15
CUSTOMER CARE - AU: 1800 890 840
ONE (1) YEAR
LIMITED REPLACEMENT WARRANTY STATEMENT
If your product becomes defective due to faulty material or workmanship within a period of 1 year from the date of purchase,
we warrant to do the following:
•
For New Zealand Consumers:
We will replace the product with a new product, free of charge, or repair the product
at our cost, at our discretion.
•
For Australian Consumers:
Our goods come with guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to
be of acceptable quality and the failure does not amount to a major failure.
Your warranty is subject to the following conditions:
•
DO NOT
operate the appliance with a damaged plug or cord, or if the unit has been dropped, damaged or dropped
in water. To avoid the risk of electric shock, do not disassemble or attempt to repair the appliance on your own. If the
supply cord is damaged,
it must be replaced by a qualified electrician in order to avoid a hazard
. Incorrect
re-assembly or repair can cause a risk of electrical shock or injury to persons when the appliance is used.
• The product has not been misused, abused, neglected, altered, modified or repaired by anyone.
• The product has been subjected to fair wear and tear.
• The product has not been used for trade, professional or hire purposes.
• The product has not sustained damage through foreign objects, substances or accident.
Your warranty does not cover:
• Components that are subject to natural wear and tear caused by normal use in accordance with operating instructions.
• Unauthorised/improper maintenance/handling or overload is excluded from this warranty.
• For guarantee claims you will need to submit a proof of purchase in the form of a valid receipt that displays date and
place of purchase.
This warranty does not replace but is in addition to your statutory rights.
This warranty does not apply to accessories supplied with the product.
This warranty applies only to the original purchaser and may not be transferred.
Replacement products will be covered by the limited warranty for the balance of the warranty period from the date of the
original purchase.
Please note:
Only defective product or parts returned to place of purchase will be replaced under this warranty.
New Zealand Contact:
Australia Contact
Brand Developers Limited
Brand Developers Aust Pty Ltd
Unit H, 686 Rosebank Road,
Unit 3, 2 Roussos Place,
Avondale, 1026 Auckland, NEW ZEALAND
Truganina VIC 3029, AUSTRALIA
NZ Customer Care: 0800 002 999
AUST Customer Care: 1800 890 840