts to enable you to service or exchange
your own product (“DIY Service”). Upon receipt of the replacement product or part, the original product or part becomes the
property of NuPrime and you agree to follow instructions, including, if required, arranging the return of original product or
part to NuPrime in a timely manner.
When providing DIY Service requiring the return of the original product or part, NuPrime may require a credit card
authorization as security for the retail price of the replacement product or part and applicable shipping costs. If you follow
instructions, NuPrime will cancel the credit card authorization, so you will not be charged for the product or part and shipping
costs. If you fail to return the replaced product or part as instructed or the replaced product or part is not eligible for warranty
service, NuPrime will charge the credit card for the authorized amount.
