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7.  Communication Software 

 

7.1 Hardware Setup 

 

1. 

Decide whether to use RS-232 communication or USB communication. 

(For 

optional interface cards please refer to Chapter 8.)

 

2. Connect a male RS-232 connector or a USB cable* to the UPS 

communication port. Connect the female RS-232 connector or the other 

end of the USB cable to the computer. 

 

   

 

 

 

 

 

 

 

 

 

 

 

 

*Note: RS-232 and USB cables are optional. 

 

7.1.1 USB 

 

The USB communication protocol definition is as below. 

1.

  Complies with USB version 1.0, 1.5 Mbps. 

2.

  Complies with USB HID version 1.0. 

3.

  Pin Assignments: 

 

 

 

 

 

 

 

7.2 Software Installation 

 

Please refer to the software user’s manual. 

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Summary of Contents for NPTU1100-OR-N

Page 1: ...NPTU800 OR N NPTU1100 OR N NPTU1500 OR N Intelligent True On Line UPS For Corporate and IT Users User Manual...

Page 2: ...tion 13 4 1 Unpacking 13 4 2 Selecting Installation Position 16 4 3 Battery Connecting Procedure 17 4 4 Battery Replacement Procedure 19 4 5 Operation 21 5 UPS System Block Diagram 33 6 Maintenance Gu...

Page 3: ...he UPS it is necessary to double check that the ground wire of the UPS is properly grounded before connecting the UPS to the AC mains 6 This UPS is designed to be installed and commissioned in an cont...

Page 4: ...tery Should the battery be switched on when no AC power is available there could be voltage at the output terminals 16 Make sure that the AC utility outlet is correctly grounded 17 Install the UPS awa...

Page 5: ...he following precautions should be observed when working on batteries 1 Remove watches rings or other metal objects 2 Use tools with insulated handles 3 Wear rubber gloves and boots 4 Do not lay tools...

Page 6: ...ed in a moderate climate The batteries should be charged for 12 hours every three months by connecting the UPS to the utility supply and switching on the input breaker located on the UPS rear panel Re...

Page 7: ...friendly plug and play design allows hassle free installation 5 Built in maintenance free sealed batteries minimize the need for after sales service 6 To protect the unit from overloading the UPS will...

Page 8: ...span 5 Our Active Power Factor Correction control function constantly maintains the UPS input power factor at 0 98 for superb energy efficiency 6 Our Selectable Bypass input voltage tolerance sensitiv...

Page 9: ...cate that the utility input voltage is within nominal range 90Vac 145Vac the LED flashes quickly to indicate that the utility input voltage is within the acceptable window 60Vac 90Vac Green LED lights...

Page 10: ...S To re confirm the change to the UPS Setting Manual Bypass Press ON KEY and Up KEY key simultaneously for approx 3 seconds to transfer from Inverter to Bypass the bypass LED will continuously flash a...

Page 11: ...ption 1 Site Wiring Fault 2 Buzzer Silent 3 UPS Overloaded 4 UPS Working in specified mode 5 UPS Fault or Abnormal Warning 6 UPS Flow Chart 7 3 Digit Measurement Display 8 Indicates the item being mea...

Page 12: ...10 9 4 8 7 4 Not for telecommunication telephone network 1 Emergency Power Off EPO Remote ON OFF ROO Dry contact signal inputs 2 USB port 3 RS 232 port 4 Fan 5 External battery connector 6 Slot for op...

Page 13: ...to monitor the UPS status However only one communication interface at a time the one with the highest priority can control the UPS The priorities of these communication interfaces are as follows highe...

Page 14: ...arder and dealer if there is damage The packaging is recyclable and reusable 1 After removing the packing foam please be careful handling the UPS while it is still in the plastic bag The plastic is sl...

Page 15: ...14 4 1 1 Installation Instructions Tower installation A1 S1 Rack Mount installation Warning Do not use rack mount kit to carry UPS Step 1 Step 2 S1 S1...

Page 16: ...15 Step 3...

Page 17: ...ents 1 Keep at least 20 cm 8 inches of clearance beyond the rear panel of the UPS 2 Do not block the air flow to the ventilation louvers of the unit 3 Ensure that the installation site is free from ex...

Page 18: ...17 4 3 Battery Connecting Procedure Qualified Service Personnel Only PLEASE READ ALL OF THE CAUTIONS AND THE WARNINGS BEFORE ATTEMPING TO CONNECT THE BATTERY MODULE Step 1 Step 2 1 2 1 2...

Page 19: ...18 Step 3 2 1...

Page 20: ...ice Personnel Only PLEASE READ ALL OF THE CAUTIONS AND THE WARNINGS BEFORE ATTEMPING TO REPLACE THE BATTERY MODULE Warning Lead acid battery could be drained and damaged by long term self discharge na...

