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THE MANUFACTURER WARRANTS
NuWave Pro-Smart™ Stainless-Steel 9-piece Cookware Set, including the 2qt saucepan, 3qt
saucepan, 4qt saucier with long handle, 5qt Dutch oven, 9qt stock pot, 8-inch fry pan, 12-inch fry pan,
8-inch lid, and 12-inch lid, are to be free from manufacturer defects. All pieces are warrantied for 20
years from the date of purchase, under normal household use, and when used in accordance with the
Manufacturer’s written instructions. The Manufacturer will provide the necessary parts and labor to
repair any part of the Pro-Smart Stainless-Steel Cookware Set at the NuWave LLC Service Depart-
ment. After the expiration of the warranty, the cost of the labor and parts will be the responsibility of
the owner.
THE WARRANTY DOES NOT COVER
The Limited Warranty is voided if repairs are made by an unauthorized dealer. Normal deterioration of
finish due to use or exposure is not covered by this Warranty. This Limited Warranty does not cover
failure, damages or inadequate performance due to accident, acts of God (such as lightning), fluc-
tuations in electric power, alterations, abuse, misuse, misapplications, corrosive-type atmospheres,
improper installation, failure to operate in accordance with the Manufacturer’s written instructions,
abnormal use or commercial use. NuWave LLC reserves the right to void the Limited Warranty, where
allowable by law, for products purchased from an unauthorized dealer.
TO OBTAIN SERVICE
The owner shall have the obligation and responsibility to: pay for all services and parts not covered
by the warranty; prepay the freight to and from Service Department for any part returned under this
warranty; and carefully package the product using adequate padding material to prevent damage
in transit. The original container is ideal for this purpose. Include in the package the owner’s name,
address, daytime telephone number, a detailed description of the problem, and your “RGA number.”
(Call 1-877-689-2838) or email
help@nuwavenow.com to obtain the RGA number (Return Goods
Authorization number). Provide the cookware model & serial number and proof of date of purchase (a
copy of the receipt) when making claims under this warranty.
MANUFACTURER’S OBLIGATION
The Manufacturer’s obligation under this Limited Warranty is limited, to the extent allowable by law, to
repairing or replacing any part covered by this Limited Warranty which upon examination is found to
be defective under normal use. The Limited Warranty is applicable only within the continental United
States and only to the original purchaser of the manufacturer’s authorized channels of distribution.
LIMITED WARRANTY
