17
Owner’s Manual
TROUBLESHOOTING GUIDE
• When any of the above error messages displays on the LED, the unit will
“beep” at least once.
• The fan will run up to a maximum of 60 seconds after pressing “pause/
clear” once. Continue cooking by pressing “start” within 45 minutes.
• The unit will turn off after 45 minutes if no buttons (such as “start”) are
pressed. When the unit shuts off, it will clear all previous cooking history.
•
After pressing “pause/clear” twice or cooking has stopped, the fan will
run up to a maximum of 60 seconds until the unit cools. At that point, the
NuWave Precision Induction Wok will turn off.
Error Message
Solution
E1
E2
The unit is malfunctioning. Contact customer service.
E3
The unit’s voltage is too low. Minimum = 85 volts
E4
The unit’s voltage is too high. Maximum = 144 volts
E5
The unit is malfunctioning. Contact Customer Service.
E6
The unit is malfunctioning. Contact Customer Service.
E7
Overheating or air ventilation is obstructed. If internal
temperature exceeds 230˚F, operation will cease and a
“beep” noise will be produced. Press “pause/clear” twice.
Wait for the unit to cool.
E8
Overheating or if unit exceeds a temperature 20˚F
higher than sear, the appliance will turn off. Contact
Customer Service.
E9
The unit is malfunctioning. Contact Customer Service at
1-877-689-2838 or help@nuwavenow.com.
FULL
In programming mode, when the total entered time
reaches the appliance’s limit of 99:59, no additional
stages can be inputted.
An E1 reading typically means that your NuWave
Precision Induction Wok
™
does not detect Wok on its
surface. This can occur for one of two reasons:
1. The induction coils contained within the
NuWave Precision Induction Wok will only
work when they are in direct contact with a
piece of Wok. To maintain your appliance’s
effectiveness, always ensure that it rests on a
flat surface and that contact is consistent with
your Wok.
2.
An E1 message may also occur if your Wok is
not induction-ready.
It is recommended to only use supplied
Wok with the Precision Induction Base.