Page 21: ...20 Step 3 Step 4 4 4 1 Recycling Used battery Contact your local recycling or hazardous waste centre for information on proper disposal of the used battery 1 2 3 2 1...

Page 22: ...ill start Full LCD display looks as below figure 5 Press UPS button and hold untill unit beeps twice UPS will begin its starting procedures This will take 5 seconds LCD display will show as below figu...

Page 23: ...ries is available or external batteries are connected to UPS Press and hold key for 3 seconds until unit beeps twice release button and press for 3 seconds until twice beeps again to confirm cold star...

Page 24: ...ssing select key The display sequence is as below figure F AC input voltage figure G AC input frequency figure H UPS output voltage figure I UPS output frequency figure J UPS loading percentage figure...

Page 25: ...24 J K L M...

Page 26: ...The procedures to release UPS from locked up status are as below a Check and record the error code b Check user s manual to understand possible cause solve the problem or call service provider c Pres...

Page 27: ...er On Q2 buzzer Off 4 5 1 6 Press the key to scroll through the UPS settings The LCD will display in sequence figure Q1 buzzer figure R1 Self test figure S1 Bypass Voltage Windows figure T Output Freq...

Page 28: ...27 R2 Self test is On S1 Bypass Voltage is adjusted to wide range S2 Bypass Voltage is adjusted to narrow range T Frequency Window is 3 Hz U inverter output voltage...

Page 29: ...28 V1 The UPS is operating in normal mode V2 The UPS is operating in Eco mode V3 The UPS is operating in CVCF 50 Hz mode V4 The UPS is operating in CVCF 60 Hz mode...

Page 30: ...ll up key to execute special functions The functions include buzzer ON as in figure Q1 buzzer OFF as in figure Q2 Alarm silence for UPS Warning and self test OFF as in figure R1 or self test ON as in...

Page 31: ...t acceptable window It follows the inverter output voltage Please refer specification for the detail 4 5 2 5 Figure T indicates the bypass frequency window of the Inverter Output The acceptable settin...

Page 32: ...input still available after output is off otherwise it will be shutdown completely 2 Backup mode AC input not available Press Off key and hold until twice beeps heard UPS output will shut off 10 seco...

Page 33: ...llowing table contains common UPS statuses with their beep codes UPS Status Alarm Code UPS faulty Inverter shut down All functions inhibited Long Continuous Beep Control keypad error Long Continuous B...

Page 34: ...battery conditions Utility Condition UPS Operating Mode LEDs Normal Working power starts after approximately 5 seconds LEDs on the panel will flash and fans will start Press the ON button for 1 5 seco...

Page 35: ...ulate utility outage to verify that UPS can provide DC backup Otherwise consult your local dealer right away 2 Overload 2 Disconnect some non critical loads from the UPS output until the overload ceas...

Page 36: ...to utility mode when a connected device is turned on or the UPS switches back and forth between battery and utility modes 1 A power strip is connected to the UPS See if there is any damage to the util...

Page 37: ...Er07 EPO mode Er11 UPS over temperature Er12 Inverter overload Er14 Fan errors Er39 When UPS start process Utility Voltage less than 90V and Battery no connection Er28 Bypass overload 6 3 Maintenance...

Page 38: ...emale RS 232 connector or the other end of the USB cable to the computer Note RS 232 and USB cables are optional 7 1 1 USB The USB communication protocol definition is as below 1 Complies with USB ver...

Page 39: ...DB9 8 1 2 For interface settings and pin assignments please refer to section 3 3 1 8 1 3 Installation Position Optional Slot 8 2 USE USB card 8 2 1 CN1 is for USB 8 2 2 For the communicaiton protocol...

Page 40: ...tivated after 6 25 VDC is applied between pin 9 and pin 10 for 5 seconds 8 3 3 The capacity of each relay contact is 40 VDC 25 mA 8 3 4 Installation Position Optional Slot 8 3 5 Flexible signal output...

Page 41: ...40 8 4 SNMP Cards 8 4 1 FIT SNMP card 8 4 1 1 For installation please refer to the user s manual that came with the card 8 4 1 2 Installation Position Optional slot on rear panel...

Page 42: ...gulation within 2 until low battery warning Frequency Synchronized Range 3 Hz or 1 Hz selectable Frequency Battery Mode 50 60 Hz 0 1 Current Crest Ratio 3 1 Total Harmonic Distortion Linear Load VTHD...

Page 43: ...de to Backup Mode 0 ms Inverter to Bypass 8ms Protection Full Protection Short Circuit Overload Over Temperature ABDM EPO DC start Yes Self diagnostics Upon Power on Front Panel Setting Software Contr...

Page 44: ...d RS232 USB EPO ROO Dry Contact Relay SNMP WEB Card Compatible Platforms Microsoft Windows series etc Standards and Certifications Safety UL 1778 Fifth Edition and CAN CSA C22 2 No 107 3 14 Third Edit...

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